Milberg London LLP Reviews 

1,395
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A big thank you to Milberg they did call many times before im sure it was about 4 years ago. She said if you don’t claim money goes back to a circulation. So I made a note of it than I called you have... See more

Company replied

Rated 5 out of 5 stars

Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more

Company replied

Rated 5 out of 5 stars

My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an ema... See more

Company replied

Rated 5 out of 5 stars

Didn’t have to do anything apart from answer some questions over the phone & just when I was thinking I have not heard from Milberg I see the money deposited in my account . Couldn’t have timed it bet... See more

Company replied

Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services

About Milberg London LLP

Written by the company

Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.

We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.

We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.

Milberg logo


Mercedes Pay Up
Vauxhall Pay Up
JLR You Owe Us
PlayStation You Owe Us

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,395)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Was excellent especially in dealing with the case

Excellent in detail and information contained within this case

27 November 2024
Unprompted review
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Reply from Milberg London LLP

Dear Nortey
Thank you for the review! As some of our cases are currently the largest claims passing through the legal system, we find our updates are the best way to ensure our clients are fully informed and up to date on the progress of their claims.
Milberg

Rated 5 out of 5 stars

Emissions claim.

Although the process was rather protracted,the outcome was quite good.
Unable to give dates as it was over a couple of years!!

27 November 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Ken
We are delighted that you are happy with the outcome. We know Litigation can be quite a long process.
Milberg

Rated 1 out of 5 stars

What's Going On

Hi Milberg
I filled out all necessary paperwork etc given all information that was asked for and I'm still waiting for my compensation. I'm reading people have had their compensation and received monthly updates, I don't get monthly updates only emails every so often. Not looking good I've got major doubts about this

8 November 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Vanessa

To confirm, your claim is part of a wider group litigation process. This means that when one claim is settled or concluded within this specific emissions claim, all will be settled or concluded at the same time.

For the avoidance of doubt, the only emissions claim that has reached a settlement or concluded at this stage is the VW emissions claim. Your claim is not associated with this claim and the Group Litigation claim that you are associated with is still ongoing. This is because there are different Defendants for each claim, and each is at different stages of the court and litigation process.

A member of our team will email you shortly using the email address that we have on file for you with the previous case update for your claim and the progress that has been made. If you do not receive an email from our team today, it may be that it is no longer your current email address. If necessary, please contact our team to update this.

It is unfortunately the intrinsic nature of litigation, especially for the group litigation that you are associated with which involves 100s of thousands of claimants, that there is a lengthy process. Our legal team is doing all that we can to progress your claim and is taking on all legal work on your behalf, regardless of the duration of the claim. If you have not received any monthly updates, please do check your junk or spam folders too.

Please also feel free to contact clientcare@milberg.co.uk with your File Number should you have any queries or call us directly on 020 3824 6541.

Kind regards

Milberg

Rated 1 out of 5 stars

I'm not sure how everyone is getting…

I'm not sure how everyone is getting their money so fast as I've had a claim which has been going on for the last 5 years and still with no outcome.

31 October 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Asma

We hope you are well.

Please contact our client care team at clientcare@milberg.co.uk with your file number and we would be happy to provide a specific update on your claim.

It is unfortunately the intrinsic nature of litigation, especially on such a large scale as this with 100s of thousands of claimants collectively amongst the emissions proceedings, that it is a lengthy process. Our legal team is doing all that we can to progress your claim and are taking on all legal work on your behalf, regardless of the duration of the claim. Please see our monthly case updates that are sent to keep you and our other clients informed of the progress and timelines.

Kind regards

Milberg London LLP

Rated 4 out of 5 stars

Keeps you updated

Hi we are with Milberg regarding our Mercedes my husband has dementia so I am hoping that it can all be dealt with so he can have a nice holiday at the end of it as it seems to be taking a long time we had a email today with has mentioned Autumn 2025 wooo
The company is very good at keeping you updated but I just wish it would come to the end so he can enjoy the results
Mrs Cox

2 October 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Mandie

We are sorry to hear about your husband's condition.

Thank you for taking the time to leave a review! As some of our cases are currently the largest claims passing through the legal system, we find our updates are the best way to ensure our clients are fully informed and up to date on the progress of their claims.

Unfortunately the litigation process can be slow-moving, not least because the Mercedes claim specifically is the largest group action working its way through the Court system at the moment. We estimate that claims take 3 to 5 years. No claimants in the Group Litigation Order have received compensation yet as the central case against Mercedes-Benz is on-going. Please be assured that we are making progress and believe we will get there in the end!

Kind regards
Milberg

Rated 5 out of 5 stars

Milberg London LLP has kept me well…

Milberg London LLP has kept me well informed and updated regarding every step they are taking or have taken regarding my claim

23 July 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Will
Thank you for taking the time to leave a positive review. We are glad to hear that you are pleased with your experience of our services. We believe it is crucial to provide frequent updates to our clients.
Milberg

Rated 1 out of 5 stars

This ‘claim’ has been going on for…

This ‘claim’ has been going on for about 2 years now and there never seems to be an end in sight.

23 July 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi – thank you for getting in touch with us.

Yes, unfortunately the litigation process can be slow-moving. Many of our claims are landmark cases with many thousands of clients making claims against the Defendants who operate on a global level. Due to the structure of group litigation in England and Wales, we anticipate that our key cases will last at least a handful of years. We will take on all legal work on your behalf throughout the claim, regardless of duration. Please be assured that we are making progress and believe we will get there in the end. Do stick with us! We will continue to update you in our periodic emails on the progress of your claim!

Please feel free to contact our dedicated Client Care team with any specific queries at clientcare@milberg.co.uk, using your file number as a reference.

Best wishes
Milberg

Rated 5 out of 5 stars

Brilliant!

Emails from 'Milberg' are well written and clear in their meaning. If I have a query, there is a number to ring. The phone is always answered promptly by a person, who is couteous and able to answer my query straight away, without having to 'put me on hold' or pass my call to another person/department. I could not wish for better service. Thank You!

15 July 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi there - We appreciate that you have taken the time to give a review of our services. We take pride in endeavouring to provide a quality service throughout our clients' engagement with us. We are glad that you have had a positive experience with us!
Milberg

Rated 5 out of 5 stars

Excellent experience

Excellent experience

30 December 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Amy
Thank you for taking the time to leave a review. We are glad that you had a positive experience with our services.
Milberg

Rated 1 out of 5 stars

Very strange situation with this firm.

I was contacted by this firm as I own a Range Rover. I gave them the information they require, including i.d which I later worried about in case it was a scam. I heard nothing for a few months and then today received an email saying they will no longer be acting for me due to their inability to prove I purchased the vehicle in this country. This is incorrect and easily checked as it was purchased from new from Harwoods in Basingstoke.. I have emailed them but more concerned than ever because of their strange conclusion. I will update

21 May 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Beverley,

We are sorry to hear that you have had a poor experience. We would like to review this and provide an accurate response.

Please email our dedicated Client Care team at clientcare@milberg.co.uk with your file number so that we can see exactly what happened and assist you.

Kind regards
Milberg

Rated 3 out of 5 stars

I Did not receive nothing from…

I Did not receive nothing from PlayStation i need 500 dollars i am from Puerto Rico

14 May 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Luis
Please note that this claim is on behalf of UK customers only. If you were not a resident of the UK at any point between 19 August 2016 and 19 August 2022 when you made PlayStation purchases, unfortunately, you would not be eligible to be part of this claim.
Kind regards
Milberg

Rated 2 out of 5 stars

I received a email to say I was…

I received a email to say I was successful with my claim but they wanted my passwords for my Internet banking etc .I had a word with my bank and they said that I must NOT give these details .And request a cheque millberg said it wasn't a problem but still have received anything 2 months have now passed ?

23 February 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Richard

Thank you for contacting us. We apologise for the delay in receiving your compensation. A member of our team will be in contact with you shortly to navigate the next steps.

Please forward any suspicious correspondence to our dedicated team at clientcare@milberg.co.uk so that we can look into this further.

Kind regards

Milberg

Rated 1 out of 5 stars

Not been paid

Not been paid. No advice or communication
. Claim has been closed. Very confused.

24 April 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Andrew

Thank you for the review. A member of the team will be in touch with you shortly to discuss your claim.

Have you checked your junk/spam folders? We will have sent you a number of emails regarding the outcome of your claim. If not, it’s possible we do not have your current email address. We’re sorry to hear you had a bad experience with us. How we communicate with clients is something we are always seeking to improve.

Milberg

Rated 1 out of 5 stars

Hi there I've not heard anything back…

Hi there I've not heard anything back it's the second time I've filled the form in now. First time probably two months ago and still waiting to hear anything back. Hopefully they will.

19 April 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Mr Bird
Please email our dedicated Client Care team at clientcare@milberg.co.uk with your file number for further assistance. Further information will be required to identify your claim and provide an update on the progress of your claim. Please also double check your junk/spam folders for our periodic case update emails.
Milberg

Rated 5 out of 5 stars

VERY PLEASANT SUPRISE

My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an email thanking company immediately...but glad to do so again officially.

6 April 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Violet,
Thank you for taking the time to leave a positive review. We are pleased to hear that you and your husband have had a pleasant experience with our services and that you are delighted with the outcome.
Milberg

Rated 5 out of 5 stars

Very professional & I was very…

Very professional & I was very impresssed by their service.

17 May 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Steven
Thank you for the positive review. We are glad to hear that you have been impressed with our professional services.
Milberg

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