Michael Poole Estate & Lettings Agents Reviews 214

Oliver (A.) was clear, efficient, honest and always genuinely helpful in everything. He replied to emails promptly and made sure every point was fully answered. He was proactive and always available... See more

The Billingham office of Michael Poole estate agents dealt with the recent sale of our property in Billingham. We had tons of viewing and they gave us detailed feedback every time. When we received fo... See more

Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were hel... See more

Excellent service from Tracey and her team. They went above and beyond taking care of the sale of my late brothers property. They kept me updated with dates and times regarding viewings and subsequ... See more

We’ve recently had to remove our property from the market with Michael Poole due to the consistently poor level of communication. It has been extremely difficult to reach anyone at the office — i... See more

We sold our house in Guisborough off market at the agreed guide price. Can't ask for more than that. Jan provided honest advice and Alisha was extremely proactive, the same could not be said for the a... See more

We used Michael Poole to sell our house and they were amazing. Honest and realistic on the price and marketing strategy, really friendly and well organised, great co-ordination for viewings and we... See more

Exceptional service provided by Michael Poole estate agents in Yarm. We finalised our purchase in Feb 2026 having started the process in Aug 2025. Due to chain issues and Solicitors not communicating... See more

I instructed Michael Poole Nunthorpe to sell a property for me and can’t praise them highly enough. David came to value the property and he was professional,knowledgeable and friendly. They did the vi... See more

Honestly could not fault them, they was amazing and went above and beyond to help me with a not so straight forward sale. They are fast with responses and deal with matters and at a point in my s... See more

Our sale was a probate sale following the death of a parent. All Michael Poole staff took this into account and I felt like I was treated with empathy and respect. Particular mention to Matthew who va... See more

We have had a great experience with Michael Poole. From start to finish, they have done everything we asked, advice, requests, changes to marketing, extra photos, videos, social media plugs, nothing... See more

They were extremely supportive when our sale fell through after 6 months, which was entirely due to someone in the chain pulling out. Michael Poole then helped us secure a second sale which completed... See more

Relocating to another town is hard and even trying to find the right property especially when you’re 3 hours away. I would personally like to thank Mr Aslan Manzur for everything. The whole renting pr... See more

I would highly recommend using Michael Poole to manage your property. Sarah and the team have been so supportive and professional throughout. All queries were promptly responded to at all times, which... See more

Huge thank you to Craig and Sophie. Not the best experience due to external problems which had nothing to do with Michael Poole Middlesbrough branch. They kept trying to resolve the fencing and gate i... See more

Just purchased a property through Michael Poole Redcar Office. Everyone I spoke with were very helpful through this process. Many thanks and in particular thank you to Helen Nicholson who kept me u... See more

I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that aris... See more

I am in the process of buying a property with Michael Poole estate agents. Alisha in the Guisborough office has been helping me through the process and I am incredibly impressed with how helpful she h... See more

Been dealing with Stacey at the yarm branch. Stacey has followed up on all of my enquiries so far, also keeping me updated on the progress of the property I'm buying without being prompted. Good serv... See more

MP are only interested in speaking to you when you have a viewing. My House has been with them all year and because there’s been little interest I haven’t heard from them for months. No check... See more

Friendly, approachable staff, prompt responses, understanding and caring attitudes. Debbie and Emeline. Helped us on our journey and dealt with hiccups well.

Dealt with Michael Poole Nunthorpe as buyers. They suggested that we use their in-house solicitors XYZ Law, we were told by Michael Poole that it would make the process faster and easier, it didn’t. W... See more

I have been supported by MP for many years as someone that has rented a property through them, there has been some communication errors initially however during a tenancy deposit dispute Oliver acted... See more

This is the worst agent I have ever worked with. Supposedly acting for us, this estate agent, I feel, was dishonest and misleading….protecting a chain to our detriment (not informing us that they had... See more

Whilst trying to find out next home we had been dealing with Sarah who understood our needs and requirements and over several months we identified a property. From the initial call to moving in Sar... See more

Very impressed with Michael Poole’s letting team. A special thanks to Sarah for wise and appropriate advice and finding some lovely tenants. Would recommend Michael Poole without hesitation and I’m su... See more

The communication from Marion and the team at the Stockton branch was second to none. Many queries & questions where asked and responses where swift and concise. The latter stages of the sale wh... See more

The Stockton office team made selling mum’s house a positive experience from start to finish. Luke started by giving me a realistic selling price and some accurate insights into the process. I was kep... See more

We purchased our home through the Billingham branch of Michael Poole and were extremely impressed with the service we received. The communication we received from both Molly and Emeline was amazing an... See more

We recently sold our house with Michael Poole. It's been a very stressful time but the agents were very helpful and supportive especially Marion at the Stockton branch. I would definitely recommend th... See more

We have let a number of properties (Debbie always helpful and goes above and beyond). This occasion we have sold a property which was expertly managed by Isobel, again at Redcar branch. Her friendly... See more

Nothing good to say about them, extremely unhelpful and rude. Don't use them

Michael poole sold our house within 5 days,and whenever we had problems with our solicitors or similar they were there to help us out. A big thank you to Helen Nicholson we don't know what we would... See more

In the Redcar office I must thank Jack who put me onto Helen Nicholson. Both were proactive and Helen excellent with customer relations. Indeed, Helen was able to identify issues and resolve them! T... See more

Having dealt with vatious local agents, this branch is one of the best for quick responses to emails and enquiries. The phone is always answered, Ive never had to leave a voicemail for a call back. J... See more

We both sold and purchased our new house via Michael Poole. They couldn't have helped us more. Particular shout out to Stacey who was brilliant and kept pushing things forward.

I would absolutely recommend Michael Poole and Emeline to anyone. Our house sold within a few days of being on the market. Nothing was too much trouble, even to the point of Emeline dropping our new h... See more

Michael Poole have been amazing a massive shout out for Helen Nicholson of the Eston branch She went above and beyond for me and the sale of my house and always kept me update with everything she i... See more

A challenging number of months but we got there in the end! You have been fantastic throughout. From start to finish your communication was exceptional, always available to help and always kept... See more

Every single member of Michael Poole's staff at Stockton-on-Tees were friendly, helpful and professional. Extremely helpful in assisting me in purchasing my new home and keeping me up to date with the... See more

From my first contact with Isobel when viewing the property through to dealing with Helen (both Redcar branch) with regards to then purchasing the property, they were both extremely helpful, friendly... See more

I would highly recommend Michael Poole to anybody who was looking to Rent , buy or sell a property. I was looking for a suitable rental property for my family, I found many other estate agents would... See more

After dealing with a handful of estate agents I found Michael Poole, Guisborough brand, very responsive and helpful! Alisha was great and returned my calls without any issues but the other staff I spo... See more

The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making... See more

I give them 5 stars because all agents were so professional and helpful all the time, they, practically, took on themselves part of the stress of moving house. I am so grateful, they DID help.

We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure a... See more

Oliver was so helpful throughout my whole moving process. He was constantly updating me and helping me out with the next steps. I had a smooth move and really appreciate his help🙂

Very helpful service from Michael Poole, Ingleby Barwick. Leanne explained the buying process and helped to link us with solicitors, surveyors etc. She was also very supportive in guiding us.

I recently purchased a property through Michael Poole, Nunthorpe and I cannot thank Victoria Wood enough for her continued support and guidance throughout the full process. The communication between m... See more

From David Poole taking us through valuation to completion of sale yesterday the whole process was professionally done but very personable too. Huge thanks to Stacey at Nunthorpe office for her knowle... See more

I have just sold my house using Michael Poole I dealt with Craig throughout he always picked up my calls when I had questions /queries kept me informed at all times. Overall great experience would rec... See more