moglix Reviews 

285
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were unhappy with their experience overall. Many people reported receiving products that were defective, of low quality, or different from what they ordered, including fake items. Customers frequently faced significant delays, non-delivery, or misleading tracking, with some orders canceled without notice after long waits. Reviewers also expressed frustration with problematic practices, unfair return policies, and a lack of accountability for products on the platform. However, some customers also noted positive experiences with delivery speed, receiving orders within 48 hours or even on the same day for certain products. A few people also felt the platform offered good quality items and attractive offers.

What people talk about most

Product

Clients share negative opinions on product quality, with many reporting receiving low-quality, fake, or... See more

Order

Reviewers express significant frustration and dissatisfaction with their orders, frequently reporting that... See more

Quality

Consumers express significant dissatisfaction with product quality, frequently reporting that items are... See more

Website

Customers had negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting that delivery... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A platform mostly for industrial products,but be very wary as it doesn't have a fair return policy. It will be written product is returnable and refundable but only on their conditions. They do not of... See more

Rated 1 out of 5 stars

I purchased a Student microscope total value was Rs.2578 and G Lab 100X OpticalsMicroscope Oil Immersion Lens,GUPTA29 of Rs 681/- from mogilx But microscope is just like a toy lots of spot is ther... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

285 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.8

All reviews

(285)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice app

Nice app. It directs you to different vendors and a variety of products, making it very easy to find the required product.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

Water booster pumpset repalcement within warraty. Not good experience

I purchased a water booster pumpset through Moglix. It was working perfectly on startup but after few months it stopped working.
I have asked Customer Care to replace/ repair the pumpset within warranty period.
More than 10 days have past since I have made complaint. One day they asked me copy of invoice and photo of pumpset, next day they wanted vedio of pumpset and so on. I am following with Customer care. and everyday they send me a message saying supplier will contact me.
I do not know why supplier want to call me and what he want to ask me. I am suffering without water for the past 10 days.
I am not happy with Monglix with their service until now. I am still hopping for the good.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Connected customer care team for…

Connected customer care team for product information and they connected sales representative and sales team placed an order on my behalf and they assisted me throughout from placing the order till delivery of an order.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

It was great experience with moglix, as I ordered first time from this site and there inside sales team is the best thing I like they gave me more discount with proper tracking and update of my order.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

One of the top industrial goods platform

One of the top industrial goods platform

A regular customer with Moglix and their service and customer experience just seems to get better with every purchase I make. Kudos to the team to be able to uphold a customer experience and service in today's day and age. Highly recommend Moglix to anyone looking to cater to their industrial needs.

1 March 2023
Unprompted review

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