mobile.de Reviews 

9,641
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Mr. Dirk -Oliver Frank, does his job flawlessly. All points, from submitting the request to assigning the vehicle's transit numbers and returning the vehicle, were carried out without any problems.

Rated 5 out of 5 stars

The dealer is very sincere and professional. They explain cars and trailers very clearly and make everything easy to understand. Overall, it is a pleasure doing business with this dealer. I would defi... See more

Rated 4 out of 5 stars

I am understanding that sellers are Germans country people but unfortunately I think that English language must be speaking person at least one in place who could reply. Your app available all over... See more

Rated 4 out of 5 stars

Mobile.de worked well for finding and comparing used cars in Germany. Several dealers responded promptly to queries. On the other side: The dealer rating system in mobile.de does not seem to work pr... See more

Company details

  1. Price Comparison Site

Written by the company

Finden Sie Autos, Wohnmobile, Motorräder und Nutzfahrzeuge bei: mobile.de – Deutschlands größter Fahrzeugmarkt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(9,641)

2,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very detailed information on cars, easy dealer contacting

Very detailed information on cars, many filtering options to choose what we want. Possible to contact dealers via email, even if we don't know their true email (they have to specify it when they post a car ad). Contacting via email is great for foreign buyers, as they will not pay a lot of money to contact them by phone (in case they don't have WhatsApp, Viber or any of their similar apps on their phone).

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Mercedes ML

Hi, everyone I highly recommend you this dealer in one day I check 4 cars ( ML Mercedes) I stopped to this dealer, Because first thing first guys know Everything about all Msrcedes and have years of experience Behind , second they Answer on every question and they are friendly with you , I definitely In future ll come back to them
Thenks guys

26 November 2024
Unprompted review
Rated 4 out of 5 stars

In general,everything is ok,only lately…

In general,everything is ok,only lately your making to Many changes on The page,and some of them didn’t need to be changed at all,also last week I noticed that the cite is a little slower than before
Regards

18 November 2024
Unprompted review
Rated 1 out of 5 stars

I used the website to find a car…

I used the website to find a car dealer. The car dealer defrauded me. I wanted to leave a review in mobile.de about this dealer. I asked the support how I can do this? I received an answer from an employee Eva Weller from Premium-Kundenservice who said, that I cannot leave a review for the dealer.

I have found the dealer in mobile.de, I have provided a contract with the dealer to prove a purchase, I have provided a letter from my lawyer to the seller proving the fraud and mobile.de does not allow me to leave a review for the dealer? I think the reason for this is that they want to protect the fraudulent company, because it is their customer. It does not matter that the company is defrauding customer, the most important thing is that Mobile.de makes some money from them paying for ads and etc.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

A really well-designed app

A really well-designed app. Complete, clear, easy to use, and full of opportunities. The search filter settings panel is very well done. Great job!

31 October 2024
Unprompted review

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