Redefined Fashion Reviews 342

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Beautiful clothes, but the quality of the seams are very poor and came undone after 1 week, I had to get it repaired, and now after about 3 months another seam starts to come loose -.-. very annoying... See more

Rated 5 out of 5 stars

Quick delivery. The color of the clothes is nearly the same as the picture shown on the website.

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

At Redefined Fashion we create wardrobes that empower and inspire people to live the life they want. Our ambition is to redefine fashion and challenge all the processes within our business. We approach this with a personal commitment, great passion and by being attentive to every detail. We always search for new alternatives or that little extra, to create remarkable designs, to become more sustainable or to be a better partner.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

International shoppers beware!

Scandalous! International shoppers beware. Ordered two dresses for 200 EUR which were unfortunately of very poor quality. Had to purchase my own return shipping costs of 35 EUR (!) from Sweden (!) to Denmark for a small parcel of 700g. Nothing mentioned at checkout of course but in the fine print on their FAQ it is mentioned. I feel cheated.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

My daughter wanted a couple of pairs so…

My daughter wanted a couple of pairs so I ordered her some for Christmas and they never arrived. Definitely feels like a scam. If I could give 0 stars I would.

23 November 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

HI,
We are sorry you had a disappointing experience!

If you could send us an e-mail with your order number to customerservice@redefinedfashion.dk
I would love to look into this.

Thanks in advance!

Team Minus

Rated 1 out of 5 stars

My daughter ordered pants months ago

My daughter ordered pants months ago.
I didn’t look into the website as she told me her friends ordered a pair(I’m thinking that was a lie) and this company are scammers

6 July 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi Amber,
Could you inform me of the order number?

I would love to check up on it.

You can mail me at customerservice@redefinedfashion.dk

Best regards,
Minus - Redefined Fashion
https://www.minus.dk/

Rated 1 out of 5 stars

Beware

Beware.
Do not order from this company. I am now in an ongoing dispute with them and they do not respond to any emails.
Have not received my money back

27 August 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi Tori,
Could you inform me of the order number?

I would love to check up on it.

You can mail me at customerservice@redefinedfashion.dk

Best regards,
Minus - Redefined Fashion
https://www.minus.dk/

Rated 1 out of 5 stars

Total scam!

Total scam!! My son placed order with his birthday money, nothing has arrived! Sent email no response!!!

26 June 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 5 out of 5 stars

Ordered a top and it arrived 3 days…

Ordered a top and it arrived 3 days later. Size & quality are perfect, I’m so happy!

18 March 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi Vanessa,

Thank you for you review!
We are glad to hear tyou liked the style

Have a lovely day

Best Regards
Maria, Minus

Rated 1 out of 5 stars

Keep your money, don’t spend it here.

This company don’t deserve 1 star. The service is terrible. Trousers ordered November and it’s now March. Keep telling me they have dispatched but I get nothing.

6 March 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Im sorry to hear that, please contact us at customerservice@redefinedfashion.dk, and we will look into it :)

Rated 1 out of 5 stars

My son ordered a pair of trousers and never been delivered

My son ordered a pair of trousers in Dec.25 and we are in Feb 13th, and it has never arrived. so i think the site is fake and they are thieves!!!!

12 January 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 1 out of 5 stars

Still waiting...

I placed an order on december 24.
When I didn't receive the order I contacted minus two again and on january 16 they let me know it would be shipped.
But I still haven't received my order!?

29 January 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 1 out of 5 stars

I ordered my cargos on the 16th on…

I ordered my cargos on the 16th on december, now is the 27th of jenuary and I have no notice about my cargos.
I try to sand a lot of e-mails but the personal minus two don’t answer.
If someone of the personal read this, can help me?

26 January 2023
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 1 out of 5 stars

Absolutely disgusting and deceitful…

Absolutely disgusting and deceitful company. Pretty sure it doesn’t even exist other than the photos it posts on insta. Placed an order in November for cargos and gloves for my son. Gloves eventually arrived but still no sign of cargos, they were a christmas present and shame on you Minus 2 for taking advantage of impressionable kids and ruining what should have been a special day for him. Makes me sick that you think it’s okay to take peoples hard earned money and keep it. It’s daylight robbery and absolutely disgusting. I’ve emailed, dm’d, called (just rings) and never ever get a reply. This company should be shut down asap!

25 November 2022
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 1 out of 5 stars

TOTAL SCAM - NEVER RECEIVED MY ITEM!

TOTAL SCAM ! This is completely a fraud! I have ordered an item 3
months ago for more than £150 pounds and never received the item !!! I have sent 5 emails & there is no response!

They only pretend to be responsive on TRUSTPILOT.COM so they have higher ratings! This company needs to be shutdown or inspected immediately!

25 December 2022
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hi,
Thank you for your review.

We are sorry that you have had a disappointing experience.
It seems you have us confused with the company Minus Twø – Who we have no relation to.

(We would very much appreciate if you could direct you review to them)

Best regards
Minus – Redefined Fashion
https://www.minus.dk/
customerservice@redefinedfashion.dk
Office: +45 70 26 11 15

Rated 1 out of 5 stars

I am still waiting for my order which…

I am still waiting for my order which is meant to be an Xmas present no reply to my emails. The phone number provided goes straight to voicemail

26 November 2022
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hey Amy,
Please email us at info@minus.dk with your order number, and we will investigate further. There is still time to get your package to you before Christmas.
Best regards,
Team Minus

Rated 1 out of 5 stars

I'm still waiting for an item since 20…

I'm still waiting for an item with the order No. 18050 placed on Nov 25, 2022 since 20 days nobody replied at my email and nobody answered at the phone even after this review nobody contacted me

24 November 2022
Unprompted review
Redefined Fashion logo

Reply from Redefined Fashion

Hey Gabriele,
Please email us at info@minus.dk with you order number, and we will look into this ASAP.
Best regards,
Team Minus

Rated 2 out of 5 stars

quality of the seams

Beautiful clothes, but the quality of the seams are very poor and came undone after 1 week, I had to get it repaired, and now after about 3 months another seam starts to come loose -.-.
very annoying for such an expensive sweater.

10 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look