In general it is ok. Except for some misinformation, such as: BeQuiet! hdd cage 2 is listed as compatible with case that i've ordered (Silent Base 802), but in reality it is not. Discontinued case... See more
Company replied
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See what reviewers are saying
I ordered a custom PC system with professional assembly from Mindfactory. You can choose your favorite parts while avoiding the hassle of assembling it yourself. What really stood out was their sup... See more
Fast dispatch. Items as described and a competitive price. My only concern was the items were showing as being dispatched on their site and wasn't updating. However, I received the items withou... See more
The company was very friendly very forthcoming and just overall left a good experience behind. I did buy computer parts there twice. Spend about 3k in total. But still after the "Gewährleistung" en... See more
Company details
About Mindfactory.de
Written by the company
Die heise mindfactory gmbh aus Wilhelmshaven ist eines der größten deutschen Hard- und Software-Versandhäuser und Vollsortimenter in den Bereichen Computer, Zubehör, Komponenten und Software.
Contact info
Preussenstr. 14a-c, 26388, Wilhelmshaven, Germany
- info@mindfactory.de
- www.mindfactory.de
3.8
Great
17K reviews
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Everything goes brilliantly
I get product fast and the price is good.
The company send e-mail when delivery was sended and i get proper information time to time.
The product was delivered faster than my home country post office works. I am very satisfied.
I will continue to use the relevant companies function when buying products.
23 March 2015
Unprompted review
Hardware components for Belgium
Ordered three items on Tuesday. Paid the same day, payment confirmed on Thursday. Package sent out on Friday and delivery on Monday! Clear and to the point communication. Excellent packaging.
Top service !
20 March 2015
Unprompted review
One of the best Hardware shops
I've ordered a lot of hardware components and never had any problems with Mindfactory.
I can say only the best about the!
17 March 2015
Unprompted review
Everything perfect!
Everything perfect, very fast shipping, products as described, at the best price I could find online. Totally recommended!
8 March 2015
Unprompted review
Quality goods with lucrative prices
A web-shop that I can truly recommend. Wide selection, inexpensive prices, good communication (also in English) fast delivery.
mfg
A very satisfied customer. Gern wieder!
2 March 2015
Unprompted review
May use AI-assist with repliesRead more
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Horrible - delivered "checked" screen with dead pixels, wont refund!
Bought a Dell U2715H and paid for their "Pixelprüfung" option as i need a pixel perfect screen for my work. Received screen with at least two dead pixels (stopped looking after that). Asked for a full refund including shipping costs as is a consumers right in this case in accordance with the EU conumer legislation. They refuse not only to refund any shipping (neither original nor return) but also refuse to refund their pixel check service saying they dont take refunds as it was performed. So basically they wont refund a paid service on which they didnt deliver. I am now forced to file a report with the ECC. Stay far away from this store!
24 February 2015
Unprompted review
Reply from Mindfactory.de
Hello Alex,
we're sorry about the inconvenience. A replacement or repair would be free of charge, but if you choose to cancel the order you have accepted those terms and have to send in at your own cost. The service was also performed and cannot be refunded in a case of cancellation.
Good Cheap, strange shipping policy
The shop is great but the shipping works out quite expensive because of the way its done.
20 February 2015
Unprompted review
Great overall experience
Great products for great price. Fast shipping. Very satisfied!
19 February 2015
Unprompted review
Ordering
I orderes for the very first time from Mindfactory.de and the whole process were easy from the beginning to the end. Customer care responsed to my emails very quickly all the way and promlem solving in the special cases, like ordered items were sold out without any notice in advance, was responsible and frankly to send me information about the sitiuation right away.
I did not have to wait days for having the replaced item. Wonderful action!!
I wish all the best for Mindfactory crew!
17 February 2015
Unprompted review
Preis Leistung stimmt
Meine eingebauten Teile, aber wirklich leise ist er immer noch nicht ;-(
Ich würde immer wieder hier bestellen aber das nächstemal achte ich nochmal mehr darauf das er möglichst leise wird
AeroCool DS 200 Lite Black Edition gedämmt Midi Tower ohne Netzteil schwarz
700 Watt be quiet! Straight Power 10 Non-Modular 80+ Gold
ASRock X99 Extreme3 Intel X99 So.2011-3 Quad Channel DDR4 ATX Retail
Intel Core i7 5820K 6x 3.30GHz So.2011-3 WOF
Scythe Mugen 4 Tower Kühler
16GB (2x 8192MB) Crucial Ballistix Sport DDR4-2400 DIMM CL16-16-16 Dual Kit
4096MB MSI GeForce GTX 970 OC (Nvidia Layout) Aktiv PCIe 3.0 x16 2xDVI/1xHDMI/1xDisplayPort (Retail)
512GB Crucial M550 2.5" (6.4cm) SATA 6Gb/s MLC (CT512M550SSD1)
LG Electronics GH24NSC0 DVD-RW SATA intern schwarz Bulk
4 February 2015
Unprompted review
No delivery
Bad service is a sign of not apresiating your customers. If you don't deliver what you have promised that makes you a bad web shop.
22 January 2015
Unprompted review
All items fine - delivery could have been quicker.
This order took MindFactory 2 working days to despatch, with DHL taking 5 days to deliver in Berlin. If you have become used to Amazon Prime next-day delivery, 7 days seems a long time to wait!
14 January 2015
Unprompted review
Great webstore!
Ordered a GFX card, ram and SSD drive. Everything went smoothly, shipping was quick.
12 January 2015
Unprompted review
Schneller Versand - Guter Service - Immer wieder gern
best of the best
18 December 2014
Unprompted review
Very satisfied
Better price then in Belgium and the Netherlands. Fast Delivery. All the products worked fine
15 December 2014
Unprompted review
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