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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful design, high quality, and luxurious feel. Many people found the clothing to be well-made, with excellent stitching and attention to detail, often exceeding expectations and making their children feel like princesses. The customer service is also frequently commended for being warm, friendly, helpful, and responsive, with many appreciating the personalized support. However, some customers experienced issues with their orders, including receiving damaged items or products that did not match the website's description. There were also instances of delayed delivery, missing orders, and a lack of communication regarding tracking information, leading to frustration and concerns about customer service responsiveness in these specific cases.

What people talk about most

Product

Users describe positive interactions with product, highlighting the stunning quality, beautiful designs, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the exceptional quality of the... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the amazing communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved this Mikandme dress for my little one’s first birthday! The quality is amazing – soft, comfortable, and gentle on her skin. The design is gorgeous and looked even better in person tha... See more

Rated 5 out of 5 stars

A huge thank you to Mik & Me for helping make our wedding day even more special. My niece looked absolutely gorgeous as our flower girl—her outfit was just perfect! The quality, style, and attention t... See more

Rated 5 out of 5 stars

I ordered this gown for my daughter, and it exceeded all my expectations😮💕. The fabric feels luxurious and has just the right amount of flow when she moves💕. The stitching is flawless—no loose t... See more

Rated 5 out of 5 stars

I ordered two Sophia Mikado Flower Girl Dresses – Knee Length (Made to Order) from Mik & Me, and I couldn’t be more impressed. After submitting the girls’ measurements, the dresses arrived as a perfec... See more


Company details

  1. Children's Clothing Store

Written by the company

We're a woman owned business dedicated to crafting beautiful children's garments and more importantly, building brighter futures. We partner with talented female dressmakers around the world, providing them with fair wages, safe working conditions, and the opportunity to use their incredible skills to support themselves and their families. Every piece you own from us tells a story of empowerment, global connection, and the artistry of women. So much love Ozge 🩷


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dresses

Absolutely in love with this white dress! I purchased it for a photoshoot and it exceeded all my expectations. The design is so beautiful and delicate.it photographs like a dream and gives such an elegant, timeless look.
The quality is honestly amazing. The fabric feels premium, the stitching is well done, and every detail is just perfect. It fits beautifully and holds its shape so well on camera.
If you’re considering it, don’t hesitate.this dress is 100% worth it. I’ll definitely be purchasing again!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I had my eye on Mik & Me Bella dress…

I had my eye on Mik & Me Bella dress for my daughter since she was born and got it for her Fairy first birthday. The quality of material to execution was 10/10. It was so easy on her delicate skin and fitted beautifully. The color match was perfect and she looked like an absolute doll in it. I would totally recommend Mik & Me for beautifully made children’s dresses.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous dresses

The dresses that I ordered from Mik&Me for my daughter are absolutely gorgeous. Beautiful design, high quality and attention to details make this dresses turn heads. Thank you for making our daughters feel like princesses when wearing your dresses❤️

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Flower Girl Dresses

Our girls looked absolutely stunning in their flower girl dresses for their aunty’s wedding 🤍 they wore them all day long and danced the night away! Thank you so much!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

1 Star

1 Star: Missing item and zero resolution – extremely disappointed
I am writing this review to warn others and hopefully get a response from Mik & Me management, as my private emails regarding Order #14911 have not resulted in a solution.

I ordered the Rosabelle Gown Cream (Size 12) back on February 26th for my granddaughter’s Holy Communion. While the rest of the order arrived on April 19th, this specific gown was missing. Despite lodging a formal complaint on April 25th, the item is still nowhere to be found.

The timeline of their "assistance" so far:

April 25: Complaint lodged. I confirmed the package only contained one of the two dresses ordered.

May 1: Provided with a new tracking number (JJD0002210782659990), which has remained on "Pending" for days.

May 3: Still no dress, no update, and no urgency from the team.

This dress is for a major milestone event, and the lack of communication and resolution is causing significant distress. I have requested that this be escalated to a manager, but I am still waiting for a professional response.

To Mik & Me: If this dress is not delivered via premium shipping by the end of the day on Monday, May 4th, I will be forced to cancel the entire order and pursue a full refund.

I expected much better service for such a special purchase.

Date of experience: May 03, 2026

3 May 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Honestly Monika this is extremely disappointing to see.

We have been speaking to you on every avenue, you just spoke to our dressmaker 2 days ago and she assured you just like we assured you regarding your first dress which has now arrived that this parcel will also arrive.

This situation has also caused us a significant amount of distress to be honest with you.

Just to clarify :

You purchased one dress with a sewing time of 5 weeks (not including shipping or processing times)

The second dress you purchased had a sewing time of 7 weeks (not including shipping or processing times)

My dressmaker worked day and night ensuring these timelines were not only met but ensured they were completed earlier.

We honestly hope you can delete this defamatory review as it's absolutely not ok to put down a small business which has very open and honest timelines and time-frames displayed over many different pages on our website.

My dressmaker was extremely reassuring, as you can see your first dress arrived with no issues and the same will occur with your second dress.

Delays that occur during transit or customs is not our fault however we have been checking in constantly and chasing up your package and to be honest this review is truly upsetting.

We promised to speak again by Monday (when we return to work) however you have not even waited to speak to us again and have left a 1 star review.

Yes the customer is our number 1 priority however we also won't allow our hardworking teams reputation to be put down like this.

Rated 5 out of 5 stars

Beautiful dress from Mik & Me

I bought this beautiful dress from Mik & Me for my daughter’s birthday, and I couldn’t be happier with it. The design is absolutely stunning — a soft blush pink with delicate floral appliqué and subtle sparkle throughout, giving it a truly princess-like feel. The attention to detail is incredible, from the layered tulle to the elegant off-shoulder style.

What impressed me most was the quality. The fabric felt soft and well-made, not scratchy or stiff like many heavily embellished dresses can be. My daughter, Elyza, has eczema, so we’re usually very careful with clothing, especially anything with embroidery or embellishments. However, she wore this dress comfortably all day without any irritation, which is rare for us.

It fit beautifully, photographed like a dream, and made her birthday extra special. I would highly recommend this dress to anyone looking for something both high-quality and gentle on sensitive skin.

16 November 2025
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hey Az!!

Your daughter looked so so beautiful in her Aria Fairytale dress she looked like a princess! 🩷🩷

Thank you so much for your order and your trust! I'm honestly so happy to read this review it means so much to our entire team and we can't wait to see your little one in more of her Mik & Me dresses in the future 🫶🏻🥰

Rated 1 out of 5 stars

I ordered a dress February 10th

I ordered a dress February 10th, i needed the dress for first communion on April 11th. The dress arrived on April 28th. I email the company to check on the status of dress and no reply. Now it only gives me the option to return for store credit which I will not need.

29 April 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hi Maricruz!

I can see you ordered one of our handmade dresses and these styles are not in stock and we need time to make them prior to shipment.

We have reached out to you regarding your order could you please get back to us 🩷

Rated 5 out of 5 stars

I cannot say enough about how amazing…

I cannot say enough about how amazing the customer service and the product was. The compliments my daughter received on her dress was endless. Everything from the packaging to the quality of the dress was next level incredible. I gave out the Mik and Me IG account to at least 20 different people who asked me where I got the dress from. I would order from here again and again.

25 April 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hey Amanda!

Your daughter looked absolutely BEAUTIFUL in our Rosabelle dress!! Truly a princess 🩷🩷

We have received so many inquiries since our post on instagram sharing the beautiful photos 🥰

Thank you so much once again for your trust and kind words! We appreciate it so much! Xx

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! I ordered a dress not reading the description of the “made to order” dress and was in a time crunch. The customer service was amazing and was completely understanding and worked with me to get it to me as soon as possible. The team is so kind and I cannot express how grateful I am for them! Receiving my daughter’s dress left me in awe! The material is amazing and it is perfect! I will be ordering from them for every occasion.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I am blown away this morning

I am blown away this morning
We had the best delivery ❤️
Our dress arrived earlier than expected, and wow the dress is absolutely perfect, stunning!
My little girl tried it on and her words were "wow I look like a princess"
Everything about it is perfect
True to size
And the quality is something else, the quality is better than the shops
Also the communication with mik&me was amazing

I can't wait until the day I get married for her to wear it. I can't wait to post photos with her in it 😍

Thank you mik&me 🥰

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience

Had a great experience, very helpful when I needed to exchange a dress , very prompt , Also the dresses I purchased the Ella were absolutely beautiful was very happy

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two flower girl dresses last…

I ordered two flower girl dresses last year, and I couldn't be happier with my experience! The dresses were absolutely beautiful, and I received so many compliments on them! 🥰 The communication with the admin was fantastic; they were so friendly and helpful throughout the process. I had to exchange one dress because it was a bit too big, and the whole process was seamless and easy. Seriously, the best little flower girl designs ever! Highly recommend!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered a dress on 10th of January, today is 9th March and I still have no dress, no follow up, no tracking details.
They took our £255 for a dress we’ve never received.
I tried reaching out to the company a few times which went ignored until I left a message in the comments on instagram - then they replied saying they would be sending out the dress that day…still nothing.
I ordered this dress for my daughter as she will be a flower girl at my wedding. As soon as this order was made, I messaged them to let them know when I would be leaving the country for my wedding and they replied straight away reassuring me I would have it in time, then the communication stopped.
Please check and double check who you are buying things from.

9 March 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hi Miranda

Your defamatory statement about us being scammers is not acceptable and we will definitely be using this review and your details to take legal action. Firstly I have looked up your details and you ordered our Rosabelle dress which clearly states it takes approximately 7 weeks to complete. This timeframe does not include shipping times.

You selected the FREE shipping option which
to wembley in UK can take 2 weeks to arrive.

Sophie emailed you on March 1 at 9:09pm Australian time and we have not received a reply from you as of yet.

It's extremely disappointing seeing this email especially as we have been working endless hours and weeks to complete your dress.

Rated 5 out of 5 stars

I ordered a beautiful white flower girl…

I ordered a beautiful white flower girl dress for my daughter for our wedding, when it arrived it was more beautiful than I expected, I ordered a size 3 and it fit her perfectly the quality was absolutely amazing and everyone commented on how beautiful she looked on the day, would highly recommend these dresses, they are so worth it 💕

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect quality and perfect customer service

Amazing pieces, and incredible customer service. I had a slight issue with my order and sizing. I’ve never received service as good as Mik and Me from any other brand! So helpful, they went above and beyond to make sure I had the right dress in such a short time. I will always make sure to order my daughters special outfits from them! - yasmyn

8 February 2026
Unprompted review
Rated 5 out of 5 stars

It is my second time ordering dresses…

It is my second time ordering dresses from this brand for my daughter. I have the best experience ever . The dresses itself look stunning 🤩 and well made. The customer service is the best. They put their time and effort into the dresses to make it perfect. Thank you!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Best kids dresses

I purchased 2 dresses and I am so in love with the dresses. They are dreamy, magical and just the best. Hands down one of the best dresses and awesome customer service. It was an urgent request and my dresses sent over 1 week prior to the deadline. My first time ordering and they made it memorable. Awesome work guys ❤️everything from customer service to the quality of dresses is top notch 😊 I am extremely happy. Thank you so much ☺️

8 January 2026
Unprompted review

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