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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers express a deep affection for the game, highlighting its creative aspects, enjoyable gameplay, and the ability to play with friends. They appreciate the continuous evolution through updates and the active community that contributes to its content. Reviewers often praise the Java edition for its content and modding community, and some find the game's website brilliantly designed. However, some people mentioned significant dissatisfaction with the user experience and the app, particularly regarding recent changes and technical issues. Many customers report problems with account migration, login requirements, and difficulties playing with friends across different devices or platforms. There are also complaints about the marketplace containing misleading content and the game's performance issues, such as lag on private servers.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many expressing strong affection for the game,... See more

User experience

Users describe ambiguous interactions with the user experience, with many reviewers expressing great... See more

Application

Reviewers highlight negative aspects of the app, expressing significant frustration with its performance and... See more

Website

Consumers find the website experience to be largely negative, with many reporting issues such as reviews... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising individuals, such as Mojang and the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

i LOVE minecraft. i would give it 5 stars. but i want it to be FREE. not the trial version. the full version.

Rated 3 out of 5 stars

My friends are so into this Minecraft game but I don't like it much. Seems like minecraft has no final goal of the game. For me, it just waste of time when I have plenty.

Rated 3 out of 5 stars

Bedrock is 1 star Java is like 4 stars Bedrock is the cash cow for micro$lop. Marketplace is full of scams, they keep an eye shut to any shady scammy servers slurping kid's moneys out of you... See more

Rated 3 out of 5 stars

The game is amazing, don't get me wrong. This would be 5 stars if it wern't for the Minecoin gift card I got. I assumed it would work on Switch. Guess not. So, I was supposed to get 30$ worth of Minec... See more


3.0

Average

TrustScore 3 out of 5

685 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(685)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent game, mediocre ownership

I am writing this review because I have used this company for over 7 years without any problems. Sure, they forced an account migration to Microsoft, which was annoying. But, I think it was worth it to continue playing what many view as the best video game ever for creative control.

I know that the management can suck as well - but the base game itself is excellent, and that I have never regretted installing this game.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

My favourite game of all time

My favourite game of all time! Of course it has its issues, but if anything's getting 5 stars it is this. And specifically the website is brilliantly designed. even if the game was bas and strictly speaking that is what the review is about.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

I bought a backpack and I have been…

I bought a backpack and I have been trying to return it. I have 30 days but I fill up the form with all information and keep getting the same email that they need more information and that they will get in contact with me. No other emails but that same one. No one ever called me nor emailed me so I can send it back There is a phone number but it never works. I have never had such a bad experience before from an online store.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Helped me everytime i asking the only thing customer likes the most is service and that of yours are very great

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Microsoft and Mojang HATE cancer patients

I’ve been playing Minecraft since it was in beta. I bought the app in 2013. NEVER have I experienced this level of frustration at trying to play with someone else, not even on the Nintendo Switch version, which is notoriously buggy and STILL has trouble with connecting to other games. My issue right now is that My terminally ill mother asked if she could play Minecraft with me yesterday night, we set everything up on my PC but when I went to join on my iPad it said that my PC was not on the latest version. And I am unable to update on PC no matter what I try. She doesn’t have much time left and we just wanted to play a game togethr.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

peak game

peak game. i slaughtered my friends and siblings then i played minecraft and killed more people because i wanted too and sheep and end rods are a great combo

23 June 2025
Unprompted review

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