MILK Books Reviews 

11,736
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,911 reviews, reviewers overwhelmingly had a great experience with this amazing company. Customers frequently share that the custom photo books and high-resolution printed items feature stunning image clarity, thick pages, and gorgeous covers that beautifully preserve their most cherished life memories. Consumers also find the online design tools and website interfaces remarkably intuitive, making it simple to arrange layouts and organize photos when building personalized keepsakes. Some reviewers were not happy with the final product, mentioning occasional print flaws like dull colors or minor image bleeding, alongside unexpected delivery fees that created frustration and made customers hesitate to purchase items again.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional print quality, thick... See more

Quality

Consumers find quality to be positive, highlighting professional craftsmanship, excellent photo printing, and... See more

User experience

Clients share positive opinions on user experience, describing the website and design tools as intuitive and... See more

Website

Reviewers mention positive feedback about website, consistently praising how user-friendly, intuitive, and... See more

Delivery service

Customers had positive experiences with delivery_service, noting that packages frequently arrive quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more

Rated 5 out of 5 stars

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful... See more



Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Association or Organization
  4. Gift Shop
  5. Hobby Store
  6. Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,736)

2,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful premium product

Beautiful premium product - so worth the price! The process for building the photobook was easy, enjoyable and very low-effort (due to great interface & a wide selection of pre-set layouts) compared to other photobook suppliers. The actual book is really beautiful (the upgrade to the cover is so worthwhile!), and I’ll definitely be purchasing again

14 July 2026
Rated 5 out of 5 stars

Great quality and beautiful product

The book was shipped pretty quickly and arrived on time. The quality of the book and the printed pictures was great! We are so happy with the finished result. The online Editor was super easy to use and everything came out just how we wanted!

11 July 2026
Rated 5 out of 5 stars

Fast, great customer service

Customer service reached out to me and caught that accidentally double ordered before I even started working on the book. Designing the album on the website was simple and pretty easy. The book arrived much faster than I was expecting and the quality is really excellent.

11 July 2026
Rated 1 out of 5 stars

Quality Issue

We were not satisfied with the quality of the prints. We noticed image bleeding and found the prints to be dull, despite our original photo quality being high. This is our third time printing our yearbook, and unfortunately, we are still unsatisfied.
Thanks

10 July 2026
MILK Books logo

Reply from MILK Books

Hi MK,

Thank you for your review.

We are sorry if the print result of your Photo Books didn’t meet your expectations.

As we haven't heard from you about this issue, one of our Customer Service team have emailed you to investigate as per our Satisfaction Promise - https://www.milkbooks.com/satisfaction-promise

Kind regards,
The MILK Books Team

Rated 5 out of 5 stars

Beautiful quality

I have used Milk books before and will continue to return.
They offer beautiful albums for special occasions.
Photographs print beautifully.
Lots of options for different budgets.

12 July 2026
Rated 5 out of 5 stars

Top-caliber Product worthy of the top shelf!

The product is a quality book that matches the finest books we have on the shelf. Not only was the craftsmanship top-caliber, but the timing of production and ease of assembly on the website made this a treasured keepsake. On top of all that, the care in packaging, including the protective box, the careful wrap, and the insert, really made this a special presentation item for family members.

12 July 2026
Rated 5 out of 5 stars

Fantastic Book

Fantastic Book, everything we wanted and more! High quality, reasonable shipping time, tracked shipping, and great website.

11 July 2026
Rated 5 out of 5 stars

Quality Wedding Memories to keep forever

I was so excited to receive my wedding album & holding it in my hands blew me away. The quality was unreal & the images absolutely popped. I highly recommend trusting your visual memories to MILK, most definitely worth the investment.

11 July 2026
Rated 5 out of 5 stars

Quality and Service Beyond Compare

I have done 4 photo books with Milk books, they have all been exceptional. The quality of paper is first rate, the gift box is beautiful. Beyond that the service has been extremely helpful. I needed a third book printed quickly because I was leaving for Romania and they sped up my order to accommodate my schedule. I highly recommend them for such personal service!

10 July 2026
Rated 4 out of 5 stars

Beautiful Result

We absolutely love our wedding magazine and will cherish it for years to come. The only wish for improvement would be that there are more template options for layouts that take up more of the space, we would have preferred to take up all the page and there’s too much white space.

10 July 2026
Rated 5 out of 5 stars

Loved the quality

Loved the results of the album I created for my family. Great quality for the price you pay. This is my 4th album with Milk and will definitely be coming back. Great way to showcase family photos.

3 July 2026
Rated 5 out of 5 stars

I was so surprised at how easy it was…

I was so surprised at how easy it was to create my wedding album. The process was seamless and their team was lovely to contact if I had any questions. The book turned out beyond perfect. I now have the most gorgeous coffee table album which everyone always picks up to look at. So so happy with my album!

3 July 2026
Rated 5 out of 5 stars

I truly love my milk book

I truly love my milk book! I was so excited creating my wedding memories in an album. The moment I finally received my book I was overly emotional and excited. It fulfilled everything I envisioned.

10 July 2026
Rated 5 out of 5 stars

Amazing quality

The quality of the picture book is amazing and designing. The book was super easy. Will definitely be ordering from them again.

10 July 2026

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