MindMyHouse Reviews 

Since 2018 that I'm using MindMyHouse when I have to leave for a trip and I need some cat sitters and house sitters for my cats and flat in Florence. It has been my saving life solution because I only had very good experiences and some of my cat sitters came back several times as they missed my cats and my flat. I cannot recommend more this platform for all the people who needs someone to look after their pets and their homes!

I have been using MMH since 2012 to find sitters for my home. The worst experience was a retired train driver and his wife. At the time we had four dogs. We stipulated that the dogs should be walked at nine am. Our maid reported that the couple didn’t surface until midday. They left our cooking utensils stained by turmeric. They asked for a review but I chose to ignore their request.
That was the worst experience.
When we lived in Madeira, as it was a very popular tourist destination, we would often get twenty replies in twenty-four hours from all over the world. My wife and i would rate them from one to ten and then discard those we felt were six or less. Young people who had looked after granny’s moggy for a couple of weeks were never going to be suitable. Middle-aged were our choice.
Some we still hear from years later.
We found little point in contacting sitters. Invariably they were not available.
Nothing was ever damaged nor stolen.
We introduced them to our neighbours, over a meal when time permitted. We booked them to arrive a couple of days before we left and arrived back home at least twenty-four hours before the sitters were due to leave. We asked for updates with photos whilst we were away.
Video WhatsApp or similar was always a must when interviewing..

I have nothing but praise for MindMyHouse.

I have used MindMyHouse now for a decade with great success. Because of it, I have been able to travel all over the U.S. and actually stay for extended periods of time and really get to know places. I hope to avail myself of international listings next year. The cost is more than reasonable and I really like that you can leave (and read) feedback about housesitting positions. (Taking care of pets is a bonus.)

This website solved all of our issues as pet owners whenever we wanted to go on a trip. It's FREE, it's trustworthy, it's very well organized and simple to use, and it connects you with screened sitters with real reviews whom you can leave your pet and home with and go on holiday with peace of mind. Thank God for Mind My House! An incredible service

We have been generally thrilled with Mindmyhouse.com.
Has every sitter been perfect? No. But that is NOT Mindmyhouse's responsibility. They are like a flea market. They attempt to match people who can fulfill each other's wants and needs. YOU need to put on your big boy/girl pants on, act like an adult, and use common sense in making your decision. There are other sites that "vet" the participants, but they charge and there are no guarantees.
We have used them about 9 times. One was unacceptable, but not the end of the world. Two were okay and six were amazing with our house looking better than when we left ("You waxed my car?" lol).

We have used mindmyhouse.com about five times. We will use them again. It has been a fabulous service for us as we have 4 dogs and a cat.
The people who have looked after our animals and houses have been honest, reliable and friendly. The latest use of the website was in August. We will be doing it again. Many thanks..

I have been using this company to find a house sitter since my beloved pussy cats were kittens. They are now nearly 15.
I have had fabulous people from all over the world taking care of them all thanks to this Web site. Many of these people have returned and become life long friends . I would not hesitate to recommend this company.

We have used MMH for 9 years and had somewonderful sitters...some who have returned. We always ask for references and use zoom to chat before deciding. Anything negative is due to to sitters applying who havnt read the specific criteria for our home and as we are in a popular tourist area think it will be a holiday.

We have used Mindmy house for about 10 years if not more! It is an easy to use site to find sitters, and that is what it is there for! They cannot vet the sitters that is our job to check references etc. We have had both great and not so great sitters through Mindmyhouse just like people through our lives, good and bad! I have and would still recommend Mindmyhouse for both homeowners and sitters, just do your own due diligence before agreeing a sit with anyone! Our elderly cats have always been well cared for and that's what it is all about, isn't it!

I've been using mindmyhouse for years and have always had a great experience. Their system of testimonials and verification works extremely well to make sure I get the best person for my cat care. I've never been disappointed.

I’ve been with Mindmyhouse since 2017 and have experienced many wonderful house sits around the world. Highly recommend this platform if you want to house/pet sit or if you want to find a sitter while you’re away.

Been with MMH for 14 years and have taken multiple sits in Spain, Portugal, Greece and the UK. No complaints at all. Had some fabulous sits in wonderful places and met some tremendous people some of whom have become good friends. Not to mention all the lovely animals we have had the pleasure of taking care of. It's a great and CHEAP way to get yourself in contact with home/animal owners. Then the rest is up to you. Can't understand some of the comments on here. People obviously don't understand what is being offered by MMH or, in some cases, what house sitting actually is. Nobody is forcing anybody to take a sit if they don't want to. If the selection of sits is not what you like go pay £99+ on Trusted housesitters. We have recommended MMH to many people, both sitters and homeowners and will continue to do so. Thanks MMH.

Not the best interface on this site but it is good and free for homeowners. Have been using it for years and have found good sitters using MindMyHouse and one was our best sitter ever. Many sitters list on a number of sites. Homeowners need to use good judgement in selecting sitters and check out references, ID etc. Unreasonable to blame the housesitting site if the the sitter disappoints.

I used a house-sitter from Mind My House while I went on a five-week trip to visit family. I listed and he contacted me; the dates worked out and we were able go meet up a couple times previous to me leaving. I have one cat and live in an easy to manage townhome. I left very concise instructions, chatted numerous times with said house sitter and felt that all would be well. I arrived home to two damaged bicycles (one was loaned to him, the other was ‘hands off), a ruined washer and dryer (he attempted to wash/dry a sisal/grass mat).,a plugged bathtub and my home was filthy. He did not wash or put out recyclable containers nor garbage and my garage stunk. My cat was okay but his food station was gross. Stupidly, I did not ask for a damage deposit. Never again.

Out of three confirmed sits, only one was legit. To say nothing of other scam listings. This is not a good track record. What's worst is that the site has informed me they let anyone post anything, for free. In other words, ANYONE can post or message members without the need to pay. On the other hand, members have to pay for access to the listings to message hosts. So what you get is a bunch of scammers running amok with no consequences, and the business being financially supported by the people getting scammed. This is a horrible business model. When you contact support, they are rather unabashed about saying they don't vet listings, and you should always have a backup option. This is what my money gets me!?? They do nothing to mediate, either. I had a sit go horribly wrong, with the host requiring me to break laws, and MindMyHouse only said, 'Well, we don't control this, and you should have made a backup plan.' What kind of business treats does this?? This is not a company to be trusted. I will not be renewing my membership with them, and will no longer be using the site to search for housesits - there are many better options for house/pet sitting platforms.

Horrible experience, customer service is not responding anymore and does not grant me access at all - for unknown reason (because they do not even specify "our policy"!!)

PS also in the email it wasn't specified even asking multiple times

Btw - it took them less than 1 day to respond to this review although I had to wait 2-3 days or more for their non-approval message!!!

I have had a subscription with them for years. It's cheap, and you might get lucky, but despite checking their ads hundreds of times over the years and even being contacted by people looking for a house-sitter, nothing ever worked out. What a waste of time and money. The reason is simple: there just aren't enough ads on their website. After so many years without results (I completed a good number of excellent house-sits through other websites during that time), I am not going to renew my subscription.
Update 28.07.2023: Biting back when someone honestly writes about their experience is not going to make you more attractive, MindMyHouse. You may have noticed that the other websites that I left comments for, got much better overall evaluations. Anything else you would like to say?

The website is undeveloped. It is difficult to navigate through. After using them for a few years I'm still not sure how to get to my messages. Confusing layout and awkward gallery viewing.

I prefer Trusted HouseSitters.

As homeowner and cat momma who travels a lot, I've been using this site, and one other house sitter site, for at least a decade. I've found wonderful sitters on both sites. The one drawback with MindMyHouse is the long delay from the time I post "sitter wanted" dates and the time the listing goes "live" - at least a day, and usually 2 days or even 3. I get a messages saying "Your listing is awaiting administrator approval." On the other site, I just post my dates and immediately they are visible to all sitters on the site. If I post my dates on both sites at once, I'll already have several applicants and have chosen a sitter by the time my listing appears on MindMyHouse. As a result I don't use it as much, and for a last-minute trip it's useless. If they could get their act together and post listings promptly, they'd be a lot more successful. One advantage of MindMyHouse is that it's free for homeowners, whereas the other site charges an annual membership fee to both the homeowners and the sitters.

I’ve used MindmyHouse for many years now as a house sitter. I haven’t had any real problems and will continue using it. It has enough opportunities for me.
Sometimes homeowners aren’t completely honest such as a recent sit with an elderly cat that wakes and screams at 4 am for feeding and can’t be ignored, of course. This owner told me 7:45 which I thought was rather specific. Another time, a sit in Bristol, as my plane landed and I turned on my phone, a message saying “we don’t need you anymore”. But, all in all, I love MindmyHouse and have made some lovely friends, furry and human.