Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since d... See more
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Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time an... See more
Company replied
I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite t... See more
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Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of cours... See more
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Company details
Written by the company
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Contact info
Ferdinand Street 5, NW1 8ES, London, United Kingdom
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4.7
Excellent
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Their spares are ridiculously expensive…
Their spares are ridiculously expensive and they couldn’t be bothered to post a small item for 12 days and that was only after I had to ring them up every other day !
Made me look bad for a good customer
Unacceptable
They’re so lazy they use Ai to write a ridiculous response with zero facts .
You’re open 6 days a week
Royal Mail deliver on Saturdays !
Couriers can delivery on Sundays
It’s 2026 not 1976 .
I’m a hobbyist repairer as a little extra cash comes in useful
They haven’t dealt with me for months! I had no idea they existed 2 weeks ago
I’ve never had a failed business or any business other than a brief Ltd company when I was an it contractor
Total tosh
When I’ve got time to read the TLDR nonsense fully they’ll get a review on their main site
8 July 2026
Unprompted review
Reply from Minko's Macs
Dear Martin,
Thank you for taking the time to leave your feedback. We are sorry you feel this way, after your abusive WhatsApp messages to us however we believe it is important to provide some clarification.
We had been communicating with you for several months regarding sourcing a replacement Apple Mac Studio power supply before an order was eventually placed. There are no Apple Mac Studio Power Supplies available anywhere in the UK and we had one breaking and were the only company you found that could supply one which were your words and facts from online searches. Throughout the process we advised that specialist Apple replacement parts can take approximately no less then 5–7 working days for delivery. Working days do not include weekends or non-business days, which can sometimes cause confusion regarding expected arrival dates. Which we had to reiterate to you EVERYDAY wasting our resources.
At Minko’s Macs, we always try our best to source genuine and high-quality replacement parts for Apple devices, including Mac Studio repairs, iMac repairs, MacBook repairs, MacBook Pro repairs and Apple computer repairs. Some specialist components are not always immediately available and require sourcing through trusted suppliers which we informed this customer of months before he made the order.
Martin is adding weekends as working days to make his attack on us seem valid. We understand tiny delays can be frustrating, especially when repairing devices for customers, but we always aim to communicate honestly and provide realistic timescales rather than make promises we cannot guarantee.
Martin had a computer company that failed and now fixes devices from home with this Mac Studio being in his possession for over 3 months. This review is coming from a place of hatred, jealousy and envy. He wishes he had what we have and tried for months not to spend money with us but we are the only company in the UK with the part that he needed.
Minko’s Macs would’ve had this device repaired within days serving 10s of customers daily for complex logic board and micro electronic repairs across multiple stores daily. Just come to us and avoid this people doing home repairs with no accountability and TAX avoidance.
We have the best technicians in the country under our umbrella and have public places to serve you.
We have proudly supported thousands of customers across London for over 15 years through our Camden, Lewisham, Shoreditch and Wimbledon Apple repair locations, and we remain committed to professional service and quality repairs.
We are disappointed this experience did not meet your expectations, but we wish you all the best moving forward.
Kind regards,
Minko’s Macs
Apple Mac Repair Specialists – London
Camden | Lewisham | Shoreditch | Wimbledon
Very good customer service and value
Very good customer service and valye for money!
2 July 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Minko Mac’s is the best shop in Lewisham.
Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since discovering this shop I don’t trust any other shop with my electronics I only use the best of the best. Thanks guys for being awesome in this rude world as well as being people of your word. Don’t ever change.
3 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Best place like so good.
1 July 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Amazing top notch service highly…
Amazing top notch service highly reccomend. I’m v pleased with the quality.
1 July 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
to tell the truth i think iv been one…
to tell the truth i think iv been one for something of mine went wrong they help with advice they gave i think.
1 January 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very friendly staff
Very friendly staff, very knowledgeable and great products.
27 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
The service was very attentive
The service was very attentive. Was able to contact them easily for any issues with my repair.
5 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Excellent service
Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time and I appreciated it greatly given that it was such short notice and at the end of the day. The whole process was very thorough and Minko explained exactly what he was doing and explained what might have happened and what I should be looking out for. Highly recommended for any issues you may have with your Mac. He is super knowledgeable and helpful.
9 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very nice service free imac the best…
Very nice service the best service thank u
9 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Great customer service
The way I was treated in the store was with respect and they were very helpful
6 June 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very efficient and helpful
23 May 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
My Macbook got fixed within the same…
My Macbook got fixed within the same day im very happy with the customer service
23 May 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Great communication would recommend if…
Great communication would recommend if looking for laptops or spare and repair laptops
Would buy of the person again
Thanks great service
15 May 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Wasted 4 hours and met with a £500 "surprise" price hike after my message.
I am extremely disappointed with my experience at Minko’s Mac Camden. I had been messaging the shop regarding a Mac Studio listed at £2,500. Based on that price and our correspondence, I travelled to the shop specifically to purchase the device on the spot.
The Issues or trap I don't know:
Sudden Price Increase: Upon arrival, I was told the price had suddenly jumped to £3,000. Increasing the price by £500 right as a customer shows intent to buy is highly unprofessional.
Poor Management Communication: The shop assistant was helpful and answered my technical questions, but explained that only the manager, Minko, could address the pricing.
Wasted Time: I waited in the shop for 45 minutes and tried calling the manager multiple times, even leaving a voicemail. I received no response and no courtesy call back.
In total, I wasted 4-5 hours of my time traveling and waiting. It is very poor business practice to bait a customer with one price and then become unavailable when asked to honor it. If you’re looking for price transparency and professional management, I would suggest looking elsewhere.
9 May 2026
Unprompted review
Reply from Minko's Macs
Thank you for your review. However, the account presented does not match our records.
The Mac Studio was advertised for £3,000. Before visiting our Camden store, you offered £2,500 through Facebook Marketplace—a £500 discount—which was declined. There was therefore no agreed sale at £2,500 and no “surprise” price increase when you arrived. The advertised price remained £3,000.
You subsequently visited the store and again requested the £500 discount, referring to the distance you had travelled from within north-west London. Our colleague answered your technical questions but was not authorised to override the advertised price or a management decision that had already been communicated.
During the manager’s scheduled day off, you obtained his personal telephone number through Facebook and called it repeatedly—approximately ten times. Our team members are entitled to personal time and are not required to answer repeated calls to a private number, particularly when no appointment, purchase or return call has been agreed. Our official business contact channels remain available for genuine enquiries during working hours.
We were also disappointed that a one-star review was threatened when the requested discount and immediate access to the off-duty manager were not provided. Minko’s Macs welcomes respectful enquiries and reasonable negotiations, but we cannot accept repeated contact through private channels or the use of reviews to pressure our staff into providing a financial concession.
Minko’s Macs is an award-winning independent Apple specialist with 15 years of experience. We provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon. We value our customers greatly, but we must equally protect the privacy and wellbeing of our team.
For these reasons, Minko’s Macs will not enter into a sale or future business relationship with you. We wish you well in finding a suitable device elsewhere.
Minko’s Macs Management
When my computer died after 12 years of…
When my computer died after 12 years of dutiful service I didn't know where to put myself, especially when I discovered that Apple don't make 27" iMacs any longer. I had used it every day for making my art work and so this was a total disaster with a capital D! I spent more than two weeks scouring every computer shop between London and Croydon without any joy. And then I discovered Minko's Macs on Lee High Road in Lewisham - my saviours!!! For a reasonable price they supplied me with a refurbished 27" iMac including all the apps I had come to rely on. One month on and my 'new' computer has been working without any problems or glitches. So thank you Minko's. So, if you have a Mac which is having problems, then I warmly suggest that you go to Minko's who will provide you with a service way over and above the call of duty.
21 February 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Brilliant
Brilliant! The charging port in my MacBook was burnt out and Ari’s had it replace and ready for collection within the hour.
1 April 2026
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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