I had to return an item due to a fault and the process took longer than expected. Initially I was given a hard time and the issue wasn’t recognised straight away. After escalation, the supplier ver... See more
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New Zealand's most popular online store! We have hundreds of thousands of products in-stock, including: Games, Books, DVDs, Toys and more. We offer overnight and same day delivery on in-stock products.
New Zealand
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Kogan destroyed this great shop.
I've been a customer of Mighty Ape since the beginning. I was with them as GP Store. They had great range, great customer service. They went out of their way to get great preorder bonuses for video games.
Then Kogan bought them and turned them into a dropship store for cheap garbage. Thanks, Kogan. Won't buy again.
Worst shopping experience. Brought an expensive toy for my son's birthday and it says delivered but ive been home all day and no courier has come. It is impossible to talk to anyone from mighty ape. Only options to get hold of them are slow. This shouldn't be happening when spending decent money on things. Don't recommend this store, especially if your wanting something quick as there is no guarantee it will even show!
Easy to navigate and purchase online. Arrived close to the proposed delivery time and in good condition.
Prompt and efficient service, delivered the next day received in great condition, well packaged. Thanks.
Super easy to order migration from PS4 version of this game to ps5 version was easy game is next level. Will be using mighty ape again in the future. Fast delivery. Packaged well easy payment process
Ordered $1300 worth of racing sim gear from mighty ape , 3 items in total choose the express shipping option for an extra $99 which might I add was an option on every individual item we ordered.received the gear shifter in first two days which was the smallest of the items in box roughly the size of a tissue box.when inquiring about the last two items a week later we were told they were not being shipped via express shipping as they were too large and we wouldn't receive a refund as the first item we received (the smallest one) was sent via express shipping. Essentially we paid $99 for two day shipping on a tissue box size item and are receiving the standard free shipping that comes with every purchase for the last two and most expensive items, what an absolute scam. WARNING DONT TRUST THE $99 EXPRESS SHIPPING, mighty ape will not honor it or refund it! Ivy was the name or the person I spoke too from mighty ape not at all helpful or accommodating and was quite rude!.
Mighty Ape Marketplace is a total crap service ... I've be trying the explain the someone at Carla Home why I can't take photos of an internal lock mechanism.
I've been buying from Might Ape for years ... But these guys are total moneys !!!
Guess they just want us to get annoyed and give up ... I've got $100 paper weight :-)
Beware !!!
The poducts were beautiful according to the picture was advertised and delivered fast not to wait too long. Good price and the delivery is reliable no problems.
Mighty Ape is head and shoulders above any of the online companies around. Really easy to order, fast delivery and the quality of the products are the best.
It’s so easy to book online. All items are expertly packaged and you nearly always receive your item the next day along with regular updates on delivery. Fabulous company to deal with. I love shopping at Mighty Ape.
Be careful ordering from resellers through mighty ape- it’s no care and no responsibility. Each order has not arrived, no communication, and when I chat to mighty ape they say it’s not our product, it’s the reseller and we will ask them to contact you. It could take up to 3days. They also will not give you their contact details. Or you can call Nz post and chase it yourself. No care, absolutely no responsibility so assume returns will be a nightmare. So weeks after the order, all I can do is wait and hope to hear from the supplier.
We just received our package from couriers. We purchased a replacement head from Mighty Ape for our Philips shaver as the last one we ordered from a competitor was completely the wrong fit & shape, Evan though it mentioned it was the correct part. Mighty Ape kept us up with notifications for delivery & the part arrived a couple of weeks later as it was ordered from another country. Our shaver was worth $500 so to have found a head for it that actually works is fantastic. Mighty Ape kept us informed with tracking & answered any questions we had very quickly. We decided to go with Mighty Ape because of their trusted reviews & also because the part we needed was a good price compared to some. This is the second time we have ordered from this company & we are very comfortable to order again from them. Thanks Mighty Ape for the legit shaver head it works very well, another 10 years use we should have with our expensive shaver for less than $30.00. Honest company that look after your needs. 5 stars overall.
I can easily find the items while shopping online and my recent big item was delivered the next day! i love this website ❤️
Communication, packaging and delivery were all excellent. Product was well priced and exceeded expectations.
The website is well laid out and easy to follow.
The checkout facility is easy to follow and use.
All in all ,an excellent shopping experience.
Super fast turnaround from ordering to delivery, thanks team
This company is fantastic to deal with—everything is straightforward and hassle-free. Their packaging is excellent, deliveries are fast, and their website makes shopping incredibly easy. A completely smooth experience from start to finish!
Misplaced our Polk sound bar remote… found one on mighty ape website exactly what I wanted… Reasonably priced… very reasonably priced… excellent all round Service
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