Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... See more
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Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... See more
Company replied
Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... See more
Company replied
I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... See more
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Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... See more
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The Maltings Shopping Centre, AL1 3HL, St. Albans, United Kingdom
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Served by max attentive and friendly just what you need in sales.

Reply from Millets - St Albans
Visited Millets to buy my son trecking gear for a trip to Borneo. The list was extensive- but Darren, with a great deal of patients and expert knowledge, sorted us out. Working within our budget and making sure we left with just the right stuff for the trip.

Reply from Millets - St Albans
Visited today for a ‘quick look’ & you can guess how that went haha! Me & my other half were looking at some camping gear for a trip we have coming up & that’s when delightful Darren came over & asked if we needed any assistance. He gave us awesome recommendations & taught us a few things about camping gear that we wouldn’t have known ourselves!
We ended up leaving with a spectacular tent which suited our needs🥰
Thanks a bunch Darren for your help & millets for providing reasonably priced gear!

Reply from Millets - St Albans
Darren was so helpful and knowledgeable when I went into the store to buy sleeping bags. He took his time to explaining the pros and cons of all the options and helped me decide what was better for our needs. I've always found the staff at the St Albans staff very helpful and friendly.

Reply from Millets - St Albans
We went in to Millets to get equipment for our son’s DofE expedition. We were given very sound and informed advice and guidance by Darren on the best equipment and thus avoided unnecessary expense. Both Darren and Rob got us sorted on items from rucksack to food items in a relatively quick time. Thank you!

Reply from Millets - St Albans
Just popped in as my son has his Silver DOE coming up, Darren made things very easy for us. Took the list and walked us around the store trying things on for size, advising us what we need and what we didn’t. Spent a lot on f time helping us and then applied a discount for DOE combatants. I was not looking forward to trawling around the shops, so to get everything in one place with great service and advice, coupled with reasonable cost was a win win for everyone.

Reply from Millets - St Albans
Visited today looking for water shoes for my daughter. Dareen was extremely helpful and remembered that there were 1 or 2 pairs in the stockroom.
He searched for them and found the exact shoe size and perfect colour! Excellent service!

Reply from Millets - St Albans
Darren was a life saver at the St Albans branch. Helped us pick the right gear for DoE and had really helpful tips for us on what to expect, the pros and cons of the equipment we bought and did so with a smile.
Thanks!

Reply from Millets - St Albans
Darren was really helpful. We left everything to the last minute and he got us all sorted. So friendly. Everyone there are helpful and friendly. Will definitely go back there. Nothing is too much trouble.
Thank you

Reply from Millets - St Albans
Having undertaken some product research before going to the shop, it was reassuring that the lady who served me, Sophie, knew her product and sold me the boots that I wanted and were best for my use rather than trying to up-sell a more expensive pair. Good shop with a range of gear for all budgets, staff who know about their stock and a no-pressure environment.

Reply from Millets - St Albans
Attentive staff and had stock of what I was looking for.

Reply from Millets - St Albans
Helpful and expert advice from Darren and Rob, who then sourced me the best value walking poles for my forthcoming trip.

Reply from Millets - St Albans
We needed some help finding wellingtons for my sons daughter and the people at the shop were very helpful.so thanks Darren and all the staff we really appreciated it.
Great service

Reply from Millets - St Albans
Darren was extremely knowledgable and helpful. Looking at sleeping bags and mats for cubs, Darren really gave us some excellent guidance. Sophie was also lovely. Lovely welcome to the store. We will be back soon ! Thanks so much.

Reply from Millets - St Albans
Lovely, welcoming staff with a friendly smile. Helped by Darren with picking items for my daughter’s residential trip to the lake. Also asked by a young lady if we needed a helping hand. Then checked out with Jack. All friendly and helpful. Thank you!

Reply from Millets - St Albans
Went to Millets in the Maltings, St. Albans today to get my son kitted out for his Bronze DofE. The staff were excellent, so knowledgeable, helpful and went above and beyond. Darren especially was fantastic, totally understood my budget limitations and had a great rapport with my son. Thankyou so much. I feel I didn’t have any idea of what the DofE involved and thankfully, now because of Darren and the team at Millets I feel a little more in the know! A full 5 stars.

Reply from Millets - St Albans
Really great service from Jack. Very helpful, polite and knowledgeable.

Reply from Millets - St Albans
Absolute outstanding service from Darren at Millets. I visited with my son to buy equipment for his DofE expedition and Darren was extremely helpful and knowledgeable on what was required. He helped us find the most appropriate equipment, informed us of discounts and shared hints and tips with my son about DofE. His knowledge and passion for it was clear to see and made our shopping experience so much better. Thank you!

Reply from Millets - St Albans
My son and I went in with no idea at all what was good or bad for his bronze DofE, and our server, Rob, helped us so well and with immense expertise. We have now got all the correct kit, and left with a smile on our faces. So helpful, and all the staff are friendly , really made us feel welcome to ask for assistance. Thanks so much!

Reply from Millets - St Albans
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