I find the cream makes my skin feel very supple and smooth, but I’ve yet to see any improvement on the crepeness! I’ve been using it for 2 weeks once a day, sometimes missing a day, so I’m going to be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a regular customer but was NOT CONSISTENT. I noticed a difference after a few days but got lazy so I am going to return to my routine. Im using Facial Cleanser, Wrinkle Fix, Intensive Ey... See more
Company replied
I have always had great service and exceptional service. I have over ordered a couple of times. When I call to explain my order “mess ups” they resolve my problem immediately. You don’t get that kind... See more
Company replied
I absolutely love Dr. J skin care products. I have experienced amazing results and consistently use lift and firm along with tallow. My skin glows and I can say I look like I am in my 40s and truth, I... See more
Company replied
Company details
- Beauty Product Supplier
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Cosmetics Store
- Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from MiamiMD
Hi Sandy,
Thank you so much for your wonderful review!
We're thrilled to hear that you had a 5-star experience and that you were pleased with our service.
Thank you for taking the time to share your experience and look forward to serving you again!
Just excited to get started
Just excited to get started. Everyone seems very nice and helpful.
26 July 2026
Reply from MiamiMD
Hi Debbie,
Thank you so much for your kind words!
We're so excited for you to begin your Miami MD skincare journey! It means a lot to hear that you've found our team to be friendly and helpful.
We hope you have a wonderful experience with your new products. Thank you for choosing us!
Love the Crepe Cream!
First of all, I love the crepe cream. I'm 80, so I don't expect perfection, but this cream has evened out the skin on my arms and legs and made the crepe less noticeable. I've only been using it for about a week, so maybe over time it will just get even better. Secondly, I have appreciated the follow-up information from Dr. J. I also appreciate the amount of cream you get for your money. Gives you a chance to use the cream long enough to see an improvement.
19 July 2026
Reply from MiamiMD
Hi Sharon,
Thank you so much for sharing your wonderful experience!
We're delighted to hear that you're already noticing smoother, more even-looking skin on your arms and legs after just one week of using Advanced Crepe Fix. We love that you have realistic expectations, and we're thrilled the cream has helped make your crepey skin less noticeable.
We're also glad you've found Dr. J.'s follow-up information helpful and that you appreciate the amount of product included in each jar. Consistent use over time is important, and we're happy to hear you feel you have enough product to truly experience its benefits.
Thank you for taking the time to share your thoughtful feedback. We hope you continue to see even more improvements in the weeks ahead!
He looked at my order and told me when…
He looked at my order and told me when it was arriving and send me the link to track it. Great job!
26 July 2026
Reply from MiamiMD
Hi Angelica,
Thank you so much for your kind feedback!
We're delighted to hear that our team was able to review your order, provide your estimated delivery information, and send you the tracking link. We're glad everything went smoothly and that you had a great experience.
Thank you for taking the time to share your experience and look forward to serving you again!
I was so happy that they got back to me…
I was so happy that they got back to me knowing that it was shipped to the wrong porch. I appreciate it so the next time that I do order, I will make sure that the A will be put in the address. Thank you for responding to my request, I appreciate it love Miami MD always using it and we’ll always use it. Thank you.
26 July 2026
Reply from MiamiMD
Hi MaryAnn,
Thank you so much for your kind words!
We're so glad we were able to help resolve the delivery issue and identify the address correction. We truly appreciate you taking the time to update us, and we're happy to hear you'll include the apartment designation on future orders to help ensure smooth delivery.
It means so much to hear that you love Miami MD and plan to continue using our products. Your continued trust and support are greatly appreciated.
Thank you again for your thoughtful feedback!
Reply from MiamiMD
Hi Lisa,
Thank you for sharing your feedback.
We're sorry to hear that you haven't noticed results yet. Skincare results can vary from person to person depending on factors such as skin type, condition, and consistency of use. Many customers begin to notice improvements after using the product consistently for several weeks, while others may require a little more time.
We encourage you to continue using the cream as directed, and we hope you'll begin to see positive changes with continued use.
Thank you for giving our product a try, and we appreciate your honest feedback.
I got rapid service and also a refund…
I got rapid service and also a refund was given to me for item I had not intentionally ordered. I didn't see any good results so decided to opt out after two jars for my face and 2 jars for my crepey skin on my arms and legs.
I got a text telling me that another jar of the face cream was going to be shipped so I sent a text saying that I didn't order it and didn't want it as had not seen any good results. Was told they were going to credit my account for the amount due. Then today I got a package with another jar of the face cream that I didn't order. What should I do with it since there is no paperwork included?? Appreciate your help. Thanks, Sharon Meadows
25 July 2026
Reply from MiamiMD
Hi Sharon,
Thank you for your feedback.
While we're sorry for the confusion regarding the additional jar you received. We’d really appreciate the opportunity to learn more about your experience and resolve this. Please feel free to reach out to our customer care team at support@miamimd.co.
Thank you again for reaching out, and we appreciate the opportunity to assist you.
DO NOT ORDER
DO NOT ORDER! Scammers. I ordered something for $40 did not receive it but I did get my checking account charged $209. A couple days ago I finally did receive something, not what I ordered. I will never rest until this company is put out of business. I am so sick of this shit.
18 June 2026
Unprompted review
Reply from MiamiMD
Hi Joe,
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.
We understand how upsetting it must have been to receive a charge and a product that did not match your expectations.
We'd love the opportunity to make this right and better understand your experience. Please feel free to message us directly or email our support team at support@miamimd.co, and we’ll do our best to help.
We appreciate your patience and hope to resolve this for you as quickly as possible.
It took me 2 emails to prove I had…
It took me 2 emails to prove I had purchased my items ..
18 July 2026
Reply from MiamiMD
Hi Robyn,
Thank you for your feedback.
We're sorry to hear that it took more than one email to verify your purchase. We understand how frustrating that can be, and we appreciate your patience while we worked to locate and confirm your order.
Thank you for giving us the opportunity to assist you.
Customer Service was awesome 👍
25 July 2026
Reply from MiamiMD
Hi Pat,
Thank you so much for your kind words!
We're thrilled to hear that you had an awesome experience with our Customer Service team.
Your feedback means a great deal to us, and we're so glad we could assist you!
Reply from MiamiMD
Hi Catherine,
Thank you so much for your kind feedback!
We're glad to hear that your email was handled quickly and efficiently. Providing prompt and helpful support is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your experience and look forward to assisting you again in the future!
Just received it and only used it once
Just received it and have only used it once. I need to apply another moisturizer on top of this, as my skin is fair and sensitive, but hoping this helps with the lines and sags.
24 July 2026
Reply from MiamiMD
Hi Joyce,
Thank you for sharing your first impressions with us!
We're glad to hear you've started using the product and appreciate you letting us know about your experience. If your skin is naturally fair and sensitive, it's perfectly fine to apply a gentle moisturizer afterward if that's what keeps your skin feeling comfortable and hydrated.
Since you've only used the product once, it's still very early. We encourage you to continue using it consistently as directed, as improvements in the appearance of fine lines and skin firmness typically become more noticeable with continued use over time.
We truly appreciate you giving our product a try and hope you'll be pleased with your results!
The dark spot correcter Didn’t do the…
The dark spot correcter Didn’t do the job I thought it would do. Still lots of dark spots on face and more appearing. Crepe erase helped a little guess my age has a lot to do with the process. Sorry for the sad report especially for myself.
30 June 2026
Reply from MiamiMD
Hi Mary,
Thank you for taking the time to share your honest feedback.
We're sorry to hear that the Dark Spot Corrector didn't deliver the results you were hoping for and that Advanced Crepe Fix provided at least some improvement. As you mentioned, factors such as age, skin type, and the condition of the skin can all influence how quickly and noticeably skincare products work, and results can vary from person to person.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
The company who cares
The company truly seems like they want every part of your order right. From shipping to the order itself, they're having you confirm befor they ship. I know that sounds crazy because that should be the standard but it doesn't exist in today's world. MiamiMD has amazing products and their support is top knotch!
25 July 2026
Reply from MiamiMD
Hi Sara,
Thank you so much for your thoughtful and encouraging feedback!
We're truly honored to hear that you've had such a positive experience with both our products and our customer support. We believe that every customer deserves a smooth experience from the moment an order is placed until it arrives, so it's wonderful to know our efforts to confirm order details and provide attentive service made a difference.
Your kind words about our products and our support team mean the world to us. Thank you for taking the time to share your experience!
The truth can set u free
After viewing this product I went straight to reviews and found that this and many other companies use the same scam. 1. Purchase more for less. While you pay slightly less you loose more when the product doesn’t work and the time expires and ur left holding broken promises. 2.the companies tell u to drink a lot of water with the product actually making your skin look better through hydration not the product. If a company truly believes in their product they would in Good-Faith refund the monies and work with those who experienced a negative experience. This is how you gain trust.
25 July 2026
Unprompted review
Reply from MiamiMD
Hi Shirley,
Thank you for taking the time to share your feedback.
We're sorry to hear that you feel this way about your experience. We understand that choosing a skincare product is a significant decision, and we respect that not every product will work the same way for everyone. Individual results can vary depending on factors such as skin type, age, and consistency of use.
Our promotions, including multi-jar discounts, are offered to provide better value for customers who choose them, and our 60-day Money-Back Guarantee is intended to give customers the opportunity to try our products within the terms of our policy.
We also encourage proper hydration because it supports overall skin health, but it is not intended to replace or explain the benefits of our skincare products.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
Excellent customer care
Excellent customer care, the best ever. They really care for the customer
16 July 2026
Reply from MiamiMD
Hi Sue,
Thank you so much for your wonderful feedback!
We're truly honored by your kind words. Knowing that you feel our customer care is the best and that you felt genuinely cared for means so much to our entire team.
Providing exceptional service and making sure every customer feels valued is at the heart of what we do. Thank you for taking the time to share your experience!
Reply from MiamiMD
Hi Bonnie,
Thank you so much for your kind feedback!
We're delighted to hear that you found our team to be polite and professional. Providing courteous, respectful, and helpful service is something we strive for every day.
We truly appreciate your feedback and look forward to assisting you again in the future!
Greatest Skincare Line
I absolutely love Dr. J skin care products. I have experienced amazing results and consistently use lift and firm along with tallow. My skin glows and I can say I look like I am in my 40s and truth, I will soon be 57. On top of MiamiMD offering the best skin care products, the customer service team is amazing and highly responsive!
24 July 2026
Reply from MiamiMD
Hi Katherine,
Thank you so much for your amazing feedback!
We're absolutely thrilled to hear about the wonderful results you've experienced with Age-Defying Lift & Firm Cream and Tallow Restore! Knowing that your skin is glowing and that you feel you look years younger is incredibly rewarding to hear.
We're also delighted that you've had such a positive experience with our customer service team.
Thank you for taking the time to share your experience and wish you continued success on your skincare journey!
Order arrived safely and in good time…
Order arrived safely and in good time specially as I live in Canada. Very pleased.
10 July 2026
Reply from MiamiMD
Hi Donna,
Thank you so much for your kind feedback!
We're delighted to hear that your order arrived safely and in a timely manner, especially all the way to Canada.
It's wonderful to know you were pleased with your experience. We truly appreciate your feedback!
Reply from MiamiMD
Hi Laura,
Thank you so much for your amazing feedback!
We're happy to hear that you're enjoying your experience and that you feel our product truly stands out.
Knowing that it's working for you means so much to us! Thank you for taking the time to share your experience.
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