Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout. The most convenient thing is ski... See more
Company replied
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See what reviewers are saying
Everything is going well! A good experience that I recommend! With Mooney app you can do anything you need: buy bus/train tickets or pay car parks, see all your transactions and check it every time... See more
Company replied
Overall the MooneyGo app is fine.What I would improve: 1) simplify the activation of a public transportation ticket, too many clicks 2) have customer explicitly choose the number plate when activat... See more
Company replied
Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth
Company replied
Company details
Written by the company
Nata dall'esperienza di Mooney e MyCicero, MooneyGo è l'app con la più ampia offerta di servizi di mobilità: semplifica la gestione dei tuoi spostamenti in città e fuori città.
Contact info
Italy
- www.mooneygo.it
4.1
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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My experience with MooneyGo
I signed the contract with MooneyGo a month ago. So far, I’ve only used it for the highway remote, and it worked perfectly. I’m satisfied with it.
27 August 2025
Reply from MooneyGo
Hi Francesca,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Andrea,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Sent me a broke device.
25 August 2025
Reply from MooneyGo
Hello, we’re sorry about your situation. Please contact us at assistenza@mooneygo.it
or call 0719207000 and we’ll do our best to help you!
Reply from MooneyGo
Hi Paolo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Simply and affordable
1 August 2025
Reply from MooneyGo
Hi Federico,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
It works perfectly
Used for both electronic toll (highways and parking) and urban parking tickets. Worked perfectly til now.
10 August 2025
Reply from MooneyGo
Ciao Stefano, thanks for your honest review!
Sometime fails to works
Casello Carrara (MS) never works entering, so you have to get the ticket. After that it is a nightmare to exit at the target casello, you have to call operator try to insert the ticket, this tipically doesn’t works, than finally you have to recover money from bag (difficult travelling with motorbike)
31 July 2025
Reply from MooneyGo
Hello Maurizio,
we regret to read your review. If you're experiencing any issues, please contact us at assistenza@mooneygo.it or 071920700 for calls to receive assistance with your situation.
So far its all great
So far its all great, delivered directly at home very quickly, no issues using It with my motorbike.
19 July 2025
Reply from MooneyGo
Hello Charles,
thank you so much for your review, we're glad you like MooneyGo!
Reply from MooneyGo
Hello Ivo,
thank you so much for your review, we're glad you like our app!
I would prefer a single monthly charge…
I would prefer a single monthly charge rather than several weekly charges of small amounts.
29 July 2025
Reply from MooneyGo
Hi Armando,
thank you for your review! We appreciate your feedback — it will help us improve our services. Don’t hesitate to contact us if you need any assistance.
Great experience
Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout.
The most convenient thing is skipping the queue at the highway toll booth without wasting time managing payment with a paper ticket.
13 July 2025
Reply from MooneyGo
Hi Luca,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Straight-forward and easy to use App
Straight-forward and easy to use App. No problems so far.
10 June 2025
Reply from MooneyGo
Hi Mick,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Nicola,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
ease of use of the device
6 July 2025
Reply from MooneyGo
Hi Michele,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Graziella,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Vincenzo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
I changed from Telepass to MooneyGo…
I changed from Telepass to MooneyGo without any problem and I am really satisfied.
28 July 2025
Reply from MooneyGo
Hi Giuseppe,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
I recommend it
Very useful device and the app is easy to use, very convenient if I need to change license plates!!! I recommend it
11 June 2025
Reply from MooneyGo
Hi Simone,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Reply from MooneyGo
Ciao Elisa,
grazie mille per la tua recensione! Siamo davvero felici di sapere che tu abbia avuto un'esperienza positiva con MooneyGo. Non esitare a contattarci per qualsiasi necessità.
Reply from MooneyGo
Hi Stefano,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
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