So easy to use abroad and just kept topping it up daily - on one occasion the waiter said the card had been declined and to try again - this time it was declined so we were going to pay in Euros cash... See more
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About Monzo
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38 Finsbury Square, EC2A 1PX, London, United Kingdom
- www.monzo.com
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It's very nice experience
It's very nice experience. I would have bank with Monzo for a very long time.
Great bank
I love how the app works and that I can split the bill with friends, I feel secure using the account online as I can use a temporary card number, it's easy to set up and use loving it 😀
No Negatives Easy to Use
Been signed up for a few months now & been really easy to use. Great features like creating saving pots & being able to see my other bank accounts through the app is really helpful. I can't think of any negatives, would recommend 👌
Excellent App
Great banking app.
It has everything you need in one place
A place to keep everything together and organised
Monzo is the way to go…
This is my first card with propper things my old card I could only get sent money and spend money I couldn’t even use Apple Pay but with my new Monzo card I can do everything pay my friends receive money use Apple Pay have a savings account and loads more over all Monzo is the way to go hence why I’ve given it a 5 ⭐️ rating and I’m not saying this because why not I mean what I say Monzo is a good banking app
Great interface and super user friendly.
absolutely class helpful.
Fantastic experience never any trouble…
Fantastic experience never any trouble very trustworthy bank
Can't rave about this company enough…
Can't rave about this company enough their app blows most high street banks out the water, great investment options, savings and their credit card Monzo Flex is very good! Great thing about Flex is you can pay in installments for 0% still instead of paying the full balance, and it rewards you with doubling your limit from £350 to £700 after 3 perfect payments which is quicker than most of not all other credit cards
Great card to have easy to use
IF YOU WANT PROTECTION OVER YOUR MONEY…
IF YOU WANT PROTECTION OVER YOUR MONEY FOR EXAMPLE YOUVE BEEN SCAMMED etc THEY NEVER EVER HELP. Revolut help, nationwide help. They pursue scammers. These guys just say oh can’t do this due to master card rules. Currently have gone to financial ombudsman!
Very smoothly flowing app
We got a card so my eldest son,under 11…
We got a card so my eldest son,under 11 could us it for a trip with school where the only option was to use a card
Seems to work well
Excellent!
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