McCarthy Insurance Group Reviews 

370
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, exceptionally patient, and thoroughly knowledgeable when explaining complex policy details and insurance options to everyone. People deeply appreciate the prompt and efficient service, noting that all enquiries and policy renewals are handled smoothly without experiencing any unnecessary stress or confusion. Reviewers also heavily highlight competitive pricing, mentioning that the business consistently helps them find affordable packages and save money on their yearly premiums. Consumers truly value the wonderful personal touch and long-standing reliability provided by the dedicated team over many years of continuous business relationship.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional helpfulness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficient, courteous, and... See more

Customer service

Customers had positive experiences with customer_service, highlighting thorough answers and professional... See more

Response time

Consumers appreciate the fast and efficient response times from the support team. Reviewers highlight that... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer... See more

Rated 5 out of 5 stars

Remarkably good service. Talking to Cian just now and had to do another review here afterwards.  We’ve got three cars and our house with these guys because they are really competitive on price,rea... See more

Rated 5 out of 5 stars

Just used yourselves for my daughter and my car. My husband has been using for a while now and we regret not doing this sooner. They are excellent and biggest bonus was they came up cheaper than all o... See more

Rated 5 out of 5 stars

I am using the McCarthy Insurance Group as my broker for many many years now, and while I have done my research on the car insurance market independently, I always refer back to their renewal offer, a... See more


Company details

  1. Insurance Broker

Written by the company

An Irish Insurance Broker You Can Put Your Trust In. Established in 1952, McCarthy Insurance Group is now one of the largest insurance brokers in Ireland. We represent over 100 Insurers and Managing General Insurance Agents throughout Europe and are proud to be a trusted partner and advisor for our clients’ insurance and assurance needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(370)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with McCarthy Insurers first.

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer for years so decided to " shop around" felt quite overwhelmed with all information out there. Decided to ring a broker and was I impressed with Alans knowledge , really explained in understandable terms for me. Went through each Health Insurance Company thoroughly. I decided to go through all information received comparing Health Insurers , rang Alan back a few more times with questions, he was v helpful and v professional. Thank you Alan.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Friendly, efficient and very helpful. Alan was more than happy to call and always sent a follow up email. He made the process very straight forward and clear and has a lovely manner.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Alan was very helpful and explained…

Alan was very helpful and explained everything clearly, I have gotten quotes in the past from health insurance companies and have come off the phone very confused, this was not the case here

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

I found the company to be easily accessible, efficient & helpful. Alan Cleary simplified the minefield that is Health Insurance & explained everything in a straightforward manner. I would also feel quite comfortable liaising with him in the future regarding claims or cover, nothing was too much trouble for him. All in all a great and seamless experience

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Epitome of Customer Service

I do not usually leave reviews but on this occasion it is warranted.
Engaged with a few companies prior to contacting McCarthy Group and had no expectations in this case.
Initial discussions were with staff member Alan, where our requirements were highlighted.
He genuinely exceeded all expectations on his call back, fully customer centric and focused on our request; presented a range of products that aligned with our request. He provided an above par customer service and importantly we were not made to feel like a monetary statistic for the company.
Think a few companies out there could learn a thing (or two) on customer service from McCarthy group.
Credit where credit due Alan - keep up the good work!!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Practical insurance advice

Alan was really informative and gave great practical advice when it came to taking out a health insurance policy. Would definitely recommend!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Skibbereen Office

Top-class customer service in the Skibbereen office. Everyone I dealt with was friendly, knowledgeable, and a pleasure to deal with. It’s great dealing with people who genuinely care, rarely found nowadays. Will be recommending to family and friends

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Review of Group

Our family have been dealing with McCarthy Insurance Group for 70 years and wouldn't go beyond for customer service and outstanding staff. Breda Rumley is fantastic at her job
[The Walsh family, Ballytrasna]

12 December 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST INSURANCE FOR US

Friendly reliable and fast efficient service, long term experience with this company, trustworthy and easy to communicate with when required, They find the best deals at affordable prices, Thank you, Hannah Collins

4 December 2025
Unprompted review
Rated 5 out of 5 stars

You cant do better

You cant do better. Norma was very patient and answered all my questions. Its was a pleasure getting our insurance through them. Something not usually said about others.

3 November 2025
Unprompted review

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