MK Choices CIC Reviews 21

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home & Garden

Information provided by various external sources

From furniture to household appliances, MK Choices CIC can provide you with affordable, high quality home products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Communication is non existent with this company!

How does anyone ever get through to this company?

You can't ring them.. they don't respond to emails. Maybe I should try the old-fashioned way and use smoke signals, or even a carrier pigeon. On second thoughts, maybe I should land on their office roof in a helicopter... they might come back to me then!

I think my dogs would have more business sense! Great way to run a company, as efficient as a dead sardine (with no disrespect to sardines) .... @ not impressed at all. co. uk

4 September 2023
Unprompted review
MK Choices CIC logo

Reply from MK Choices CIC

Hi Paula,
We can see that a member of staff has sent an email requesting information in regards to your application.
You applied on Thursday (31/08). As stated at the time of application, it 3-5 working days for it to be processed, this does not include weekends. You have received a response within the 3-5 working day timeframe. Once we receive the requested information, you application will be processed.
In regards to contacting us, we do have a phone line that is open Monday-Friday 10am-4pm. Over the past few days the phone line has been receiving essential maintenance and so has been down at times. We do apologies for this, but assure you this has now been completed and we are contactable by phone during the above stated times.
Regards
MK Choices CIC

Rated 5 out of 5 stars

Very helpful staff and easy to order an…

Very helpful staff and easy to order an item. Great service that lets me pay for items over 12 payments which are affordable. Will use them again for another item

1 August 2023
Unprompted review
MK Choices CIC logo

Reply from MK Choices CIC

Hi Ian, thank you for taking the time to review our company and service. It’s great to hear that you are happy with your purchase and we do hope you’ll use again in the future.
Kind Regards
MK Choices CIC

Rated 3 out of 5 stars

Poor communication

I can't really speak for how this company delivers on products as I haven't recieved any communication from them.
I made an application on Sunday 15th August, sent bank statement as requested, at the end of the application it stated 3-5 working days processing time. I didn't recieve an email confirmation. Sunday 20th August I thought 3-5 working days have passed. Still heard nothing so I sent a message via their website asking if my application had been recieved, this stated there would be a response within 24-48 hours, have had no reply two days later.
Poor communication. I would like to have been informed weather my application had been accepted or not so I could start looking at other options.

22 August 2023
Unprompted review
MK Choices CIC logo

Reply from MK Choices CIC

Hi, we apologise for the delay in someone giving you a decision on your application. We can see that this has now been processed. It seems as though your email response ended up in our junk mail box, and so was unfortunately missed. We do apologies for this.

Rated 1 out of 5 stars

Is this company a scam cos I've applied…

Is this company a scam cos I've applied for things and sent all my documents and didn't even revive l receive a confirmation email. And still waiting on a phone call. Plus the website says closed on a Wednesday but when u call it says is open Monday to Friday. Will try calling again tomorrow.

21 February 2023
Unprompted review
MK Choices CIC logo

Reply from MK Choices CIC

Hi Shannean, we are sorry you haven’t yet received a decision on your application. We can see you applied on Saturday (18/02/2023), it can take around 3-5 working days (excluding weekends) during busy periods to process your application. Your application is currently within this timeframe, but we do have your application and please be assured a member of staff will get back to you shortly. When your application is submitted online, it should display a confirmation message stating it has been submitted successfully, apologies if it didn’t show this. Our phone lines are open Monday- Friday, 10am-4pm. Should you have any questions, please feel free to reach out by email or give us a call.

Rated 5 out of 5 stars

MK CHOICES

Brilliant company to buy from been using them for ages now allways there to help if theres a problem

8 March 2022
Unprompted review
Rated 5 out of 5 stars

MK Choices customer service really is…

MK Choices customer service really is excellent. And their products are fairly priced with good payment options.

The service I have received has been above and beyond.

My bed ended up being out of stock, and the company tried really hard to source a similar one. I have to say the bed I received is beautiful. So sturdy and well made.

The communication, the staff courtesy, the quick email responses, the genuine helpfulness is absolutely fantastic.

A really great experience buying my bed from MK Choices and I will be recommending to friends, family and colleagues and using the company again.

Thank you very much.

29 July 2021
Unprompted review
Rated 5 out of 5 stars

Ive just recieved my laptop from MK CHOICES

Ive just recieved my laptop from MK CHOICES. Im over the moon with it its excellent. The whole experience was pleasant and i would recommend them to anybody looking to improve their credit and upgrade their tech at the same time.

Barry Lee

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Cracking service keep you informed all…

Cracking service keep you informed all the way. I ordered my item over the Xmas and new year plus another lockdown and can’t fault the correspondence throughout. Fantastic service and will be using again. Thank you 😊

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company.…

Excellent company.All communication done online ,easily.Kept us update with the order from start to finish.Would definately recommend .

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Made a order process was simple

Made a order process was simple. No high interest rates good quality products. Staff kept giving me updates from the start to finish of my order will use again. First class service

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Easy to deal with. Have 2 products on finance. Will continue to use again if and when I need them. :)

4 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look