Rude, aggressive attitude. I've been paying off my debt with Octopus energy every month. But these hyenas have been constantly threatening me throughout the period requesting that I pay them. Rude... See more
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Absolute con merchants - tried to force me to pay a fictitious debt. Then they started phoning business associates and discussed the situation - thereby breaking GDPR. Don't bother trying to t... See more
These collections agencies are a complete parasite on innocent members of public. I had them chasing after me for an account that "has been stopped" in his own words. Telephone operator was smarmy and... See more
outstanding invoice purchased off bt for £40.00 which we do not owe , have emailed have sent proof have emailed BT now i have decided to make a counter claim , may cost a little but i will make su... See more
2.6
Poor
42 reviews
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My experience with MiL Collections
MiL Collections pursued my company in court for a utility bill, even though we never occupied the property or had a contract with the supplier. I had explained this and provided documents years earlier, yet they still took the case to a hearing in August 2025. The judge noted they had no evidence to support their claim and gave them 90 days to produce some, otherwise the case will be dismissed. This caused unnecessary stress and cost. My advice: keep everything in writing, and don’t be intimidated.
28 August 2025
Reply from Milcollections
IMPORTANT NOTICE:
MIL Collections Ltd [MIL] has no record that the publisher of this review is a client of MIL.
The nature of the review suggests that the comments are written by a 3rd party and not a genuine client which is against the terms of use of the Trustpilot platform.
The High Court case between BW Legal Services vs Trustpilot (KB-2021-000573) His Honour Judge Lewis ruled on 12th June 2024 (66.) Quote: “Of course, it needs to be remembered that most of these reviews are likely to have been posted by the people against whom the claimant has sought to recover money. These third parties are not clients or customers of the claimant. It seems extremely unlikely that any of them will have sought out the claimant or wanted to be the recipient of the claimant’s debt recovery services.”
The comments therefore appear to have been mistakenly provided by a 3rd party and may even be referencing; our clients services, client procedures and client experiences - which is also against Trustpilot's terms of use.
We would recommend that the review is removed, and contact details provided by MIL or available on our website are used to contact MIL if a dispute or query remains outstanding on an active account.
MIL has been granted permission by the Financial Conduct Authority to offer the services of debt recovery and will not indulge in what would be a breach of purpose under the General Data Provision Regulations by engaging publicly with the author of this review or other 3rd parties for whom we have been instructed to recover money from.
MIL has not given Trustpilot permission to facilitate review’s nor has MIL illegally solicited 3rd parties to publicly post comments about their experience.
MIL Collections Ltd had an issue with the accuracy of the information !!
I received an email claiming to collect an outstanding balance on behalf of Shell Energy. However, I have never been a customer of Shell Energy.
The email included specific details about billing and payment, which raises concerns about how my data was obtained. I believe this to be a fraud attempt and possible data breach.
I have taken steps to block the sender and report this incident here. I urge others to do the same and not respond or send any payments.
27 May 2023
Unprompted review
Reply from Milcollections
IMPORTANT NOTICE:
MIL Collections Ltd [MIL] has no record that the publisher of this review is a client of MIL.
The nature of the review suggests that the comments are written by a 3rd party and not a genuine client which is against the terms of use of the Trustpilot platform.
The High Court case between BW Legal Services vs Trustpilot (KB-2021-000573) His Honour Judge Lewis ruled on 12th June 2024 (66.) Quote: “Of course, it needs to be remembered that most of these reviews are likely to have been posted by the people against whom the claimant has sought to recover money. These third parties are not clients or customers of the claimant. It seems extremely unlikely that any of them will have sought out the claimant or wanted to be the recipient of the claimant’s debt recovery services.”
The comments therefore appear to have been mistakenly provided by a 3rd party and may even be referencing; our clients services, client procedures and client experiences - which is also against Trustpilot's terms of use.
We would recommend that the review is removed, and contact details provided by MIL or available on our website are used to contact MIL if a dispute or query remains outstanding on an active account.
MIL has been granted permission by the Financial Conduct Authority to offer the services of debt recovery and will not indulge in what would be a breach of purpose under the General Data Provision Regulations by engaging publicly with the author of this review or other 3rd parties for whom we have been instructed to recover money from.
MIL has not given Trustpilot permission to facilitate review’s nor has MIL illegally solicited 3rd parties to publicly post comments about their experience.
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