More For Your Floor Reviews 

164
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Started off with 1 room, impressed enough to use for 2nd., then became stairs & landing!! As you could tell, happy with carpet & service ('own' delivery slightly better than courier) No need to hesi... See more

Rated 5 out of 5 stars

Problems with delivery and when finally received the carpet, two rolls were damaged. Carpet fitter saved the day by cutting out the bad bits. However MoreForYour Floor were anxious to put things right... See more

Company replied

Rated 4 out of 5 stars

I ordered 25 mm grass. What came was totally flattened on roll and despited many communications with seller and excuses/advice it never attained more than 15mm thickness. Just received excuse after... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful staff. Great prices and quality of carpets and underlay. The carpets in which have really been a lasting touch to doing the whole house! Delivery was within days and more tha... See more

Company details

  1. Home & Garden

Written by the company

More For Your Floor brings more than fifty years of flooring experience, offering high‑quality carpets, vinyl, laminate, underlay, artificial grass and accessories at competitive prices. Dispatched quickly from our UK warehouse. Need help choosing? Our friendly team is here on 0800 695 5555. Browse now.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(164)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good to deal with

Very good service and Quality , I wanted hard wearing carpet for a bungalow.
Which gets a lot of hard traffic and is easy to clean and was very please with the carpet i received .also the delivery drivers were very good.
Very good all round

8 August 2020
Unprompted review
Rated 5 out of 5 stars

Good carpet

Ordered carpet for daughter after she’d had bad experience arrived 3 days excellent condition would use again

6 August 2020
Unprompted review
Rated 1 out of 5 stars

If i could give zero stars i would!!

If i could give zero stars i would!!! I was cleaning in kitchen and heard a huge bang! I actually screamed i ran to the door and seen a delivery driver running to his van, carpet left in the rain and a huge boot mark on my door paint is chipped ive emailed the company and plan on sending an invoice for the damage absolute disgrace

22 July 2020
More For Your Floor logo

Reply from More For Your Floor

--- Update ---

Hello

Thank you for providing the details of your order to us, this allowed me to follow this up with the team.

We are very sorry that there was a boot mark at the bottom of your door from one of our drivers. You mentioned in the emails to us that you had the paint to patch this up at your end.

As an apology we did offer a partial refund to you for this issue and I'm pleased to read that you accepted this, I can see this was swiftly applied to your order.

Apologies once again but thank you for your order, review and understanding. We do hope you enjoy your new carpet.

Kind Regards
James
More For Your Floor UK - eBay's Biggest UK Flooring Seller


--- Original Reply ---

Hello

Thank you for your order and for taking the time to leave this review, we do apologise for any issues that have occurred. We have just messaged you through Trustpilot's messaging system asking for some order details, once we have these we will get this looked into right away for you.

We do apologise for this issue, we are keen to check on this for this. Once we receive your order information we will pass this to customer services so they can thoroughly investigate this.

Kind Regards
James
More For Your Floor UK - eBay's Biggest UK Flooring Seller

Rated 5 out of 5 stars

Ordered via EBay

Ordered via EBay. Very straightforward process. Prompt delivery & first class item. Floor looks great 5*

7 July 2020
Unprompted review
Rated 5 out of 5 stars

I had two carpet deliveries and both…

I had two carpet deliveries and both were within 24 hours of my order. The comminications was also good. I asked a number of questions before I made my purchases and all my messages were really quickly answered. The carpet is really nice and the price was much cheaper than the high street.

30 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look