Mind Nutrition UK Reviews 

320
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I’ve used Mind Nutrition for years. I love the products. However I’ve had a terrible experience on my last order. I had an issue with Irish customs on my order and they sent it back to sender. I have... See more

Rated 5 out of 5 stars

Excellent products - I take citicoline and l-theanine and noticed almost instant positive effects. I really didn't think this would be the case, having taken supplements before. I believe they have tr... See more

Rated 3 out of 5 stars

Update to original review: 21-Jul-26, after leaving a trust pilot review and WhatsApp message on 15-July, the next day I received a response and customer services promptly contacted the post office... See more

Rated 5 out of 5 stars

Great website with a really helpful description of the products which helped me choose the right one for me. Customizations also available to make monthly or quarterly orders easy. Delivery was l... See more

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Mind Nutrition Ltd produces and retails the purest nootropic capsules, powders and stacks in the UK and Europe. Buy the best nootropic stacks at the lowest prices online! Global and free delivery available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

320 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(320)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Stellar service

Intially I had a bad experience with customer service not answering for more than a week. But after reaching out again through Whatsapp they came back to me and gave me a thorough explanation.

I had ordered a package using standard shipping and it was lost. Unfortunately it seems that neither I nor Mind Nutrition will be able to claim loss against the postal office. Despite of this they are sending a new package to me so I'm changing my review to 5 stars.

Great example of a really good customer service turning a negative experience into a really good one. Happy that I'm able to continue such a great company with high quality products!

15 September 2020
Unprompted review
Rated 3 out of 5 stars

Very pricey

I just get my first bottle of Hush. I haven’t try it I am sure it’s good stuff but
It’s seems extremely expensive ,if I take the recommended doses , 3 capsules
It will last for 10 days only for a bottle I paid over £20 .It would be difficult to make a regular thing .

29 May 2020
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Hello Ihab,

Thanks for your feedback.

We work hard to offer our formulations at competitive prices, especially when using novel branded extracts - which make up most of the price of Hush.

We formulate our products to be more economical than buying the same ingredients individually, so it is the most cost-effective way of consuming these particular ingredients. We use high-quality ingredients and we don't skimp on the dosages, so this will add to the cost.

The price per serving is also significantly lower with a 90 ct. container, reducing the cost to £13.30 for every 10 days, or £1.33 per serving per day.

Many customers have also found that they prefer a 1 or 2 capsule dose, so it is important to trial different dosages and see what works best for you.

Hopefully this helps!

Thank you

Rated 5 out of 5 stars

Excellent customer service

I have been buying supplements from Mind Nutrition for a few years now. I have never been disappointed. Good quality and their customer services are excellent. On a few occasions I have emailed asking for advice and their response is quick. Recently had trouble ordering a product and they fixed it and gave me it for free. Would highly recommend

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic evidence based ingredients at…

Fantastic evidence based ingredients at effective doses. Have ordered a few times. My delivery was delayed by 1 day this time and they threw in an entire pot of 30 Neurostim Extracts for free! Reachable on WhatsApp and fantastic customer service!

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Mind Nutrition first review

I ordered for the first time last week. The delivery was quick and the products arrived as expected although the free sample was missing? What people fail to understand is that the supplement industry is largely unregulated ie no government agency is checking the purity of the product complies with the packaging its scandalous! Mind Nutrition has taken steps to address this issue by having available certificates of analysis this is vital as without this you have no idea what you are buying so kudos to Mind Nutrition!

28 October 2019
Unprompted review
Rated 4 out of 5 stars

All good

All good, great stacks, could have felt the difference in my concentration level. The only problem is, shipping could be more efficient for, outside the UK, you guys should really consider selling on Amazon, I will have to switch to another producer which supports prime cause it's just way more affordable and efficient to get the products in Italy like this.

9 June 2019
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Thanks for your feedback!

We do offer a wide range of shipping options - from the cheapest, untracked shipping through to couriers such as UPS and DHL for significantly faster delivery times. Shipping is also free internationally for orders over £200.

We are considering stocking certain products on Amazon, however, there is a premium paid for products on Amazon due to the percentage that Amazon takes from every sale. We're flexible with customer requests, so feel free to send us a message for any future orders as we often arrange discounts for regular customers.

Rated 3 out of 5 stars

I bought Dynamine (Methylliberine)…

Update: the review is live now. My contention was that the review was showing pending for a very long time and I wondered if that was because it wasn't a raving review of your product.

I bought Dynamine (Methylliberine) Capsules and found it to be actually horrible.

I posted a review on their website about the product on the 1st of April which still shows as "pending moderation".

Why has my review not been posted? I think they're being dishonest. Would love to get a response on this.

17 May 2019
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Hi Ali,

The review is live with a response on the website.

Jitters are commonly antithetic to sleepiness. Did you combine Dynamine with anything else? As mentioned, it sounds like you are very sensitive to the effects and a lower dose would be better suited for you. Perhaps a different product.

If you wanted to send us an email and discuss your options, we would be happy to assist you - support [at] mindnutrition.com

Rated 5 out of 5 stars

Reliable vendor and very good products

I am MN customer for few months now,ordered and using many of their products.
Products are high quality and effective,descriptions are accurate.
Had some minor problems with order few weeks ago but MN solved it fast and they have sent new order,problem was caused by courier and not by MN but they solved it fast so thats a big plus for customer service too.

18 March 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Been ordering for a while. Mainly Ultracholine which I think is an excellent product. Always easy to order and no issues.

14 February 2019
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Thank you for the feedback, Graham!

Rated 5 out of 5 stars

superb products

I am customer for almost 2 years (7 orders) and I have multiple products in use. So far I am very satisfied with the quality and impact. The product range grows continuously and I am wondering what they will publish next

Had a minor issue on my last order (missing item), but it was solved very quickly in my favor.

Unlimited recommendation from side.

4 December 2018
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Hi David,

As Dynamine and Theacrine are both new products and were on pre-order at your time of order, there was an SKU issue when they were added to our system that resulted in a number of orders getting only one-half of the pack.

We identified the issue within 24 hours and sent replacements to everyone, but it seems yours didn't arrive. As compensation, we will have two bottles shipped to you tomorrow.

We've also sent you an email update regarding the situation. We're sorry for the inconvenience.

Rated 4 out of 5 stars

My lesson: if it's not available on Amazon Prime than skip it

Update: Shortly after posting the review below I have been contacted by MN team to apologize and send over the missing bits.
My lesson: if it's not available on Amazon Prime than skip it.

The weirdest online experience so far. Do not recommend.
Placed two orders approximately £140 in total, one was not delivered (~30£), the other one (~£110) had Algae DHA instead of Krill.

Emailed, they came back advising we need to wait one week, a week passed and now nobody is picking the phone or replying to emails.

22 October 2018
Unprompted review
Rated 3 out of 5 stars

Review

Order got on time. It says on the order that scoops are included, and I have explicitly requested them knowing that it might be an issue....no scoops arrived. Also, didn't get ultracholine sample as requested. Other than that, can't say much as I can't measure my powders and try them yet.

24 July 2018
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Hello Dusan,

We're sorry that the scoops and additional sample weren't in the package. Ultracholine samples were temporarily unavailable, however, we've shipped both the scoops and samples today.

Please note that you can use a 1/4 teaspoon for a similar serving size, but even though we do provide scoops free of charge, we strongly recommend using an electronic scale for accurate measurements.

Thanks!

Rated 2 out of 5 stars

I placed an order for Bacopa on 6/13/18…

I placed an order for Bacopa on 6/13/18 with the USA store (order # 135560). Not only have I not received the item as of July 18, I have not received any correspondence or any response to the two emails I sent to them regarding the order. That is simply unacceptable. If the item was on backorder, I should have been informed of that before placing my order, or at very least been told so at some point. This is not the way one does business.

18 July 2018
Unprompted review
Mind Nutrition UK logo

Reply from Mind Nutrition UK

Hello,

We're sorry that you weren't updated and the mishandling of the order.

We've had this shipped from our UK location yesterday and you won't be charged for the order due to the long delay. The tracking will have been sent to you via email.

Rated 1 out of 5 stars

Absolutely unacceptable delivery times

I ordered some products from Mindnutrition by end of December. Still no delivery (mid of March) nor any information when to expect delivery.
Yes, some of the products were on pre-order, but still, more than 10 weeks now? No way.
Support is extremely sorry, thank you very much.
Never again will I buy anything from them.

18 March 2018
Unprompted review
Rated 5 out of 5 stars

Good customer service

Delivery arrived on time and fast as it was special delivery next day. They emailed me as they thought that I might of order the same product twice by mistake but I assure them that I did not and they shipped the second package again special next day delivery which is £7 or £8 pounds at no cost to me, no queries here. Good customer service.

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

Excellent products, effective and with a good quality/price ratio!
Fast shipping and Great customer care!
I will definitely buy from them again!

6 February 2018
Unprompted review

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