Hi I placed two separate orders via click and collect,when I arrived to collect it would not process through the screen and I had to wait ages to sort it out, the second one I had to go into the... See more
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We are the UK’s leading agricultural supply and rural retailing business. Originally founded in 1960 by a small group of farmers who joined together to form an agricultural buying group, we have grown to offer a complete suite of in-store, on-farm, and online services inspired by our commitment to UK agriculture and the wider rural community. We are proud to remain 100% owned by farmers and we maintain our cooperative ethos. We work for the greater good of our farmer shareholders, helping them to improve their productivity, profitability and sustainability. This is underpinned by industry-leading knowledge, value for money products, high levels of service and efficient manufacturing sites. Our presence in the market creates a highly competitive pricing environment which aims to stop others profiteering at the expense of our Farmer Shareholders and customers. Whilst we are a membership organisation, with over 9,000 Farmer Shareholders and 95,000 Country Members, we are proud to serve our rural communities more widely. We are open to everyone, working hard to provide exceptional value and service to all our customers.
Contact info
Mole Valley Farmers, Exmoor House, EX36 3LH, South Molton, United Kingdom
- 01769 576415
- customer.services@molevalleyfarmers.com
- www.moleonline.com
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A reliable company for fast delivery
A reliable company for fast delivery, and their website is a good place to look for items not found elsewhere.
The ordering is easy, and the website is easy to navigate.
The only issue I have is that the prices look good only until checkout, when tax is added, often making them more expensive than other retailers.
Great products, frustrating website!
Great products but the most frustrating website in the world! Payment gateways always fail and the website is always so slow. Genuinely dread ordering my dog food every month. In this day and age it should be straightforward to order online! Now trying to find an alternative.
Difficult to navigate
Difficult to navigate. Search is too word specific. If you don’t know the exact name of product the search engine is a bit unforgiving.
Had a discount offered but the tax was taken off discount. What I thought was a good bargain was more expensive
Good to know ...
Everyone was so helpful, everything ready and loaded straight into the back of the car. Good to know, for Bridgewater, the click and collect is past the store, turn right and down to the end other side of the roundabout.
Great prices potting grit, farmyard manure and magic mulch. Definitely worth the short drive down the M5.
Lovely crate
Quick delivery.
Brilliant crate.
Love the flip door design so it’s not wide open and in the way.
Would have liked medium size but it only comes in Small and large… my dog lucked out!
EXCELLENT SERVICE
Placed an order but had a slight issue with the courier, phoned customer service and spoke with Gary who was extremely efficient, even called me back with a solution and item arrived the next day. First class service.
Damaged wrapping bags on delivery
The outer plastic bag was puncture as was the inner brown paper bag containing the chicken pellets so I now have a problem for storage.
good price prompt delivery as usual…
good price prompt delivery as usual thank you.
Good product well delivered
Fab quality horse feed
Fab quality horse feed. Easy to order on line. Quick delivery. Would give 5 stars but the delivery charges very high unfortunately
Always quick delivery and website very…
Always quick delivery and website very easy to use
Very quick dispatch & delivery
Very quick dispatch & delivery. Competitive pricing. Great service.
A good price and speedy delivery
A good price and speedy delivery, all in all very good.
Always easy to order delivered promptly…
Always easy to order delivered promptly and with a smile
Excellent customer service
I ordered a day earlier online for collection in store. I went to the store following day in Cambridge and the order was already collected. I had not received an email yet for collection but the staff was very helpful they checked it was ready and loaded the items into my car. I visited two different stores and I found very friendly staff at both places. The prices for chicken feed are very reasonable. Thank you.
Above and beyond…
I use Mole Valley all the time as we have horses and recently needed to renew fencing. Everything in stock or easy to order in. Staff so helpful they even sawed some wood I couldn't fit in my car.
Great prices and delivery was quick.
Great prices and delivery was quick.
Will be buying from them again.
Service as expected and appropriate.
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