Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more
Company replied
Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more
Company replied
Our experience and the service from the Miliboo, Rue Rivoli Paris was excellent. From the time we walked in till the time we received an office chair and 2 chairs in our home, the whole experience w... See more
Company replied
I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone... See more
Company replied
Written by the company
Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.
Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.
Découvrez nos nouveautés et promotions !
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Commande conforme à la description du produit. Montage simple. Livraison rapide.

Reply from Miliboo
156604
I paid for the bed over a month ago and still the package has not been delivered. I asked people working there for help but for 3 weeks they couldn't make the package delivered!!! There is no contact with the manager!!! I asked few times. I don't recommend any cooperation.

Reply from Miliboo
One box of refurbished items was missing screws, takes weeks and weeks for them to even respond to the message asking for more.

Reply from Miliboo
Good product, as expected. Unfortunately, milliboo uses Styrofoam in the packaging, which is not very eco-friendly.
The delivery people were grumpy and not very helpful, but did end up bringing the packages to the door and gave me time to check through them, though they stood by sulkily.

Reply from Miliboo

Reply from Miliboo
The store was nice and welcoming as well as the sales people.
Delivery was on time and we like the sofa very much.

Reply from Miliboo

Reply from Miliboo
I ordered two pieces of furniture and in the two parcels there were missing screws.
For one of the two parcels I've managed to solve the issue but for the second piece I have no solution after 5 working days after opening the service request and numerous phone calls and two visits to a hardware stores. On the home site its announced that a solution should be provided in 3-5 days..
I will be moving in a few days with a kitchen island in 100 pieces in my living room.
I'm extremely disappointed and have asked that they come and pick the stuff up and rembourse me since I cant move with this in my living room.
Plus last Friday I took a vacation day in order to assemble these two items but the day was just wasted.
Im still waiting for a call with a solution. To be followed!
I would expect this from Ikea but not Miliboo, you have just lost a customer.
Update- 6 working days after I opened the request. My SAV is still under treatment, the site says 3-5 days and its really not my problem that Miliboo is not properly staffed, they have no issues to take your money but they are not so keen to solve your problem or even call you back to say that there's no solution. I just wonder what I should do in order to get in touch with a manager?
I've paid over 400 € for a useless furniture!

Reply from Miliboo
Not the colours shown on the photos. Looks very cheap and tacky with the ugly pattern compared to the images they advertise.

Reply from Miliboo
rien a redire service impeccable, marchandise conforme à la description

Reply from Miliboo
Chaise de bureau facile à monter et surtout confortable
Belles finitions.
Merci

Reply from Miliboo
Servizio di consegna miserabile: Ho ordinato e pagato la merce il 2 maggio 2024 e sarà consegnata a fine novembre 2024!
Service misérable : J'ai commandé et payé la marchandise le 2 mai 2024, elle ne sera livrée qu'en novembre 2024 !
Miserable service: I ordered and paid for the goods on 2 May and they will not be delivered until November 2024!

Reply from Miliboo

Reply from Miliboo
I purchased a bed online almost 1,5 months ago. It was only partially delivered after weeks of painfully negotiating a delivery date with their transport company in Belgium. I’m still waiting on the delivery of the missing piece. They don’t reply to my emails and the delivery company they use (Heppner) doesn’t pick up the phone. I am moving in a week and I’m still without a bed..

Reply from Miliboo

Reply from Miliboo
The items are of good quality and look exactly the way they appeared on the website; in addition, items were delivered in good condition and well-packaged.

Reply from Miliboo
Excellente chaise club…originale que je recommande à tous.

Reply from Miliboo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.