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Rated 1 out of 5 stars

They did not deliver and kept ignore my messages askimg them what happend... At the end they still did not deliver there customer service even where verbaly abusive and aske d me how old i am... Id... See more

Company replied

Rated 1 out of 5 stars

Horrible company. Stopped replying on live chat. never received items or confirmation email from them. Received confirmation from PayPal that payment went thru but still no items. disputed charge. bas... See more

Rated 1 out of 5 stars

Do not deal with this website. they will make odd requests for personal information and to call you before delivering the item. If you ask for a refund they will create some excuse about not being a... See more

Rated 1 out of 5 stars

Mmogo will take forever to deliver... and eventually end up refunding you if the price goes up.. they don’t care how long you have been a loyal customer... if they will make $1 more by holding (not de... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

As game products provider, mmogo.com is the best leader which is doing business on MMORPG service. Mmogo.com was established in August 2009 and have got rich experience of game products business. Now, we have developed to be the most professional game service global provider with more than 500 staff team. Professional Team, Professional Knowledge, Professional Service. We are providing the best product and service to help all players get a better gaming experience. And work hard to build the best and biggest gamer service platform in the world.


Contact info

1.1

Bad

TrustScore 1 out of 5

130 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 3 out of 5 stars

Successful yet frightful experience

My review for this company is gonna be neutral which purely based on my one and only purchase experience on 31Mar. I got what I ordered (Maplestory M Mesos) but I believe that will be my last time dealing with them. I purchased from their website without any pre-purchase survey and I soon regret after I read a lot of negative comments from this site.I found my order had not been delivered after 1 hour and I felt panic. I rushed Alex (the robot) and he said deliver will be within 12 hours. Soon after that I received an email from them stated my order has been delivered but it is actually not! I quickly talked to Alex via live chat but he told me they have done the delivery. I provided screenshot to prove and waited for quite awhile only received response from them saying that they will re-deliver. Luckily I've got my order but this dreadful experience has haunted me.

1 April 2019
Unprompted review
Rated 5 out of 5 stars

Quick Delivery

I ordered Fortnite STW (Save the World) items and I got them within 2hours. I got scared after reading these reviews but I think it's just people getting angry that their chargebacks didn't work.
I'd recommend this 10/10

23 March 2019
Unprompted review
Rated 1 out of 5 stars

They are a blemish on many games

Constantly hacking in Maplestory M to get mesos, Then whispering people incessantly with advertising and filling the chat with spam to sell this hacked currency,whisper-spamming anyone who hasn't got whispers blocked with advertisements every few seconds, filling servers and making them inaccessible to legitimate players, taking up maps with their hacking characters, an absolute scourge on the game (And I'm sure other games they sell stuff on like Fortnite). Disgrace of a company, boycott them until they shut down and leave us alone. I wish nothing but badness and misfortune against them all.

19 March 2019
Unprompted review
Rated 5 out of 5 stars

Got my gold very quickly

Got my gold very quickly and did a great job! Got a very nice discount, Thank You!

18 March 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Thanks for your support. It is our pleasure to serve you.
We will continue to work hard to make you more satisfied.

Rated 1 out of 5 stars

I bought Apex Coins for Apex Legends

I bought two times [Apex Coins] for [Apex Legends].
After I ordered the first Coins and received them, I ordered one more time Coins and also received them.

BUT THEN!

They charged their money back via Credit card (VISA) and my account was completely banned for that (I can't login anymore).
I contacted EA, but they don't remove the permanent ban on my account.

DON'T TRUST THEM, DON'T BUY SOMETHING, IT'S SCAM!

6 March 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hi, please contact our Complaint Department Manager via email 4yourcomplaint@gmail.com. Please let him know you get his email address from Trustpilot and left a review about your concerns. Thank you.

Rated 5 out of 5 stars

Fast deliver

Fast deliver, best service ever,will buy agin!

4 March 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hello,
This is MMOGO Store support!
Thanks for your support. It is our pleasure to serve you.
We will continue to work hard to make you more satisfied.
Thanks again and again.

Rated 1 out of 5 stars

Lousy scammers with no integrity at all.

Very poor livechat support. SCAMMING website.

********BUYER BEWARE*********

These guys are full of scammers, they got my EA account BANNED and they had the stones to reply to the dispute I made.
Now PP decided in favor of these scammers, they retain the money + coins + everything. I'll consider my money as lost thanks to these dudes.
CHINESE SCAMMERS

27 February 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hello,

This is MMOGO Store support!

Im sorry to hear that your account got banned. MMOGO is legit website with 100% manual worked resources. Our buyers never got banned due to trade with us. But buyer should protect his account information and dont try to share account with others. Occasionally official will block account temporarily if your account was found to be signed in at different IP address. However, you can still contact official to recover and get account back.

Your support and cooperation are appreciated!

Rated 1 out of 5 stars

Scammed me $50 on OSRS and is REFUSING…

Scammed me $50 on OSRS and is REFUSING to refund me OR even give me the gold I ordered.

DO NOT buy from here!! DO NOT trust them.

Legal actions will be pursued if an agreement cannot be made.

22 February 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hello,

This is MMOGO Store support!

We require one time payment verification for all customers. Please provide a picture of one of the following documents: ID, Passport or Driving Licence. But you can cover your ID number last three digits only for safety reason.

Why is this necessary?

As merchants we have the obligation to verify each customer identity to prevent fraudulent payments (stolen credit cards,hacked accounts, etc). We must compare the name and address provided by our payment processor (Paypal) to yours to be sure you are the account holder and this payment is authorized.

This is our Policy for buyer security reason, you are free to read here you go https://www.mmogo.com/About/privat.html

After remove this Bad Review then contact our complaint department 4yourcomplaint@gmail.com to resolve order issue.

Your support and cooperation are appreciated!

Rated 1 out of 5 stars

Mmo-no

They did not deliver and kept ignore my messages askimg them what happend...
At the end they still did not deliver there customer service even where verbaly abusive and aske d me how old i am...
Id rather go live in northkorea then deal with horrible “companies” like this

22 February 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hello,

This is MMOGO Store support!

We require one time payment verification for all customers. Please provide a picture of one of the following documents: ID, Passport or Driving Licence. But you can cover your ID number last three digits only for safety reason.

Why is this necessary?

As merchants we have the obligation to verify each customer identity to prevent fraudulent payments (stolen credit cards,hacked accounts, etc). We must compare the name and address provided by our payment processor (Paypal) to yours to be sure you are the account holder and this payment is authorized.

This is our Policy for buyer security reason, you are free to read here you go https://www.mmogo.com/About/privat.html

After remove this Bad Review then contact our complaint department 4yourcomplaint@gmail.com to resolve order issue.

Your support and cooperation are appreciated!

Rated 1 out of 5 stars

Still didn’t get my order

Are you receive my order and I’ve been texting the seller and he hasn’t answered me I don’t know how long does it take to give money to my 8 Ball Pool account are

26 January 2019
Unprompted review
MmoGo.com logo

Reply from MmoGo.com

Hello,
This is MMOGO Store support!

If you make an order from us, pls contact us live chat or email... And,
We require one time payment verification for all customers. Please provide a picture of one of the following documents: ID, Passport or Driving Licence. But you can cover your ID number last three digits only for safety reason.

Why is this necessary?
As merchants we have the obligation to verify each customer identity to prevent fraudulent payments (stolen credit cards,hacked accounts, etc). We must compare the name and address provided by our payment processor (Paypal) to yours to be sure you are the account holder and this payment is authorized.

After remove this Bad Review then contact our complaint department 4yourcomplaint@gmail.com to resolve order issue.

Your support and cooperation are appreciated!

Rated 1 out of 5 stars

8 Ball Pool Coins

Complete and utter disgrace. Emailed the complaints team and was literally greeted with foul language with no intent to help. Still haven’t received my order. Only giving it one star because I can’t choose 0!!!

16 January 2019
Unprompted review
Rated 1 out of 5 stars

Mmogo = thief

Mmogo will take forever to pay you... and end up rejecting you if the price goes down during the time beetween your order and the exchange.. they don’t care how long you have been a loyal customer... if they will make $1 more by holding (not paying) and buying for a lower price, they will. That extra dollar is just too enticing

9 January 2019
Unprompted review
Rated 1 out of 5 stars

I asked the staff via Live chat if they…

I asked the staff via Live chat if they have stock for elsword ED. he keeps on asking for the order number. So I purchased for $10 first to be safe, after I give him the order number he said that it's out of stock and wait for 5-7 hours. I asked for refund but he said to wait for 5-7 hours again. And you need to wait around 30 minutes to get a single reply from their chat support. Very Bad experience

2 January 2019
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Stopped replying on live chat. never received items or confirmation email from them. Received confirmation from PayPal that payment went thru but still no items. disputed charge. based out of china so I don't really trust them.

31 December 2018
Unprompted review

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