They have the best customer service ever! Super nice, fast and efficient ❤️ I had to cancel my first order, to buy another model. They helped me out without any problem. 100% recommend!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product is good also enough expensive to make free delivery, but it is not.
Super god service
Perfect service thank you. Very satisfied
Company details
Information provided by various external sources
MESSAGE er et multibrand koncept. Vi har 25 butikker i Danmark og 3 i Norge. Vi forhandler mbyM, Second Female, Mads Nørgaard, Dr. Martens, Moves by Minimum, Just Female, Global Funk, Lee, Pico, Project Unknown, Frakment m.fl. 👗 #messagefashion
Contact info
A.F. Heidemannsvej 19, 9800, Hjørring, Denmark
- 96232200
- info@message.dk
- www.message.dk
4.0
Great
4K reviews
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good price and a discount during…
good price and a discount during Christmas time!!! :-). Fast shipping and easy to use website.
11 December 2021
Rask levering
20 November 2021
Order never arrived…
22 September 2021
Super hurtig levering og god service
8 June 2021
Made order but never heard from them
Made order but never heard from them. It's been 7 days so far.
22 December 2020
Reply from MESSAGE
Hi Robert,
You have made a purchase on an item that is on pre-order :-) It will be delivered in january. If you have further questions you are welcome to contact us on online@message.dk.
Kind regards Team MESSAGE
God service👏👏👏👏👍😊
18 December 2020
Poor customer service
Message took my money, failed to send out the goods and their customer service was so slow to respond.
30 October 2020
Reply from MESSAGE
Hi Rebecca,
You have made a purchase of an item that is on pre-order, that is why you havn't received it yet. We will not deduct the money from your account until we ship the item :-) Please contact us on online@message.dk if you have any further questions.
Have a nice day,
Team MESSAGE
Super service
16 September 2020
Unprompted review
God service!
14 September 2020
Unprompted review
Top fast service!
10 September 2020
Unprompted review
I orded a bag
I orded a bag, and then got an email that you couldnt send it too me. When i then asked for some kind of compentation, you gave me no options. And didn’t seem any intrested in compensating me
7 September 2020
Unprompted review
You gave me the wrong product
6 September 2020
Unprompted review
Betale for at returnere vare
At man skal betale for at returnere en vare er bare mega dårlig service
28 August 2020
Unprompted review
Reply from MESSAGE
Hej Jette,
Ved brug af vores returlabel, koster det 39 kr. og sende retur. Ellers tilbyder vi, at man kan returnere gratis i alle vores fysiske butikker.
Mvh. Anna
God nem og hurtig levering 👍😊super…
God nem og hurtig levering 👍😊super skønt
22 August 2020
Unprompted review
Fast delivery
The order came much faster than expected, it arrived only two days after my order, and I ordered in the evening. It was nicely packaged and I was super happy with my order. The package included information about returns, but since I am keeping everything I can't say how easy it is to return products. Plus for including it in the package in any case.
17 August 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.