Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... See more
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Review summary
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Agent was very helpful. She offered several options for my cruise. She answered many of my questions. We had a follow-up meeting to discuss my trip further. I decided to go with Metropolitan Tour... See more
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Anddy reached out immediately to help us plan a trip with very little time to plan. He was so pleasant and made an itinerary to meet just what we had asked for. He put everything together and once w... See more
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Diego Zapata at Metropolitan is an amazing travel expert. He came up with a choice of trips for us to help fit our dates and budget. He was enthusiastic and friendly without being pushy. He wanted th... See more
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Company details
Written by the company
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Written by the company
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Contact info
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ecuador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4.9
Excellent
250 reviews
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Reply from Metropolitan Touring
Dear Kelly,
Thank you for your message! 😊 We’re delighted to hear that you feel the experience is truly personalized to what you want. Providing tailored service is very important to us, and your feedback means a lot.
Warm regards,
Metropolitan Touring
very responsive and informative…
very responsive and informative service. Extremely satisfied!!
14 December 2025
Reply from Metropolitan Touring
Dear Peter,
Thank you so much for your kind words! 😊 We’re delighted to hear that you found our service responsive and informative, and that you are extremely satisfied. Your feedback truly means a lot to us and motivates our team to continue delivering excellent service.
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Maria,
Thank you for your message! 😊 We’re glad to hear that the planning for your 65th birthday trip has gone smoothly so far. We truly appreciate your trust and look forward to being part of your special celebration. ✨
Warm regards,
Metropolitan Touring
The responsiveness of the companies…
The responsiveness of the companies agent is phenomenal in answering questions and understanding options . Looking forward to this family trip that I have dreamt about for years.
4 December 2025
Reply from Metropolitan Touring
Dear Geralynn,
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that our team’s responsiveness and guidance have helped you feel confident and supported throughout the planning process. It’s an honor to assist you with a family trip you’ve dreamed about for years.
We look forward to making this upcoming journey truly unforgettable for you and your loved ones. 🌿✨
Warm regards,
Metropolitan Touring
I had a great experience booking
I had a great experience booking. The team was very professional and helpful.
4 December 2025
Reply from Metropolitan Touring
Dear Kayla,
Thank you so much for your kind words! 😊 We’re delighted to hear that your booking experience was smooth and that our team provided professional and helpful support throughout the process. We truly appreciate your trust in us.
We look forward to assisting you again in the future! ✨
Warm regards,
Metropolitan Touring
Easy to communicate with Melissa, valuable information, willing to get other hotel info or diving info. very experienced.
Easy to communicate with Melissa, valuable information
28 November 2025
Reply from Metropolitan Touring
Dear guest,
Thank you so much for your kind words! 😊 We’re delighted to hear that Melissa provided clear communication, valuable information, and support with additional hotel and diving details. Her experience truly makes a difference, and we’ll be sure to share your feedback with her.
We look forward to assisting you again in the future! 🌿
Warm regards,
Metropolitan Touring
Trip Planning
I am still in the planning and finalizing stages of our group trip, but the service and help I have received has been wonderful so far. Eduardo and Julio have really help with putting together what I hope will be an amazing vacation!!
20 November 2025
Reply from Metropolitan Touring
Dear Journeys Unlimited,
Thank you so much for your wonderful message! 🌟
We’re delighted to hear that your planning experience has been smooth and enjoyable so far. Eduardo and Julio will be thrilled to know their support has been helpful in shaping what promises to be an unforgettable group vacation. ✨
We truly appreciate your trust and can’t wait to continue assisting you as you finalize all the details for this amazing journey.
Warm regards,
Metropolitan Touring
Been really great.
10 November 2025
Reply from Metropolitan Touring
Dear Helen,
Thank you so much! 🌟
We’re thrilled to know you had a great experience with us and truly appreciate your kind words. ✨
Warm regards,
Metropolitan Touring
Invaluable Pre-Booking Feedback From Diego
Having Diego as a resource to respond to my questions, made it possible for me to have confidence enough to book a tour through Metropolitan Touring.
7 November 2025
Reply from Metropolitan Touring
Dear Vickarino,
Thank you so much for your kind words! 🌟
We’re thrilled to hear that Diego’s support and guidance gave you the confidence to book your tour with us. He’ll be so pleased to know his assistance made a positive difference in your experience.
We truly appreciate your trust and look forward to helping you create unforgettable memories on your journey. ✨
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Clayton,
Thank you so much for your kind words! 🌟
We’re delighted to hear that Caroline was informative, helpful, and took such good care of you. She’ll be very happy to know her efforts made your experience special.
We truly appreciate your feedback and hope to welcome you again soon! ✨
Warm regards,
Metropolitan Touring
Very helpful and responsive on our…
Very helpful and responsive on our needs to select the right itinerary
1 November 2025
Reply from Metropolitan Touring
Dear Jack,
Thank you so much for your kind words! 🌟
We’re so glad to hear our team was helpful and responsive in assisting you to choose the right itinerary. Your satisfaction is our priority, and it’s wonderful to know we met your expectations.
We hope to welcome you again soon for another unforgettable experience! ✨
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Rick,
Thank you so much! 🌟
We’re delighted to hear that our team provided prompt, courteous, and professional service. Your kind words truly mean a lot to us, and we hope to welcome you again soon! ✨
Warm regards,
Metropolitan Touring
Great customer service
Melissa was wonderful in helping get our large group accommodated!! Thank you!
30 October 2025
Reply from Metropolitan Touring
Dear Elizabeth,
Thank you so much! 🌟
We’re delighted to hear that Melissa provided such wonderful assistance and helped make arrangements for your group. We truly appreciate your kind words and hope to welcome you again soon! ✨
Warm regards,
Metropolitan Touring
The agents at Metropolitan Touring…
The agents at Metropolitan Touring Ecuador are very knowledgeable and helpful, they make booking a trip easy. I highly recommend them!
30 October 2025
Reply from Metropolitan Touring
Dear Cheryl,
Thank you so much! 🌟
We’re thrilled to know that our team made your booking experience smooth and enjoyable. Your recommendation means a lot to us! ✨
Warm regards,
Metropolitan Touring
What made it work was Maria
What made it work was Maria
of Metropolitan Touring.
Without her help
I would have done it another way
with another company
says Randy, of Direct Travel
28 October 2025
Reply from Metropolitan Touring
Dear Bonvoyage,
Thank you for choosing Metropolitan Touring! 🌟
We’re so glad to hear that Maria could assist you and make your experience smooth and enjoyable.
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Allison,
Thank you so much! 🌟
We’re delighted to hear that you found our team friendly, attentive, and responsive throughout the booking process. ✨
Warm regards,
Metropolitan Touring
The booking went very smoothly
The booking went very smoothly. Diego helped us find exactly what we were looking for.
23 October 2025
Reply from Metropolitan Touring
Dear Alana,
Thank you for choosing Metropolitan Touring! 🌟
We’re so glad to hear your booking went smoothly and that Diego helped you find exactly what you were looking for.
We look forward to welcoming you on another Galápagos adventure soon! 🐢✨
Warm regards,
Metropolitan Touring
Rosa has been nothing short of…
Rosa has been nothing short of exceptional. She has been very responsive, is highly knowledgeable, and genuinely kind.
14 October 2025
Reply from Metropolitan Touring
Dear NG,
Thank you so much for your kind words and for choosing Metropolitan Touring! 🌟
We’re delighted to hear that Rosa provided exceptional service, being both knowledgeable and attentive throughout your experience.
We truly appreciate your feedback and look forward to welcoming you on another unforgettable Galápagos adventure soon! 🐢✨
Warm regards,
Metropolitan Touring
Metropolitan Touring was great to work…
Metropolitan Touring was great to work with. Staff person Rosa Mena answered my questions by phone, always responded quickly to my emails, and didn't push me to sign up for the cruise. The website is very detailed. I am looking forward to my exciting cruise!
21 October 2025
Reply from Metropolitan Touring
Dear Anita,
Thank you so much for sharing your kind words and for choosing Metropolitan Touring! 🌟
We’re thrilled to hear that Rosa provided excellent service — answering your questions promptly and ensuring you felt supported every step of the way.
It’s wonderful to know you found our website helpful, and we’re just as excited as you are for your upcoming Galápagos adventure! 🐢✨
Warm regards,
Metropolitan Touring
Melissa Altamirano, Destination Expert - Incredible experience
Melissa Altamirano, Destination Expert, has made our experience truly wonderful. Melissa has been/is personable, trust-worthy, fantastic answering numerous questions, and prompt always in her follow-up. Great first experience with Melissa.
20 October 2025
Reply from Metropolitan Touring
Dear guest,
Thank you so much for sharing your experience! 🌟 We’re delighted to hear that Melissa made your trip truly wonderful. Her dedication, expertise, and prompt follow-up are exactly what we strive for to provide personalized and memorable service.
We look forward to assisting you again on your future adventures and helping you create more unforgettable memories!
Warm regards,
Metropolitan Touring
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