Mint formations Reviews 

645
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making interactions pleasant and efficient. The service is frequently described as excellent, with many highlighting the smooth, fast, and professional user experience, alongside quick response times and clear communication. However, some customers also noted significant issues with process completion and identity verification. These reviewers reported difficulties like delays in receiving documents or problems with international director identification, attributing them to a perceived lack of responsibility or professionalism.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers praising the efficiency, speed, and... See more

Customer service

People report positive experiences with customer service, highlighting the smooth, fast, and efficient... See more

Response time

Customers had positive experiences with response times, frequently highlighting prompt communication and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommended. Very helpful people, especially Ann and Peter. Super quick service. Answered all my phone calls and questions quickly. Having rang many formations company's not all answe... See more

Rated 5 out of 5 stars

Eric Tyler was very helpful throughout the process. He responded promptly to my questions, explained everything clearly, and made what could have been a complicated process much easier to understand.

Rated 5 out of 5 stars

Using Mint formation registration is really really superb. Price is reasonable. Refund due to my error was quick. The staff who attended with me in the person of Brandon and Carol were very su... See more

Rated 5 out of 5 stars

Mary Franklin and Jennifer Adams from mint Formations are fantastic. They are fast, efficient, easy to deal with and they get the job done as they assited with all our needs. We highly recommend them... See more


Company details

Written by the company

Want to register a company in the UK? Mint Formations help register limited, LLP and LBG companies for UK and non-UK citizens.


Contact info

4.8

Excellent

TrustScore 5 out of 5

645 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(645)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service and Smooth Company Registration Experience with Mint Company

We had a great experience working with Mint Company during the formation and registration of our business with Companies House. From start to finish, the process was handled with professionalism, efficiency, and clear communication.

One of the standout aspects of their service is how reachable and communicative the team is. They consistently followed up with us, checking again and again to ensure that everything they had done was accurate and met our expectations. This level of attention to detail gave us real confidence throughout the process.

The team worked efficiently and completed everything quickly, allowing us to be registered with Companies House faster than we expected. Their ability to move things forward without compromising accuracy is something we truly appreciated.

We would also like to highlight how approachable and easy to communicate with they are. Any questions we had were answered promptly and clearly, making the entire experience smooth and stress-free.

A special thank you goes to Jennifer Adams, who was especially helpful and supportive throughout the process. Her dedication and professionalism made a real difference.

If we were to offer any constructive feedback, it would simply be that maintaining this high level of service as they grow will be important, as it is clearly one of their greatest strengths.

Overall, we are very pleased with the service provided. We would like to express our sincere appreciation and say thank you to the entire team at Mint Company for their excellent work.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Jennifer adams

It was really easy and straight forward working with jennifer adams. thanks again defo would recommend.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer support

Bad customer support, they asked to renew registered address while i ordered 3 previous months. Im rushing to receive letter from HRMC to renew my UTR but they kept making us many trouble, and im late to wait for UTR from HRMC. Anyway, i receive reply from their team on 2 new emails for 2-3 weeks. Really BAD!!!

16 March 2026
Unprompted review
Mint formations logo

Reply from Mint formations

Hi Sir,

We strive to provide the best customer service possible, where we await tax reference numbers to be issued by HMRC on their timescales. We cannot discuss your case specifically in public, but our registered office services are charged, and we always seek to help customers as best we can. We wish you all the best.

Regards,

Customer Service Team
Mint Formations Limited
Website: www.mintformations.co.uk
PH: +44 2071128684

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Effortless onboarding

⭐⭐⭐⭐⭐ Effortless onboarding — Jennifer was exceptional
We tried several online company formation providers before finding Mint, and none of them came close in terms of efficiency or speed of onboarding. Mint stood out immediately.
Jennifer in particular was outstanding — incredibly patient, highly responsive, and completely on top of everything throughout the process. The whole experience was seamless.
If you're looking for a reliable, fast, and professional company formation service, look no further. We'll be using Mint again and again for our business needs. Highly recommended!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Mary Franklin Mint Formations Verification Process

Mary Franklin was very cooperative, the communication channels were quick, emails were responded to immediately with much helpful guidance in using Mint formations for my Companies House verification process. I was also able to call Mary and reach her easily. Communiation was fast, helpful and I was able to complete this procedure painlessly thanks to her support and guidance. Thank you Mary Franklin for your 100% excellent support, deeply appreciated.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service!

⭐⭐⭐⭐⭐ Excellent service!

I had a very smooth experience creating my UK company with Mint Formations. The entire process was clear, professional, and well organized from start to finish.

A special thank you to Jennifer Adams who assisted me throughout the process. She was very responsive, helpful, and guided me through the identity verification and documentation steps.

Even though I am applying from overseas, the team made everything simple and efficient. I highly recommend Mint Formations to anyone looking to register a UK company.

Thank you for the great support!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Carol Watkins…

Brilliant service from Carol Watkins who quickly replied to my questions and explained how to use their services. She was clear, responsive, and led me through the process, step by step.
In the end, the online forms were straightforward and I received what I had wanted. The price was very reasonable too.
Overall, I would highly recommend this service.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with…

I was very impressed with MintFormation's customer service; they are always available and support clients throughout the entire process. A big thank you to them for their service, and especially to Jennifer Adam for her guidance.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Technical Glitches, and False Allegations - Avoid!

I am the Director of a UK company (15119276). My experience with Mint Formations was a total disaster.

First, their website is broken. After I paid, I was met with a blank "Thank You" page. I received no order number and no confirmation email. My application didn't move for nearly 12 hours until I had to chase their support myself to prove I had already paid.

Second, they are incompetent at identifying international directors. Because I have a common name (Muhammad Nadeem), they claimed I appeared as a "match" on a Sanctions list. Despite me being a verified customer of Tide Bank UK and PayPal,who have already cleared my ID, Mint Formations refused to listen. Even when I told them it was a "false positive" name match, they claimed they "conducted checks" and refused to proceed, essentially sticking to a false accusation because they couldn't be bothered to manually verify my Date of Birth against the list.

They wasted my time during a critical filing deadline. I went to Icon Offices instead, who verified the exact same ID manually and issued my Companies House code immediately. Mint Formations is unprofessional, and their "checks" are a joke. Do not trust them with your business or your reputation; you will have to wait 5-7 days for a refund, too.

18 February 2026
Unprompted review
Mint formations logo

Reply from Mint formations

Dear Muhammad,

Good afternoon. We are responding to your review. We cannot share details of private conversations between you and us, but will confirm that a senior co-founder of our firm subsequently reached out to you on this matter with sincere intent, where we pride ourselves on striving to provide good customer service, grateful for other positive reviews received on Trustpilot

We are a professional company formation agent and take out legal obligations seriously, to ensure we can legally deal with a potential client. We complete a high level sanctions list check, which costs us money. There was no motivation by us to not provide the service to you, having incurred this cost. We were judging risk, which ultimately is ours and making a wrong decision could have serious consequences for our firm and its staff.

We have subsequently looked into your case, as we can manually check the UK sanctions list if required and have reviewed our internal process. However, manual override is still a significant decision to be made on a case-by-case basis, after investigation and being confident we can proceed.

We wish you well and our company co-founder who contacted you wants to emphasise his best wishes and apologies that you were dissatisfied.

Regards,

Customer Service Team
Mint Formations Limited
Website: www.mintformations.co.uk
PH: +44 2071128684

CONFIDENTIALITY NOTICE: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Any unauthorized review, use, disclosure, dissemination, copying, forwarding or distribution is prohibited. Thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look