MobileFun.co.uk Reviews 5,517

Placed an order for a number of items which sadly were delayed due to stock issues, it happens, not a problem. When delays extended contacted customer services and Katherine and Jake responded extremely quickly and helped me source alternative options which were dispatched the same day I said yes and arrived the next day.
Stock issues happen but the customer service provided definitely saved the day

Been using mobile fun for very long time.never had any issues, always prompt reply and quick service. 5 stars all the way

I highly recommend Mobile Fun and, in particular, Katherine in Customer Support. On Sunday 22/2/26, I wrote to them about a problem with a stylus pen purchased in Dec 2025. Katherine replied on 23/2 asking for a photo of the pen so that they could assist me. I replied the same day. On 24/2 Katherine emailed to say that a replacement pen would be dispatched that day. It arrived here on 26/2. In one of my emails I asked Katherine about an item I am looking for and wondered if they had similar on their website. She asked me pertinent questions to help her look for the item and within 24hrs she had responded. Katherine is a credit to her family and the company. Her emails were prompt, polite and professional. Thank you very much.

Quick to respond to queries, very helpful

Usual good product from Mobile Fun, just don't expect quick delivery on Super Saver. Said 3-5 daydream, took 12 days to arrive

I needed to add another product to my purchase having already placed my order. I followed the Customer Support procedure and was able to add the item to my shipment.
There are many mail order companies that would not have bothered to help me with this.
Top marks!

I had a product that wouldn't work for either my son or me. Both of us in IT. Returned it and had a call from an excellent engineer who was testing the product. We had a sensible constructive conversation - rare these days! Outcome is a new unit is being sent and now we await the chance to use it. All we could ask. Thanks.

Great customer experience from Mobile Fun.
I purchased 2 Galaxy Watch 3 Straps for a fraction of the price compared to buying genuine straps from the Galaxy watch store. They fit perfectly and are great quality too very happy customer! :)

Things went wrong owing to using a discount off an order but even though things were looking bleak, Ben stepped up & sorted things out. I am overjoyed at the result. Things can go wrong but how a company reacts says a lot & Mobile Fun stepped up & made things right, which Impressed me & made me very happy with the company.

Although their website wasn't quite up to date once I contacted them, they clarified my item was on the way. Turned up next day

Package arrived but an item was missing.
Issue was resolved quickly.
Can't fault the company for how they replaced the item.

I'd read the mixed reviews of this company. But needed a replacement Mobile phone holder for my car. The Olixar Magnetic Windscreen And Dashboard Mount Car Phone Holder looked like what I needed ( and was available at half price on this site.) I decided to chance it, and placed an order 4 days ago at the weekend. Got an email on the Monday to say it was despatched (with tracking info). Item here today. Exactly what I ordered. So their systems have worked very well for me. Thanks.

Excellent product, communications & customer service. *10/10*

I've used this firm for a few years and always been happy. I bought a wireless phone charger / holder for the car a few months ago, worked fine up until a couple of weeks ago, it just stopped charging. I contacted customer services, explained the issue and that my phone charged on other wireless chargers, so I knew it wasn't the phone. Customer service were great! No questions asked, they apologised and said they'd send me a new one once I'd returned the faulty item. Which I did and a new one arrived approx a week later along with a discount code to use on my next purchase! Very happy. Will defo continue to use them and defo recommend them. This is the first time I've had an issue with any of their products.

The website was good for few years but now the products are much worse than what you will get on temu with triple the price

was looking for a nice slim not clear but a nice frosted one, couldn't find anywhere until I came across mobile fun website, nice cheap case and with a snug fit, had a defect with one I bought which was resolved within a day of delivery, quick and reliable service from Katherine

Fine , professional service . Prompt and efficient delivery service

I had a complete nightmare with the initial delivery (thanks to Evri, who failed to deliver and gave a lazy, untrue excuse). I was incredibly frustrated and expected a huge hassle to get it sorted.

I was fortunate enough to have my complaint handled by Anthony. He is an absolute credit to this company and single-handedly turned this entire experience around.

Anthony was professional, incredibly polite and took personal ownership of the problem. He was so apologetic (even though it wasn't his fault!) and went above and beyond to make things right, sorting out a refund and a new delivery immediately. He even included a kind present for all the trouble.

This is genuinely the best customer service I have ever received. In a time when most companies hide behind bots, Anthony provided personal, proactive and generous support. I will 100% be a returning customer, all thanks to him. Thank you, Anthony!

My phone adapter does not work and I am having to pay to send it back it is supposed to work with my model of phone
Order no21817242
I would advise no one to buy from them

Excellent service from start to finish. I highly recommend.