Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more
Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more
I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more
Company details
Information provided by various external sources
Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.
Contact info
South Columbus Drive 5, 60601, Chicago, United States
- (312) 616-0600
- www.millenniumgarages.com
4.3
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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If help is needed
If help is needed, you can get a live person (!!!!) on the phone. I was able to get the help I needed when I needed it! Great experience!
9 November 2025
Easy access and close to theater and parks
Easy in and out location for events close to
Millennium Park
9 November 2025
Great location at very good price!
9 November 2025
Super easy access from Michigan Ave
Super easy access from Michigan Ave. Park at the north end of the lot, take the Michigan Ave underground tunnel and you’ll end up right at the CSO’s main entrance. Exiting the lot was quick and easy, the garage had plenty of staff to keep things moving quickly
8 November 2025
Easy in and out
15 November 2025
Helpful employees
The employees did a good job directing traffic before a very large race. They got everyone in as quickly as as safely as they could.
29 October 2025
xxxxxx
I was referred directly to your site by the Chicago Symphony Orchestra site. Everything was easy to follow and allowed me to complete the task quickly. I look forward to our performance date to use the prepaid parking and hope that our visit to the garage will also go smoothly.
14 November 2025
Love it when technology works
Love it when technology works! Pulled in and the gat lifted in a few seconds after reading my license plate. Exit was a similar experience.
7 November 2025
If you use the app or scan the QR code
If you use the app or scan the QR code, payment and documentation is seamless, everything is transparent. Enjoyed using my Apple Card Rewards to pay for parking!
20 June 2025
Really cheap pre-purchase, friendly staff
Easy to purchase pre-paid parking on the web; saved me a ton. Easy to access garage entrance and really friendly, helpful staff.
14 November 2025
We called while driving to Chicago for…
We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordinary. He listened to our questions, understood them, and gave us phenomenal guidance. We were instructed to log into the website to set up and pre-pay for our parking. He saved us a lot of money. It was our first interaction within the city and it put us in a positive mindset about what lay ahead.
7 November 2025
Jackie was extremely helpful
Jackie was extremely helpful. We are unfamiliar with parking in Chicago and all the clarification of options and details, from locations and maps to payment were simply explained and easy to follow. Not to mention super quick responses!
14 November 2025
Great website to book online
Great website to book online. Easy process to go in \ out.
7 November 2025
Easy in and out with plenty of parking
6 November 2025
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