Why is this website online…
Why is this website online counterfitting monsoon website.
13 January 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
2.0
Poor
12 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I wish that I could give them a zero
I wish that I could give them a zero. They are a total scam company. Ordered a sweatshirt they sent a very thin long sleeve shirt that look nothing like the picture. Horrible. Shameful garbage material. Garbage quality!!!
8 October 2022
Unprompted review
AVOID
AVOID! silly me! Was so looking forward to my dress but had the same experience as other reviewers. No reply to messages and apparently delivered somewhere in london over 180 miles away. Thank you PayPal for my refund
20 June 2022
Unprompted review
Who is Zhen Zhang - thats who gets our money.
How I wish I'd read reviews before ordering. Fortunately I paid by paypal so they didn't have credit card details. Became suspicious after I pressed pay. A message appeared saying there was a problem with payment and to try again. I didn't. Thats when I read the reviews. I checked my paypal account and it appears my payment went to Zheng Zhang.
7 June 2022
Unprompted review
Don’t be fooled
I wish I had read the reviews before ordering a ‘monsoon’ dress a week ago. I should have realised it was too cheap but everything about the website looked completely legit. Money went straight out of my account, then nothing, including no reply to my email querying delivery. Scam reported and now I have the hassle if cancelling my credit card. I’m furious 🤬🤬
4 June 2022
Unprompted review
Awful
Awful. Complete scam! Do not use!! Ordered a wedding dress and never heard back, after chasing they sent me a shipping update from America so cancelled it. Said it would take 25 days for refund. It never came, I chased numerous times, the only contact is a random email address that stopped replying. Never got my money back, and never got a response from them again. No other contact details either so very difficult to find or report them.
30 March 2022
Unprompted review
Total scam don't waste your time
Total scam don't waste your time. Ordered a bridesmaid dress was sent from US and then was delivered to an address in London not my address in Northumberland. I was then told this was done to avoid import taxes 🤨and that they would send the new tracking number shortly. Needless to say they didn't and have opened a case again them with PayPal and have sided with me not the scammer thankfully!
30 March 2022
Unprompted review
Just don't go there
Just don't go there. Ordered a dress for my wedding. Only realised after paying it was coming from China. They gave me a tracking number which lead to an address 400 miles away. No reply to emails. I'm mostly disappointed in myself.
15 March 2022
Unprompted review
The company does not exist I never…
The company does not exist I never relieved my order waited 2 weeks
30 January 2022
Unprompted review
I Ordered £78 worth of goods and never…
I Ordered £78 worth of goods and never received my order .Emailed the company several times but they never replied, thankfully I had paid through Paypal and my money was returned . Thank you Paypal
21 November 2021
Unprompted review
Beware
Beware. This is another scam. Lots of typos on the website and broken English. I'm so glad my order didn't go through.
7 September 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.