Mixam Reviews 

Similar to another user review here. My artwork would not upload after multiple attempts. I tried to use the support bot, but it just went round in circles telling me to check my file sizes (they were well within limits) and to rename my files, which I did.
The bot then offered to connect me to an agent, but then came back and said that no agents were available. It then attempted to do this again, with the same result.
An update to my review -05/08/2026:
Mixam support were able to assist, and I am now pleased with the zines that I received. The support agent also explained what the original issue was and what needed to be changed.
However, I still think that the support bot needs work since I did not find it helpful at all. Therefore, I would still question whether adequate support is available 24/7.

Great quality, helpful service when I needed to speak to a real person.

Excellent quality, fast delivery even before the estimate delivery date. Everything absolutely easy and perfect!

The hardbacks of my book exceeded expectations

Always helpful!
I’ve been using Mixam for some time now and they are great, they are super helpful if you have any problems and turn the jobs around quickly and efficiently. I wouldn’t hesitate to recommend them

The order was on time and excellent quality.

Great service my books arrived before the estimated due date and the quality is excellent. Instructions for previewing could be clearer

Excellent service
The book turned out just as espected and to a high standard

Seamless add on
Great portal
Delivery on time

Absolutely horrendous from start to finish. Cocked up delivery times, which meant would miss them arriving the last day of term. Upgraded to premium processing to arrive 2 days before end of term, they did not. Once arrived 5 days after school closed, the quality is appalling - over 120 books - most pages crinkled and stuck together. Now fighting for a resolution for £600+ worth of paper that is only good for making a fire! And to add, the most unhelpful, unfriendly staff both on the phone and on their chat messaging service online.

Good backend for design, many options that are clearly described.

I ordered 30 copies of a book we made for kids at school. The price was very competitive and the customisation options were really good. I chose satin finish and a nice yellow inside paper for the outer pages. You can upload design files but I opted to supply designs to Thier online editor that handles bleed, margins etc. Delivery was on time and very reasonable for a printers on a standard turnaround. Print quality is great you wouldn't know it's made to order it has the same finish as a book mass produced.
I didn't need to deal with customer service. If I could change one thing it would be to make a single copy affordable so I could do a test run first. It felt like quite a leap of faith to go from 0 to 30 copies.

I’m satisfied with the quality of the prints. The ordering process was easy. Only the delivery was a bit later than the promised date.

Fantastic service. Got 10 copies of my comic book printed and delivered within a week. Very easy to use website and the team are always rally to help.

Will be using them again.

Hitchtoons

We used Mixam to print our wedding booklets. The quality was perfect but what impressed us the most was the speed of the service. They were ordered, printed and collected in less than a week. Thankyou so much there were so many compliments on them

Great quality production of a complex book of over 300pp. Fast service well inside the deadline. As a repeat customer was well satisfied and hope to use them again.

I've used Mixam several times before and have always had a very good experience. I like the level of detail that seems to go into checks before proceeding to print, though conscious that sometimes it feels as though the system highlights technicalities that don't appear to be there. Nevertheless I'm happy to have a 'better to check, better to be safe than sorry' approach. My only worry each time is whether a format that I might have used before, remains available. But other than that would never choose to go anywhere else

I write to thank you for the excellent service provided, advice given and product delivered in less than 48 hours from uploading ! Myself and colleagues are delighted with the finish of the magazines, and absolutely amazed at the turnaround time !

In particular, I place on record my thanks and appreciation for the courteous and highly professional way in which your colleague Carene assisted me with the initial upload - the lady is a credit to your company.