Clarity Insolvency Reviews 

2,057
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely professional, polite, and deeply compassionate when handling challenging and stressful personal situations. Consumers genuinely appreciate the clear and comprehensive explanations of all available choices, which significantly help reduce daily anxiety and bring remarkable peace of mind. Some people were satisfied with the remarkably fast response times and the highly convenient communication channels provided efficiently through modern messaging applications. Many reviewers also highlight the completely seamless application process, praising the reassuring, helpful, and non-judgmental guidance offered by advisors throughout the entire journey.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly and patient advisors... See more

Service

Customers consistently note positive experiences with service, frequently praising helpful staff who provide... See more

User experience

Customers felt high satisfaction regarding user experience, highlighting how staff members explained... See more

Response time

Users describe positive interactions with response time, highlighting fast callbacks and immediate replies on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a stressful situation with multiple solutions I can honestly say I was dealt with in a professional and friendly manner. An outcome hasn’t been finalised yet but we are well on the way to an ag... See more

Rated 5 out of 5 stars

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the me... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. also in
  3. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,057)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I contacted Clarity to see if they…

I contacted Clarity to see if they could help me with my debt. The advisor I spoke with put me at ease throughout the whole conversation (even though I did think it was a scam at one point!)
I would definitely recommend Clarity as they are understandable, delicate in their approach and patient.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, so helpful and reassuring. Have helped me to calm down and not get so stressed

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to Clarity Insolvency, especially Teishny, who helped me. Teishny took the time to explain all the choices available to me and carefully talked me through everything in a way that was clear and easy to understand.
I’m so grateful for the help and support I’ve received. Knowing that Teishny is going to help me deal with my debt has given me a huge sense of relief. Honestly, I don’t know how I would have managed without the guidance and support.
Thank you so much, Teishny, for your kindness, patience and understanding. I would definitely recommend Clarity Insolvency to anyone who is struggling with debt and doesn’t know what options are available.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Having been investigating what or who I…

Having been investigating what or who I should ask for advice about mounting debt, I was introduced to this firm, and am so, so pleased I did.
I have been guided and instructed and informed of all the possible options, and the staff are knowledgeable and have genuine empathy, ensuring we know each step, the charges and possible repayment plan on offer.
I am halfway in the process at the moment as am waiting for the outcome of the creditors meeting that has been arranged very soon.
Getting this far as releived me of enormous stress that I have been going through.
I am so pleased I took the first step to get a satisfactory solution on my debts. Thank you so much

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service junaid

Great service junaidJuniad was amazing he helped me with a…
Juniad was amazing he helped me with a solution and clearly talked thought everything

19 September 2026
Unprompted review
Rated 5 out of 5 stars

A professional and caring service helped me so much.

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the mental stress of dealing with debt.

I highly recommend this company if you are facing a similar challenge.

The chat moved to a WhatsApp conversation which made it even easier to keep track and share files or documents.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I soke to a friendly and professional advisor who explained the process fully it was all done so efficiently I feel like a massive weight has been lifted thank you so much 🙏

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I was so nervous with sorting out my…

I was so nervous with sorting out my bills especially over the phone. All conversations were done through WhatsApp and so efficiently. They are so helpful in helping people like myself who need help in sorting out their finances. If you get declined for one option they will look into other options that suit your needs. I’m so grateful to them.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

I had been worrying about my debts and…

I had been worrying about my debts and didn’t know what to do to clear them. After speaking with clarity he really made me feel better. He explained all the different options I had available and I agreed to go with IVA he explained how it worked in great detail and made me feel so much better and at ease about helping me understand a way that’s beneficial for me to clear my debts. He was very polite calm and understanding. I ended that conversation feeling very relieved and happy with the help and options I received from him.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Paul was amazing at corresponding and explaining things clearly every step of the way. He worked brilliantly around my busy schedule.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Gerald Ngowi at Clarity insolvency

I had a chat with Gerald Ngowi, He was very friendly, Had all the time in the world to talk and made me feel better about my situation with on phone call. Gerald assured me he and his team would find a solution to my problem and within a short period from my first chat my situation has been resolved. I’m very happy with the outcome and very thankful.

10 September 2026
Unprompted review

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