Minecraft Hosting Pro Reviews 167

I write to their helpdesk thursday...no response. Next day i write again...no response. Today is saturday, i close the ticket, make a new ticket, describing the problem even further plus describing the steps i have taking to fix the problem myself...no repsonse.

Have also tried contacting them via mail. So i guess this is the last resort?

Replies to tickets very slow even when i have been waiting all dya because my server has been down for some time i loose money and time that i could have used to impove my server... still no respons from them and my server still down there is always problems with console would not recommend

Amazing hosting server. I have been a customer of theirs for years and never had any issues with them. Most efficient and simple host out there in my opinion.

I've been using this host for a server with my friends and it's been amazing. Also I had a security problem and they helped me within hours. Highly recommended

I used to love this website for hosting because of the great easy layout for beginner server owners. However, it's not worth the money, bad service and laggy servers. You'd think with paying more than other sites you'd have exceptional service. I've had many lag issues, and when contacting customer support they gave absolutely no resolutions. Once I found a resolution myself and told them that, they responded "LOL" and continued to make me feel like I was dumb for not realizing that was the issue earlier. Now my server is lagging again, the console saying its 900 ticks behind and overloading, but the staff are claiming there's no issues and saying it's probably my internet, despite the whole server crashing and everyone being unable to play.

TLDR: Laggy server, staff doesn't help and belittles you, expensive and not worth your money or time.

moved to the highest package of this host (orion + 10$ boost) and i have bad experience with support that saying every time "you installed it bad, your plugins crashing" tried removing **every** plugin and everything
at my pervious host the server worked good,
if they will help me i will update the review

Support is pretty cool and funny HAHA
i ordered a 1 dollar server using 50% off order over an year ago i just saw how funny the support is, absolutely love the simplicity provided by the support, they refunded the dollar later it was funny. Simplicity just makes it better, its easy to understand what they are trying to tell you.

I've used a couple different hosting services, this is by far and away the best I've used. It has a very comprehensive and easy-to-use UI which makes changing the server between modpacks and uploading maps a breeze. Good prices too. Definitely would recommend!

I never have any problems with there servers but when it comes to continued customer relationship its unforeseen. As you can only use there discount codes as a "New Member" Asked help from customer support and told me just make a new account....

My friends and I decided about a year ago that we wanted to play some minecraft together. I had never done a server before but knew that none of our computers had what it took to run one with as many people as we wanted. After asking my friends I was recommended to check out Minecraft Hosting Pro. I will now be the friend to recommend them if I ever hear someone wanting to do this. Any questions I had were answered quick and simply, the interface was incredibly user friendly, the price was great, and I have no complaints coming out of our year. If we decide to pick minecraft up again, we will definitely be coming back here for all our server needs.

I open ticket and an houer later í got anwser. relly good service

I have been waiting more than 1 hour for the server to install and it is still installing

I had problems with changing my server to modded and they helped me fix the problem very quickly

Deleted my server without notice. No notice that payment had not been received, no contact at all about the matter. What a waste of time and effort! WORST HOSTING EVER! AVOID!!!!

Extremely helpful staff. Highly recommended for beginning or experienced server owners. Good deals come by often as well.

Rented a server for the first time on Minecraft-hosting.pro and realized that the modpack version that I wanted was not already on it (Since it was fairly new) So I contacted support which quickly got back to me and added it for me. On top of this, the interface for the server is easy to use while still allowing the user to tweek every detail of the server to his/her liking.

I will be a returning costumer for sure! AMAZING service!

-Patrick Jacob.

I've been hosted by this service for months and though there can be lag (normal for any type of server), they can correct those types of issues by adjusting a few settings as long as you open a support ticket and let them be aware of the issue.

Support tries their best to get the point across without having to type 30 paragraphs like the major companies would do. If there's anything you don't understand in their replies, simply ask, and they explain further and with more detail.

Though they do not have an auto-renew feature, there are reminder banners on the site when you're logged in that remind you to pay for renewal of your server, so you should never forget to pay.

There was recently a payment error for my server and that caused it to fail renewal, still removing the reminder banners as well. This kind of thing would make one believe it had actually renewed, even while having a PayPal receipt stating that it was payed; but I signed on one day after the payment, and my server was gone.

I had contacted customer support about the issue, and though I was pretty furious (apologized to them afterwards) that I had spent this money on renewal, the banners went away, and my server was gone. We had then further discussed things and they were more than happy to send me a link to an archive of my server backup, so I didn't risk losing anything I had been working on in the passed few months.

Fair prices and multiple packages to choose from, making it easier to decide which one would be best for you. Though the free servers are minimal of everything and only limited to player space, it's a good package to choose to start off with, especially if you just want to play vanilla with a few friends.

I purchased a modded server and it was completely broken. Random errors kicked almost everyone who wanted to join. Most of my friends quit the server because they tried for hours every day to join and it wouldn't let them. Customer support was horrendous and when I asked a question they would reply then just not continue the conversation at all. When I asked them to fix it they told me that maybe I didn't upload the mods right which I did because I and someone else could join fine and the server worked for us but just not others. I have asked for a refund and I have received no answer from customer support. I will wait a little bit more but if anyone in your staff team is reading this review I want a refund as soon as possible for selling me a broken service.

Edit: If I do get a refund I'll raise the review a bit because in fairness their vanilla servers are good but am extremely disappointed with the number of issues with the modded side of things.
Edit 2: They gave me a refund and explained that someone was trying to DDOS attack my server or something. Don't understand why my server in particular but they did give me a refund and let me keep my original server. Bottom line from my personal experience with this host. Vanilla works great but I ran into some issues with mods.

Very good working servers. Very easy to operate and control the server.