MMS.COM - Personalised M&M'S Reviews 18,217

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed order to arrive the 18th payed £18 for express delivery, nothing arrived, no explanation as to why. They couldn't get them to me for Friday or Saturday. Let down for my 40th Birthday VERY VE... See more

Company replied

Rated 2 out of 5 stars

We ordered 80 x 40g bags of personalised M&M's for our wedding favours and were very excited to receive them. After being charged an eyewatering £78 in import fees, the excitement soon faded. At... See more

Company replied

Rated 5 out of 5 stars

Very easy to use, fun to personalise stuff. I can't speak to the quality of the system for image uploading, as I stuck to text and clip-art. I am happy they offer non-romance options for packaging. B... See more

Rated 5 out of 5 stars

We want to give our guests at our wedding, a little bespoke treat and the personalised m&m's Make part of their favour boxes quite unique. Ordering from the website was quick and easy to follow inst... See more

Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Artisan
  4. Chocolate Shop

About MMS.COM - Personalised M&M'S

Written by the company

M&M’S is a chocolate brand on a mission. We believe in championing the power of fun to create a world where everyone feels they belong.

Personalised sweets for birthdays, weddings or parties are always great. You can have the M&M'S® printed with names, dates, cliparts, faces, the world is your (chocolatey) oyster!



Our website

Contact info

3.5

Average

TrustScore 3.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(18,217)

158 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

My address is new build house. Why charge me delivery fee?

My address is new build house. Why charge me delivery fee 10?

2 February 2023
MMS.COM  - Personalised M&M'S logo

Reply from MMS.COM - Personalised M&M'S

Dear customer,

I am unsure of what you are asking. All orders require a delivery, therefore all order have a delivery fee, as is usual. The type of the house does not influence that.

Best Regards,
Sacha

Rated 2 out of 5 stars
MMS.COM  - Personalised M&M'S logo

Reply from MMS.COM - Personalised M&M'S

Bonjour,
Merci pour votre commentaire. Nous sommes navrés d'apprendre que votre expérience sur le site n'ait pas été positive. L'équipe technique en a été avisée.

Cordialement,
L'équipe de MY M&M'S

Rated 5 out of 5 stars

Good for friends, too!

Very easy to use, fun to personalise stuff. I can't speak to the quality of the system for image uploading, as I stuck to text and clip-art. I am happy they offer non-romance options for packaging.
Bit sad that they require at least 400 grams for a purchase, but I guess that is a matter of economics in production.

27 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look