My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, exp... See more
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Review summary
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⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more
Company replied
I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more
Company replied
Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more
Company replied
Company details
Written by the company
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Contact info
Ferdinand Street 5, NW1 8ES, London, United Kingdom
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4.7
Excellent
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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Ineffective yet oddly pleased with themselves.
I asked for help converting DVDs and CDs to digital files. They sold me an external drive but ultimately their solution was not compatible with my MacBook Air.
I paid for an hour of telephone advice to discover this the final 5 minutes of which was with a person who spent a fair bit of time telling me how lucky I was to be speaking to him, given his 20 years experience and that he was ‘expensive.’
I can forgive the guys who tried to help me but who got it wrong, it’s harder to be sympathetic to someone that pleased with themself.
So, upon receiving a ‘how was it for you, was I good enough?’ requests that companies so desperately send out, I thought I’d respond…
26 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for sharing your feedback. We are sorry that the manner of the conversation did not meet your expectations, but we would like to clarify the technical assistance and outcome you received.
You purchased one hour of telephone support but were provided with approximately two hours of assistance, with the entire second hour given at no additional charge. After investigating an issue you had reportedly been trying to resolve for several weeks, Daryl Morgan identified that the external drive was not the underlying problem. The difficulty arose because your existing CD and DVD-ripping software was outdated and incompatible with the version of macOS installed on your MacBook Air.
We offered to complete the CD and DVD conversion work for you at our standard hourly rate, but you declined because you preferred to undertake the work yourself. Daryl therefore explained the solution: using a compatible earlier version of macOS would allow you to continue using your existing software. You consequently finished the support session with both an explanation of the problem and a practical route to resolving it—something you had previously been unable to obtain elsewhere.
We regret if Daryl’s confidence in his experience came across differently from how it was intended. Nevertheless, it is disappointing to see the support described as ineffective when you paid for one hour, received approximately two hours, and were given a clear diagnosis and solution.
Minko’s Macs is an award-winning independent Apple specialist with 15 years of experience. We provide Apple Mac sales, MacBook and desktop repairs, mobile device repairs, software support, upgrades, data recovery and IT consultancy from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon. Our reputation has been built on providing honest technical advice and going beyond the time customers have purchased—as we did in this case.
The Minko’s Macs Team
Fixed it
Fixed it. Pretty quickly. Apple Store could not. Happy customer.
28 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Fast and Skilled
They are friendly, skilled and my repair took only a few days. Everything you'd want!
6 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Fantastic service
Fantastic service - so speedy and helpful. Completely recommend.
21 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
best service around with a large stock of computers!
Been coming to Minko’s for around 10 years now, bought a MacBook from there which I still use to this day. I’ve also sent a few family members there to purchase there Mac’s also! Always a great service, they let you know whether something can be done or not and there’s never any hassle! Great company, highly recommended!
21 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Minko’s Macs pleasing computer repair experience
I had a problem with my computer. A friend suggested I used Minko’s Macs as he had used them to repair his computer. Well, they took my computer in straight away diagnosed in two days, phoned to let me know that a part needed exchanging and they could have it ready for the next day if I was ready to proceed with the repair.
I was. The service was excellent, the staff were helpful and courteous. Overall a totally pleasing experience.
8 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Quick and easy
Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention and improvement and I opted for them to be done and that was done pretty much another day on. Perfect for me as I needed my Mac sorted asap ! 5 stars !
26 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
great repair and near location
10 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
I got 2 phones fixed and now it works…
I got 2 phones fixed and now it works like new. I highly recommend them to anyone that needs any phone, tablet or laptop repairs 🙏
27 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Minko's Macs Lewisham did it again
Minko's Macs Lewisham did it again. I needed a new battery for my Macbook Air to a tight deadline, as I was flying out shortly afterwards. They pulled out all the stops and got it done in time, while being polite and friendly throughout. That's the second time I've had super-impressive service here.
4 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
I am a repeat customer of Minkos Macs…
I am a repeat customer of Minkos Macs and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so.
4 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Excellent service good staff
3 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Excellent service
Excellent service, query resolved quickly and competently, friendly and helpful staff, would definitely recommend
3 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Highly Recommended
Highly Recommended good customer service They’ve got Friendly staff who actually know what they’re talking about.
2 March 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Really good shop
Really good shop, wide range of products and the staff are really helpful.
Would definitely use them again.
27 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
I liked it with customer service and…
I liked it with customer service and there items
28 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very happy with my experience
Very happy with my experience! The team were professional, friendly, and made the collection process straightforward. Everything went smoothly and I felt well taken care of. Highly recommend
23 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Good guys with tons of experience.
13 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Urgent repair!
I was working out of area at a satellite office in Lewisham when my Mac suddenly stopped charging. With important reports to complete and tight deadlines, I needed to get it fixed urgently. I contacted Minkos in Lewisham, explained the situation, and they were incredibly helpful from the outset. They allowed me to bring the Mac in without an appointment to diagnose the issue, with the possibility of carrying out the repair straight away.
The problem was identified quickly and, to my relief, the computer was fully repaired within two hours. They even stayed open later than normal to make sure the job was completed. The level of service was exceptional, and I can’t thank them enough for helping me out in a stressful situation. Highly recommended.
3 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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