Today 17/1 I received my goods. Thank you Mesdessous for taking care! 30/12/2023 I’ve placed an order. Today 14/01/2024 still anything received. There is a problem with the transporter. Mesdessous ha... See more
Company replied

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Today 17/1 I received my goods. Thank you Mesdessous for taking care! 30/12/2023 I’ve placed an order. Today 14/01/2024 still anything received. There is a problem with the transporter. Mesdessous ha... See more
Company replied
Always great to buy from Mesdessous. When you find a style of lingerie you like, it will then give you other style options, accessories etc. Quick delivery and great service if you have question... See more
I ordered from out of the country and was nervous about my order. They gave me all the tracking information I needed to follow my package to my door. Customer service was excellent when I had question... See more
I placed my order on a Sunday and my order arrived 8 days later. I am in the US and I have to say that this order from France arrived quicker than many of the things that I order from the United Stat... See more
Written by the company
À propos de Mesdessous.fr
La boutique de lingerie Mesdessous.fr sélectionne pour vous les meilleures marques de lingerie pour femme et pour homme

Notre mission
L’ensemble des produits achetés sur mesdessous.fr bénéficient d’une possibilité de retour. Vous disposez de 30 jours à date de réception de votre colis pour faire un échange ou une demande de remboursement de tout ou partie de votre commande sur mesdessous.fr. Nous travaillons avec les plus grandes marques de Lingerie et Sous-Vêtements.
Written by the company

Retours gratuits sous 30 jours
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Ordered 3 items, all of which were marked as in stock and ready to ship in 48 hours. One week passed, nothing was shipped, I contacted customer service via e-mail and was told that order processing time is in fact 5 business days, and not 48 hours. One more week has passed, I wrote another e-mail. No response. After 3 weeks of waiting I wrote them again and was told the issue would be investigated "as soon as possible". Another week passed and I finally received some meaningful communication. Apparently, I have "mistakenly ordered an item that was not in stock".
End result: received 2 items out of 3 after more than a month of waiting. Horrible customer service.

Reply from Mesdessous
Am very pleased with my order , and prompt dispatch .
Will be ordering again .
The store has a wide range of products. I found what I needed. The order was sent very quickly. Convenient payment method.
Good platform with a good overview of products and prices. The shipping was done within two business days. Products and quality as expected.
Great reductions, rapid delivery and, if necessary, fine return policy (though a pity a return label is not possible for The Netherlands ;-).
Highly recommend this shop! Fast delivery, high quality products.Very satisfied:)
Beatifull lingerie for a good price and quick delivery.
Didn’t get my order and no answer from the team

Reply from Mesdessous
Arrived to the address in Vienna, Austria, on time, no problems with Collissimo so far. Item fits perfectly as usual with Lise Charmel. Many thanks!
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