Minar Jewellers Reviews 

1,173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, knowledgeable, and welcoming during every single visit to the store. Many visitors highlight the exceptional quality of the fine jewelry and the remarkably fast, efficient repair services provided. Some people also felt that the online ordering, packaging, and personalized design processes were handled with great care and clear communication. Consumers repeatedly note that the team consistently goes above and beyond to accommodate custom requests, ensuring complete satisfaction for everyone. Reviewers appreciate the warm hospitality and dedication shown throughout their long-standing relationship with the business.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items are beautifully made, authentic,... See more

Staff

Clients share satisfaction on staff, describing team members as exceptionally kind, polite, and professional.... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Quality

Customers reported immense satisfaction regarding quality, expressing strong appreciation for the beautifully... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve gotten the rings I haven’t worn for years bigger that I’ve been told by other jewellers can’t be made bigger before and repaired a bracelet and shortened a necklace. Donika was very professional... See more

Company replied

Rated 5 out of 5 stars

Daxesh’s customer service and knowledge was hugely appreciated. We are incredibly grateful for his patience with all of my questions and for the time he took to repeatedly explain certain matters. As... See more

Company replied

Rated 5 out of 5 stars

Top rate service. Pravinji and staff are very kind, polite and courteous.They go out of their way in looking after you. Pravinji is extremely knowledgeable and I felt absolutely at ease talking to him... See more

Company replied

Rated 5 out of 5 stars

Donika at Minar gave us amazing customer service. We wanted to invest in gold bar. She was very professional helpful explained everything made us comfortable. Closing sale was amazing she put us on ea... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

We are a Multi-Award Winning London jeweller specialising in Engagement Rings, Diamond Jewellery, 22ct Gold Jewellery, 18ct Gold, Indian Gold Jewellery and Asian Jewellery. 2017 The British Asian Wedding Awards – WINNERS - Jewellers of the Year 2016 Wandsworth Business Awards - WINNERS - Best Business 2015 Wandsworth Business Awards - WINNERS - Best SME 2014 Wandsworth Business Awards - WINNERS - Best Independent Retailer


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,173)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

very happy to receive my items on time…

very happy to receive my items on time just what I expected. Thank you.

31 January 2025
Minar Jewellers logo

Reply from Minar Jewellers

Hello Robina,

Thank you for posting a 5 star review!

I am so pleased to hear that you liked your online order. We look forward to assisting you again soon.

Best regards,

Jaysal

Rated 5 out of 5 stars

Great jewellery

Great jewellery, excellent quality earrings. Definitely will be back

29 January 2025
Minar Jewellers logo

Reply from Minar Jewellers

Hello Guddi,

Thank you for taking the time to post a 5 star review!

I am so pleased to hear that you enjoyed your recent online order. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

My experience at Minar Jewellers has…

My experience at Minar Jewellers has always been pleasant which is why I am a returning customer. The customer service is excellent and my visit this week was met with Sweta, who went above and beyond to serve my mum and I. Really satisfied with my purchase, thank you Sweta!🤩😘

8 February 2025
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Jabeen,

Thank you for taking the time to post a wonderful 5 star review!

I am so happy to hear that you have enjoyed your recent experience. I will pass on your kind words to Sweta. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

Beautiful Jewellery

Beautiful Jewellery. Ash from customer service is great.
Highly recommend.

25 January 2025
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Shelley,

Thank you for posting a 5 star review.

I am so happy to hear you enjoyed your recent experience with us. I will pass on your valuable feedback.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Amazing

Communication, care , fast service, wonderful quality products, the best on the market.

29 January 2025
Minar Jewellers logo

Reply from Minar Jewellers

Hello Miss Ana,

Thank you for taking the time to post a 5 star review.

We are so thrilled to hear that you are enjoying experience shopping with us. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

Customer satisfaction is their main…

Customer satisfaction is their main priority got AAA again today
Thank you

31 January 2025
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello

Thank you for taking the time to post a 5 star review!

I am so happy to hear that you again enjoyed your experience with us. We value your feedback enormously.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Absolutely brilliant experience from…

Absolutely brilliant experience from walking in to leaving with a gorgeous pair of ear rings for my wife.

2 December 2024
Unprompted review
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Reply from Minar Jewellers

Hello Tabbassum,

Thank you for taking the time to post a 5 star review.

I am so happy to hear that you enjoyed your experience in store and that your wife loved the earrings.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars
Minar Jewellers logo

Reply from Minar Jewellers

Hello Fiona,

Thank you for posting a 5 star review.

I am so pleased to hear you enjoyed your recent online order. We look forward to assisting you again.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Exceptional service and beautiful jewelry

I went to Minar Jewellers back in November 2024, to purchase a diamond nose stud for my birthday, I had the pleasure of Suweta assisting me with the many choices. She was very knowledgeable and gave good advice when I was not sure which diamond size I wanted.

When I settled on the size with the L back ..she made every effort to ensure I got what I wanted. She disappeared for a few minutes and came back with exactly what I wanted.

I am please with my diamond nose stud it is absolutely beautiful. Suweta showed me some other jewelry and I ended up purchasing a ring as well.

Thanks Suweta you are truly a breath of fresh air..I have to mention as soon as walked in she noticed I was sniffling and brought me over a box of tissues..very kind of her…and she gave me some chocolates when I said it was my birthday.

I will for sure be visiting Minar’s Jewellers when I am ready to purchase my next piece of Jewelry…beautiful jewelry and really nice and friendly staff.

19 November 2024
Unprompted review
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Reply from Minar Jewellers

Dear Denise,

Thank you so much for sharing your wonderful experience at Minar Jewellers!

We are delighted to hear that Sweta was able to assist you so thoughtfully and make your visit special. Her dedication to helping you find the perfect diamond nose stud and ensuring your birthday was extra memorable truly reflects our commitment to exceptional customer service.

It’s great to know you’re enjoying your diamond nose stud and the ring you picked out! We’re thrilled that you felt cared for, from the tissues to the chocolates – it’s the little things that matter to us.

We look forward to welcoming you back when you’re ready for your next piece of jewellery. Thank you for your kind words about our team and collection – they mean the world to us.

Warm regards,

Jaysal

Rated 5 out of 5 stars

Top Quality…

Excellent quality and super fast delivery. Lovely packaging too.

14 January 2025
Minar Jewellers logo

Reply from Minar Jewellers

Hello Lisa,

Thank you for taking the time to post a 5 star review.

I am so happy to hear that you enjoyed your recent online experience. I will pass on your valuable feedback onto the team.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

I recently had the pleasure of visiting…

I recently had the pleasure of visiting at Minar Jewellers and I must say, it was an exceptional experience from start to finish. The moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff were incredibly polite and attentive, ensuring that I felt comfortable throughout my visit.

The collection was stunning, with a wide variety of designs that catered to every taste and occasion. Whether you’re looking for something traditional, modern, or bespoke, they truly have something for everyone. I was particularly impressed by the intricate craftsmanship and attention to detail in each piece.

The staff were very knowledgeable, patiently guiding me through the options and answering all my questions. They took the time to understand what I was looking for and offered excellent suggestions without being pushy. It felt like they genuinely cared about helping me find the perfect piece rather than just making a sale.

The quality of the jewellery was outstanding, and I appreciated the transparency regarding materials and pricing. They even provided a certification of authenticity for my purchase, which gave me extra peace of mind.

To top it all off, the customer service extended beyond the purchase. They offered free resizing and cleaning services, ensuring that my jewellery remains perfect for years to come.

Overall, my experience at [Jewellery Shop Name] was nothing short of amazing. I would highly recommend them to anyone looking for high-quality jewellery and exceptional service. I’ll definitely be returning for future purchases!

16 January 2025
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Dear F Raja,

Thank you so much for taking the time to share your wonderful experience with us at Minar Jewellers. We are absolutely delighted to hear that your visit was exceptional from start to finish.

It’s heartening to know that you felt welcomed and comfortable throughout your time with us, and we’re thrilled that our team could assist you in finding the perfect piece of jewellery. Your kind words about our collection, craftsmanship, and customer service mean the world to us, as we take great pride in curating a wide range of designs to suit every taste and occasion.

We’re especially pleased that you appreciated our attention to detail, transparency, and aftercare services such as resizing and cleaning. It’s always our goal to ensure that our customers feel valued and have complete confidence in their purchases.

Thank you once again for your glowing recommendation. It was truly a pleasure to serve you, and we look forward to welcoming you back in the future.

Warm regards,

Jaysal

Rated 5 out of 5 stars

Well done Minar jeweller's

Ordering from Minar jewellery online was amazing. Everything was smooth and delivery was spontaneous. They have amazing products.

9 December 2024
Minar Jewellers logo

Reply from Minar Jewellers

Hello Shalima,

Thank you for taking the time to post a 5 star review!

I am so thrilled to hear that you enjoyed your recent online order. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

This was an amazing experience I got a…

This was an amazing experience I got a Beautiful 22k bracelet the service was excellent and very knowledgeable 5 stars

Thanks Daxesh.

24 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Sean,

Thank you for taking the time to post a 5 star review!

I am so happy to hear that you enjoyed buying from us in store. I will pass on your valuable feedback onto Daxesh. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

Ring repair and resize

Minar did a brilliant job repairing my engagement ring and resizing and polishing my wedding ring. The price was very reasonable, service excellent and my rings look like new now. Thank you so much

23 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Sarah,

Thank you for taking the time to post a 5 star review!

I am so happy to hear that you enjoyed your recent in store experience. I will pass on your valuable feedback onto the team. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

minar fabulous

Always buy my jewellery from minar. Lovely quality. Reasonable prices . Posted quickly with quality wrapping and notes on looking after your pieces.

3 December 2024
Minar Jewellers logo

Reply from Minar Jewellers

Hello Dawn,

Thank you for taking the time to post a 5 star review!

I am so thrilled to hear that you enjoyed your recent online order. We look forward to assisting you again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

Great services

Great services, swaita was amazing she really was helpful and guided me. Great shops will be back again

16 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Hayaati,

Thank you for taking the time to post a 5 star review.

I am so pleased to hear that you enjoyed the in store experience. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 4 out of 5 stars

I was given a very warm customer…

I was given a very warm customer service from the start. Shweta was helpful, and helped me make a good choice.
Have been their clients for a long time.
Minar has always provided our family with very good service, and wish them all the best

14 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Nitish,

Thank you for taking the time to post a review.

I am so pleased to hear that you enjoyed your recent experience in store. I will pass on your valuable feedback onto Sweta.

I would be grateful if you could provide any further guidance on how to make your experience a 5 star one. Any and all feedback is welcome. You may contact me on 07403493885.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

An Unforgettable Experience!

There has been a long standing relationship with Mr Praveen Pattni and Minar Jewellers going back 2 generations. My grandparents were customer and so are my parents and many other family members.

Earlier this year I had the pleasure of being introduced to Praveen bhai when we had asked him to recreate my mother's wedding rings that she had lost. From a small low resolution image, he was able to expertly recreate the missing rings, a truly dazzling reincarnation. His creative design and flare resulted in a new ring which evoked memories of the past with a new stone setting and material, meaning that the sentimentality was never lost but only reborn in a new form. To know all the stones used are ethically sourced, was such a key thing for us to be made aware of which is often overlooked in the industry. He spent great time to the explain the different materials, stone choices and crafting methods which meant the we were fully informed with full honestly about all the different options and procedures which goes a long way when creating something really special like an heirloom ring.

Attention to detail, expert craftsmanship and a fresh and unique approach bringing fine jewellery into the modern age. Its safe to say you can expect nothing but excellence when one visits Minar Jewellers. Along with fantastic customer service, I can whole heartedly say I hope to be a lifelong customer and I’ll be sure to call in at Minar’s whenever anything jewellery related crosses my mind. A wonderful establishment with a fantastic team.

Thank you for creating something truly special for us.

5 September 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Pranav,

Thank you so much for taking the time to share your experience with us at Minar Jewellers. It is truly heartwarming to hear about the long-standing relationship your family has had with our business over generations.

We are deeply honored to have had the opportunity to recreate your mother’s wedding rings. Knowing how much sentimental value they hold, we wanted to ensure they were as special and meaningful as possible. It’s wonderful to hear that our efforts resonated with you and your family, and that the new design could evoke cherished memories while adding a modern touch.

At Minar Jewellers, we strive to provide a transparent and personalized experience, and we’re so glad to know you appreciated the care and detail we put into sourcing ethical materials and explaining the creative process. Your kind words about our craftsmanship and customer service mean the world to us, as they inspire us to continue delivering excellence.

We’re delighted to welcome you to the Minar family as a lifelong customer and are always here to help with anything jewellery-related.

Thank you for entrusting us with such a special project and for your generous and heartfelt review.

Warm regards,

Jaysal

Rated 5 out of 5 stars

Honest is the best policy! …

Very good customer service offering integrity and honest advice. Scheweta and the Team were approachable and helpful ensuring someone who’s an absolute novice when it comes to jewellery, supported and assisted me to ensure I bought the appropriate piece for my wife. Thank you for all your help and we will be returning for sure in the near future!

7 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello GV,

Thank you for taking the time to post a 5 star review.

I am so thrilled to hear that you enjoyed your recent in store experience. I will pass on your feedback to the team.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Great experience at Minar

Great experience at Minar! Was expecting it all to take a while but I received quick, efficient and easy sale of my old jewellery with Daxesh. Highly recommend it.

2 December 2024
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Hello Dipthi,

Thank you for taking the time to post a 5 star review!

We are so pleased to hear that you enjoyed your recent in store experience with us. I will pass on your feedback to Daxesh.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

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