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Milk & Blush Reviews 

1,060
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 312 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair products, noting their softness, longevity, and natural blend with their own hair. Many people highlight the outstanding customer service, describing the team as responsive, helpful, and supportive in resolving inquiries and ensuring a smooth experience. However, some customers also noted concerns regarding product consistency. A few people experienced issues with the hair's quality after washing or found the extensions to be thin and sparse. Additionally, some reviewers mentioned difficulties with accurate color matching, occasionally receiving shades that differed from expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing the hair as amazing,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the hair extensions as excellent,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being helpful, kind, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Responsive customer service! Arrived close to promised date. Hair seems to be nice quality, although I haven't put them in yet & tested the longevity & durability. Only four stars because the c... See more

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,060)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful hair extensions

The whole process was effortless I asked for a colour match which I got quickly. I chose the extensions I wanted in the recommended colour and ordered. They arrived quickly and well packaged. They come with a hair sample so you can see what the match is like. Mine are perfect, lovely quality real hair, I have bought them initially for my wedding but will wear them beyond that. The whole experience was great.

27 April 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Shelley,

Thank you so much for your lovely words!

We’re so happy to hear the colour match process was smooth and that your extensions arrived quickly. It’s wonderful to know you’re happy with the quality and will be wearing them beyond your wedding, too. What a compliment! ✨

We can’t wait to help you again soon 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the most perfect colour match…

Honestly the most perfect colour match to my hair and quality is amazing. Really helped with my hair confidence.
Would 1000% recommend

27 April 2026
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Reply from Milk & Blush

Hey,

Thank you so much for your lovely words!

We’re delighted to hear the colour match was perfect and that your extensions have boosted your confidence. That's what we aim for.

Enjoy your new hair! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Your packaging and quality of the hair…

Your packaging and quality of the hair is absolutely amazing 😍 thank you so very much

27 April 2026
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Reply from Milk & Blush

Hey Salome,

Thank you so much for your lovely feedback!

We’re thrilled that you’re happy with the packaging and quality of the hair 😍 It means a lot to us!

Enjoy your new locks! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Great customer service

Great customer service! Jess was really efficient and helpful when I had a proble’ would highly recommend milk and blush

1 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Sam,

Thank you so much for your lovely feedback!

It's great to hear Jess was able to help you quickly and efficiently. We really appreciate your recommendation and support 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Milk and blush hair extensions are…

Milk and blush hair extensions are great quality! So impressed, the team were a great help and they helped me by giving me the perfect colour match for my highlighted hair!

27 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Chloe,

Thank you so much for your lovely words!

We’re so happy to hear you’re impressed with the quality of your extensions and that our team could help find the perfect match for your highlighted hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Milk + Blush get 5 stars all round

Milk + Blush get 5 stars all round! The level of service, professionalism, and attention to detail has been nothing short of amazing. A huge thank you to Ellie and the team for assisting with my return and sending me the correct shade after I had ordered the wrong colour. The hair is silky soft, amazing quality and is now the perfect colour match! I cannot wait to wear them on my wedding day.

16 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Melissa,

Thank you so much for your kind words!

We’re delighted we could help you find your perfect shade, and we’ll be sure to pass your feedback on to Ellie and the team. We feel honoured to be part of your wedding day preparations 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I’ve had loads of extensions in the…

I’ve had loads of extensions in the past and the colour match has always been way off . Took a chance with milk and blush after doing a lot of research and when they arrived in the post I was not let down at all. The colour match was spot on, the extensions them selves were amazing, super soft and super thick from top to bottom just what I wanted . I am over the moon with them and will definitely be buying again from these . Highly recommend milk and blush. Customer service also was 5 star . Thank you milk and blush ☺️

10 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Danielle,

Thanks so much for leaving us your feedback!

We’re so happy to hear the colour match was perfect and that you’re loving the quality and thickness of your extensions.

Thank you also for your kind words about our team. It really means a lot! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I am absolutely thrilled with these…

I am absolutely thrilled with these extensions. I ordered the Invisible Fill-Ins, 30g, in Sandy Ombre, and the quality is excellent. They are incredibly comfortable, easy to apply, and completely undetectable, even on very fine, with sparse areas.
What I love most is how versatile they are. I can wear them with my hair down, in a messy bun, or in a half-up style, and they still remain completely hidden. They blend beautifully and do not feel bulky at all.
I ordered two packs, and for very fine hair they are definitely enough. That said, now that I have seen how natural and comfortable they are, I already want to order two more for even more volume 😁.
I also want to mention that the customer service team was incredibly kind, professional, and understanding throughout the whole process.

Highly recommend.

24 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Anna,

Thanks so much for leaving us your lovely feedback!

It’s so great to hear your Invisible Fill-Ins are blending so seamlessly and giving you that natural volume you wanted. As this is one of our newer products, feedback like yours is invaluable to us.

Thank you also for your kind words about our team. It really means a lot! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Lovely and supportive team

Customer contact are lovely and helpful. Answered all my questions and followed by videos and pictures about shades which I questioned. Very happy with my experience so far

22 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Kala,

Thanks so much for leaving us a great review!

We’re super happy our team could help with your shade match and make everything feel easy for you. It's great to hear you’re loving your experience so far 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My delivery was delayed, and they refunded me the full delivery charges straight away and immediately started talking to the delivery company to resolve. They also were very quick to colour match. Couldn’t ask for better!

23 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Ellen,

Thanks so much for leaving us a great review!

We’re so glad our team could help quickly and get everything sorted for you 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Lovely product

Lovely product. The hair quality is great and the best brand I’ve ever used for extensions. The customer service team are quick to respond. The packaging is well thought about with the hair neatly packaged inside. Also includes a hair swatch to check colour matches before you break the seals. I won’t be using any other brand after discovering milk & blush!

1 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Ali,

Thank you so much for leaving us a lovely review!

We’re so happy you’re loving the quality and the little details we put into every order. It means the world to have you as part of the Milk & Blush community🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Great customer service

Great customer service! Parcel was returned and it was shipped back out with no issues. Ellie was a great help!

21 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Emma,

Thank you so much for leaving us your feedback!

It's great to hear Ellie provided you with speedy service. That's what we always strive for 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

The hair from Milk & Blush is simply…

The hair from Milk & Blush is simply amazing. Fast delivery, easy to use and fantastic quality. I wouldn't go anywhere else now.

22 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Julie,

Thank you so much for leaving us such a lovely review!

We’re so happy we could get your order to you in time, and we're also really glad to hear you’re loving the hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 1 out of 5 stars

I did not receive my order

11 April 2026
Unprompted review
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Reply from Milk & Blush

Hi Laura,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

I’ve used milk and blush twice and just…

I’ve used milk and blush twice and just come back to look at wefts and was reading comments and realised I’ve not left one. Amazing outstanding customer services made sure I received the next day after I had pressed standard delivery, no other company for anything has ever done that! The hair is gorgeous too xx

10 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Sarah,

Thank you so much for leaving us such a lovely review!

We’re so happy we could get your order to you in time and make sure everything arrived when you needed it! ✨

We’re also really glad you’re loving the hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I’ve bought loads from here and they…

I’ve bought loads from here and they have Such quick, helpful replies when I emailed🫶🏼 I put the wrong address and it was changed within the hour. Then a few hours later I decided the colour wasn’t appropriate and it was changed within 20 minutes! Really prompt lovely service from milk and blush aswell as great products🩷

16 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Caitlin,

Thank you so much for leaving us such a kind review!

We’re really happy we could get everything sorted for you so quickly. Mistakes and last-minute changes happen, so we’re always here to help make things easy and stress-free ✨

We can't wait to help with your next order! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the best customer service I’ve…

Honestly the best customer service I’ve received in years! First off I was colour matched PERFECTLY to one of their shades, the process was quick and easy and got a fast response. Secondly, I made an error with the shopping address, I left a voicemail and within 5 minutes I had a response from the team to confirm they’ve updated my shipping address for me. All the girls are so lovely and so quick to help you! The extensions are also amazing

16 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Lucy,

Thank you so much for leaving us such a kind review ✨

We're so happy to hear your colour match was perfect and that the process felt quick and easy for you!

We’re so happy you’re loving your extensions too 🤍

We can't wait to help with your next order!

- Milk & Blush

Rated 5 out of 5 stars

Thank you

Thank you, the customer service was amazing. Even though I opened package but colour was not suitable, they were kind enough to accept this and return for a refund.
Many thanks 😊

15 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Marie,

Thank you so much for leaving us a review✨

It's great to hear the team could help you with this, and you had a positive experience with us.

We can't wait to help with your next order 🤍

- Mill & Blush

Rated 1 out of 5 stars

the worst company did not arrive the…

the worst company did not arrive the package was lost and they did not solve anything they told me to contact the post office. I ordered the same thing and the quality is very bad the hair after a few washes it became like a 100 year old doll 👎🏻

15 April 2026
Unprompted review
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Reply from Milk & Blush

Hi Sylvia,

Thank you for your feedback and for providing some details.

Unfortunately, we couldn't find any correspondence linked to your email address.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Madison answered my questions very…

Madison answered my questions very professionally and gave me the advice I needed for my hair extension journey 🤍

13 April 2026
Unprompted review
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Reply from Milk & Blush

Hey Mona,

Thank you so much for your kind words✨

We’re so glad Madison could help you with choosing the best extensions for you. We'll be sure to pass your comments to her.

We can't wait to help with your next order 🤍

- Mill & Blush

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