My order was not processed however money had already been taken out of my bank. I ended up having to contact you twice to sort it out and arrange delivery. Your excuse was there was a problem with the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a box of 340 25g Sea Kelp soaps for our self catering holiday rental as thought having two wrapped unused bars of soap per bathroom per rental, would be preferable to liquid soap in these extr... See more
Used these guys several times now for the Scottish Soap Company products. Fabulous products, quick turnaround and a variety of package sizes though we avoid small bottles/tubes to save on waste. Wou... See more
Very good however would be helpful if the 5ltr refills descriptions stated if pumps where included or not. Ended up having to order via Amazon for quickness as it wasnt of any use with the pumps.
Company details
Information provided by various external sources
Montague Lloyd is one of the UK's leading luxury hotel toiletries manufacturers & suppliers.
Contact info
North Main Street, FK2 8HT, Falkirk, United Kingdom
- 01324573443
- enquiries@montaguelloyd.com
- www.montaguelloyd.com
4.4
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was not processed however…
My order was not processed however money had already been taken out of my bank. I ended up having to contact you twice to sort it out and arrange delivery. Your excuse was there was a problem with the system. It would have been courteous to have been told you had an issue as I was waiting for the soaps for my business.
26 October 2025
Great products with super prompt delivery
Great products and always amazed at how quickly this company deliver following the placing of an order
30 January 2025
Tip top in every way
Simple website, easy ordering, prompt delivery and great product. Will buy again.
1 July 2024
Swift reliable service and delivery.
11 December 2023
Love this company
Love this company, their service and especially their products. Thank you so much for being in business for our industry.
24 October 2023
Good product, fast delivery
7 September 2023
Quick delivery.
11 August 2023
The packaging was perfect the goods…
The packaging was perfect the goods arrived undamaged.
8 July 2023
Great experience
Seakelp is a lovely fragrance and I’m sure will be enjoyed by all our guests . They look lovely in miniature too . Thankyou for excellent customer care too . Will be reordering definitely
Janet 😁🌈
6 July 2023
Very good however would be helpful if…
Very good however would be helpful if the 5ltr refills descriptions stated if pumps where included or not. Ended up having to order via Amazon for quickness as it wasnt of any use with the pumps.
3 June 2023
Fast speedy service from Montague…
Fast speedy service from Montague Lloyd.
The Tuffnells delivery driver was nice, but that was maybe because he had just hit my entrance post on the driveway. Where it states 'Cars Only'!
All in all a great service.
22 August 2022
Quick delivery and competitively priced.
20 August 2022
Good service and product
Very happy with the way my order was handled. Great that someone actually answers the phone within a few rings rather than waiting hours for someone to reply. One item was out of stock in the quantity ordered but they managed to offer an alternative solution swiftly. All in all very good service!
26 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.