Minar Jewellers Reviews 

1,173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, knowledgeable, and welcoming during every single visit to the store. Many visitors highlight the exceptional quality of the fine jewelry and the remarkably fast, efficient repair services provided. Some people also felt that the online ordering, packaging, and personalized design processes were handled with great care and clear communication. Consumers repeatedly note that the team consistently goes above and beyond to accommodate custom requests, ensuring complete satisfaction for everyone. Reviewers appreciate the warm hospitality and dedication shown throughout their long-standing relationship with the business.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items are beautifully made, authentic,... See more

Staff

Clients share satisfaction on staff, describing team members as exceptionally kind, polite, and professional.... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Quality

Customers reported immense satisfaction regarding quality, expressing strong appreciation for the beautifully... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve gotten the rings I haven’t worn for years bigger that I’ve been told by other jewellers can’t be made bigger before and repaired a bracelet and shortened a necklace. Donika was very professional... See more

Company replied

Rated 5 out of 5 stars

Daxesh’s customer service and knowledge was hugely appreciated. We are incredibly grateful for his patience with all of my questions and for the time he took to repeatedly explain certain matters. As... See more

Company replied

Rated 5 out of 5 stars

Top rate service. Pravinji and staff are very kind, polite and courteous.They go out of their way in looking after you. Pravinji is extremely knowledgeable and I felt absolutely at ease talking to him... See more

Company replied

Rated 5 out of 5 stars

Donika at Minar gave us amazing customer service. We wanted to invest in gold bar. She was very professional helpful explained everything made us comfortable. Closing sale was amazing she put us on ea... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

We are a Multi-Award Winning London jeweller specialising in Engagement Rings, Diamond Jewellery, 22ct Gold Jewellery, 18ct Gold, Indian Gold Jewellery and Asian Jewellery. 2017 The British Asian Wedding Awards – WINNERS - Jewellers of the Year 2016 Wandsworth Business Awards - WINNERS - Best Business 2015 Wandsworth Business Awards - WINNERS - Best SME 2014 Wandsworth Business Awards - WINNERS - Best Independent Retailer


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,173)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Minar Jewellers has gone beyond expectations…

Minar Jewellers has gone beyond expectations. They were very helpful on my mistake on ordering a jewellery. Their jewellery and customer service is of high quality.

16 June 2025
Minar Jewellers logo

Reply from Minar Jewellers

Hello Becks,

Thank you for taking the time to post a 5 star review!

I am so thrilled to hear that you liked your recent online order. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Super Helpful

Ashish was beyond helpful when I lost my nose ring. They were able to source me the exact piece I had lost within a day of my enquiry & had it sent out to me straight away. All in less than a week of losing my original piece.

Their level of customer service goes above & beyond & they were kind & patient with any questions I had.

I highly recommend Minar Jewellers, they have great pieces, but more importantly they are invested in customer satisfaction.

9 June 2025
Unprompted review
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Reply from Minar Jewellers

Thank you so much, Gushi, for your wonderful review and kind words!

We're thrilled to hear that Ashish was able to assist you so promptly and that we could get your replacement nose ring to you so quickly.

Your satisfaction means everything to us, and it's great to know our service made a positive difference during a stressful moment.

We truly appreciate your recommendation and your support. If you ever need anything in the future, we’re always here to help!

Warm regards,

Jaysal

Rated 5 out of 5 stars

5 stars

5 stars – Exceptional Service from Donika at Minar Jewellers!

I had a truly wonderful experience at Minar Jewellers, thanks to the incredible assistance provided by Donika. From the moment I walked in, she was warm, professional, and extremely knowledgeable. She took the time to understand exactly what I was looking for and guided me through the options with patience and genuine care.

What stood out the most was her attention to detail and her ability to make the whole process feel seamless and enjoyable. Her passion for her work really shows, and it made all the difference in my shopping experience.

Thank you, Donika, for going above and beyond – your outstanding customer service has definitely made me a loyal customer. Highly recommend Minar Jewellers, especially if you have the pleasure of being assisted by Donika!

10 June 2025
Unprompted review
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Reply from Minar Jewellers

Hello Dannas,

Thank you for taking the time to post a fantastic 5 star review!

We are so thrilled to hear that you enjoyed your recent in store experience with Donika. I will pass on your valuable feedback onto her.

We look forward to assisting you again soon.

Best wishes,

Jaysal

Rated 5 out of 5 stars

A very nice lady named Donika helped us…

A very nice lady named Donika helped us find what we were looking for and she was very friendly and helpful and had a brilliant sense of humour.
We could not ask for more than that … our intentions was to look around and leave go somewhere else but instead we ended up buying the things we wanted.
Thankyou again for the service you and your team provided. Excellent

7 June 2025
Unprompted review
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Reply from Minar Jewellers

Hello Sailesh,

Thank you for taking the time to post a 5 star review.

I am so pleased to hear that you enjoyed your recent experience. I will pass on your fantastic feedback to Donika. We look forward to welcoming you back again soon.

Thank you.

Best wishes,

Jaysal

Rated 5 out of 5 stars

Seamless and Supportive from Start to Finish

We had a fantastic experience purchasing our wedding bands from Minar’s—every step felt easy and thoughtful. The whole team was incredibly helpful, guiding us through the process with genuine care and attention to detail

30 May 2025
Unprompted review
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Reply from Minar Jewellers

Thank you so much, Naeem, for your wonderful 5-star review!

We're truly honoured to have been part of such a special moment in your life. It means a lot to hear that your experience with us was seamless and supportive from start to finish.

Our team takes great pride in offering thoughtful guidance and care, especially for such meaningful purchases like wedding bands.

Wishing you both a lifetime of love and happiness – and thank you again for choosing Minar Jewellers!

Rated 5 out of 5 stars
Minar Jewellers logo

Reply from Minar Jewellers

Hello Elaine,

Thank you for taking the time to post a 5 star review!

I am so pleased to hear that you enjoyed your recent online order. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

I have purchased before and am quite…

I have purchased before and am quite happy with my purchases and the services received which have been over and above.
Thank you very much

1 May 2025
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Reply from Minar Jewellers

Hello Geeta,

Thank you for taking the time to post a 5 star review!

I am so pleased to hear that you enjoyed your recent online order. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Always very punctual

Always very punctual. I have never bought from anyone else - I have a Nickel allergy so I have to buy gold and I have never had a problem with Minar.

30 April 2025
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Reply from Minar Jewellers

Hi Susan,

Thank you so much for your continued trust and kind words!

We're delighted to hear that you've always had a positive experience with us, especially knowing how important it is to find jewellery that suits your needs.

It's an honour to be your go-to jeweller, and we truly value your loyalty. 💛

Warm wishes,

Jaysal

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! My jewelry piece was stolen and Minar Jewellers took care of it by investigation, dealing with the postal service and then sending me a replacement! Amazing company and they really take care of their customers!

30 April 2025
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Reply from Minar Jewellers

Hi R Rana,

Thank you so much for your kind words!

We’re truly sorry you had to go through such an unfortunate situation, but we’re glad we could support you and help make things right.

Customer care is at the heart of what we do, and it means a lot to know you felt looked after. We're always here if you need anything in the future! 💛

Warm regards,

Jaysal

Rated 5 out of 5 stars

I bought a diamond ring and diamond…

I bought a diamond ring and diamond nose stud from them.🤗👍
Fast delivery and quality items. Would use again as they have a great choice plus I'll be definitely recommending them.

23 April 2025
Unprompted review
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Reply from Minar Jewellers

Hi Jas,

Thank you so much for your lovely review! 😊

We're thrilled to hear you're happy with your diamond ring and nose stud. It's great to know the fast delivery and wide selection made your experience even better.

We truly appreciate your recommendation and look forward to welcoming you back again soon! 💎✨

Warm regards,

Jaysal

Rated 5 out of 5 stars

I found the experience very helpful and…

I found the experience very helpful and staff were friendly too.
I was a pleasantly surprised how quick and easy the whole process was.
Excellent service

15 May 2025
Unprompted review
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Reply from Minar Jewellers

Dear Janak,

Thank you so much for your kind words and 5-star review!

We're delighted to hear that you found the experience helpful and that our team made you feel welcome. It's wonderful to know the process was quick and easy for you — that's exactly what we aim for!

We truly appreciate your support and look forward to serving you again at Minar Jewellers.

Warm regards,

Jaysal

Rated 5 out of 5 stars

Amazing service and quality

I recently purchased a nose stud from Minar Jewellers, and I couldn’t be happier! The quality is exceptional—beautifully crafted and so comfortable to wear.

Their website is user-friendly, with detailed measurements and descriptions that made choosing the piece so much easier.

What really impressed me was the thoughtful packaging. The nose stud came sealed in a protective bag, placed in a beautiful box, and they even included an alcohol swab to clean my piercing area. Such a considerate touch!

Will definitely recommend them.

2 May 2025
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Reply from Minar Jewellers

Hello Vashti,

Thank you for taking the time to post a wonderful 5 star review!

We are so thrilled to hear that you enjoyed your recent online order experience. I will pass on your valuable feedback onto our team.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Selling old jewellery

I was a bit apprehensive about going to sell my old jewellery. I needn't have worried as they were very professional at Minars. Donika helped us with such knowledge and efficiency. Everything went smoothly and we were finished within half an hour. Thoroughly recomend them.

3 May 2025
Unprompted review
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Reply from Minar Jewellers

Hello Arvind,

Thank you for taking the time to post a 5 star review!

We are so happy to hear that you enjoyed your recent in store experience. I will pass on your valuable feedback to Donika.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Great cooperation

It's great to buy gold online, big selection and great cooperation..

28 April 2025
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Reply from Minar Jewellers

Dear Roger,

Thank you for taking the time to post a 5 star review.

We are so pleased to hear that you enjoyed your recent online experience.

We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Professional and efficient - highly recommend

Highly recommend Minar Jewellers to anyone looking for a reliable and trustworthy service.
The whole team were professional and Pravin Pattni who dealt with us is a highly knowledgeable professional.
He explained the whole process and was transparent. He followed up to keep me updated throughout the process exactly as he had explained.
When it comes to jewellery a lot of trust is required and I’d say Minar Jewellery delivered above and beyond my expectations. Thank you Pravinbhai.

26 April 2025
Unprompted review
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Reply from Minar Jewellers

Dear Sheetal,
Thank you so much for your kind words and glowing recommendation!

We're truly delighted to hear that your experience with Minar Jewellers – and especially with Pravinbhai – was professional, transparent, and exceeded your expectations. Trust is everything in our line of work, and it means a great deal to us that you felt confident and well-supported throughout the process.

We look forward to welcoming you back in the future!

Warm regards,

Jaysal


Rated 5 out of 5 stars

Thank you Minar Jewellers!

We would like to give a very special thank you to Pravin and Jaysal for our amazing experience at Minar jewellers. Over the course of several months I worked with the amazing team at Minar to create an engagement ring for my girlfriend. I sent over the designs I wanted and Pravin was so amazing and very responsive and flexible, offering me a range of options within my price range. The communication of the Minar team is excellent and they were able to facilitate every request I had for the ring.
When we went to collect the ring, Pravin did not disappoint and the ring looked very beautiful. I am so thankful to Pravin and the Minar team for making the collection of the ring itself, such a personal and meaningful experience.
I am so very grateful of the outcome and the finished ring was unbelievable beautiful. Whilst shopping for the engagement ring we visited a few jewellers but none offered such a personal and meaningful experience as Minar’s and none were as flexible with all requests I had. We will happily come back again and I would recommend Minar’s to anyone. Thank you again so much to Pravin and the Minar team!

5 April 2025
Unprompted review
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Reply from Minar Jewellers

Dear Jack,

Thank you ever so much for your wonderful review and kind words.

It truly means a great deal to all of us here at Minar Jewellers – especially Pravin and Jaysal – to know that your experience with us was such a positive and memorable one. We’re absolutely delighted that you entrusted us with something as special as your partner’s engagement ring, and we’re thrilled to hear that the final piece exceeded your expectations.

Creating bespoke jewellery is always a deeply personal journey, and we’re so pleased that our team could make that process smooth, flexible, and meaningful for you. Your appreciation of our communication and attention to detail is incredibly rewarding, and we’re honoured to have played a small part in such an important moment of your life.

We look forward to welcoming you back again in the future, and we wish you both all the happiness in the world as you take this exciting next step together.

Best wishes,

Daxesh💍

Rated 5 out of 5 stars

Excellent customer care and very professional

Minar Jewellers displayed such a wonderful, personalised customer service. Daxesh who assisted in regards to selling my gold jewellery provided exceptional service. Great customer service makes all the difference. Daxesh took his time to explain about the charities Minar Jewellers support i was very touched by this. He was warm, knowledgeable, kind and professional. Everyone at Minar jewellers had smile on their faces and were very helpful which helps to grow the business and attract more customers. It was my first time to visit Minar jewellers and I was very impressed. I will be visiting again next week and will strongly recommend Minar jewellers to everyone to have such a wonderful experience.

17 April 2025
Unprompted review
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Reply from Minar Jewellers

Hello

Thank you for taking the time to post a wonderful 5 star review.

I am so happy to hear that kind words you have to say about Daxesh. I will pass on your valuable feedback to him. We look forward to assisting you again soon.

Thank you.

Best regards,

Jaysal

Rated 5 out of 5 stars

Great Customer Service…

Donika was assisting me with some family jewellery and was able to help me in assessing those items.
I highly recommend their service and I received great customer care.

19 April 2025
Unprompted review
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Reply from Minar Jewellers

Hello Sam,

Thank you for your wonderful 5 star review!

I will pass on your kind words to Donika, we look forward to assisting you again soon.

Thank you,

Jaysal

Rated 5 out of 5 stars

Honest and professional salesmanship

Honest and professional salesmanship. My family felt in good hands with fine hospitality- including the provision of the best simosas tasted! We benefitted from efficient service, advice and a very fair offer. Highly commended!

17 April 2025
Unprompted review
Minar Jewellers logo

Reply from Minar Jewellers

Dear Jonathan,

Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that you and your family felt well looked after during your visit to Minar Jewellers. It means a great deal to us that you appreciated our hospitality — we're especially glad the samosas hit the spot!

Providing honest advice and fair service is at the heart of what we do, so it's lovely to know that came across.

Your recommendation means the world to us, and we look forward to welcoming you again in the future.

Warm regards,

Jaysal

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