I was a bit worried at first because the delivery took longer than expected, which made me a little suspicious. However, as soon as I reached out, customer service got back to me literally immediately... See more
Company replied
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I was a bit worried at first because the delivery took longer than expected, which made me a little suspicious. However, as soon as I reached out, customer service got back to me literally immediately... See more
Company replied
Hi I ordered my favorite Chanel product was so excited that Menotti had it available. I made two orders, actually. ...then sadly received an email that the product was no longer available .... they... See more
Company replied
I'm very pleased with my order. The sunglasses have a strong build while still feeling light enough for everyday use. The perfume was packed carefully with plenty of protection, and the entire shoppin... See more
Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the f... See more
I had a really positive experience overall. The shipment arrived sooner than expected, the product was packaged with great care, and the customer service team responded quickly and professionally whenever I reached out.
My order arrived in perfect condition and exceeded my expectations. The packaging was neat and protective, especially for the perfume, which showed great attention to detail. The eyewear feels stylish, sturdy, and comfortable for long use. Delivery was quick, and the whole shopping experience felt professional and trustworthy.
I had a fantastic experience from start to finish. The sunglasses feel durable without being heavy, making them comfortable to wear throughout the day. The perfume was packaged securely with excellent protection, and the delivery arrived exactly when expected. Everything about the order felt organized and reliable.
I am writing to report a fraudulent experience I had with Mengotti Couture.
I purchased a pair of sunglasses for nearly €1,000, but I did not receive an order confirmation. It took a week of follow-up before they provided a receipt. Despite claiming the item was in stock, they delayed providing a tracking number for two weeks. When I finally received a DHL tracking number, it remained stuck on "waiting for collection" for over three weeks.
The customer service interactions were unprofessional and used fabricated, copy-pasted responses. Additionally, I discovered that the sunglasses manufacturer does not list Mengotti Couture as an authorized retailer, suggesting the products may be counterfeit or non-existent.
I have since flagged this as a fraudulent transaction with my bank and received a full refund. I strongly advise others to avoid this business, as claims to be based in London but it's actually Lebanese!
UPDATE:
Their reply is also a lie. Not only did they identify my order, but they also called (I didn't answer) and emailed me immediately, stating the item was ready for shipment and asking me to remove my review. SCAMMERS!

Reply from mengotticouture.com
I’m satisfied with how everything turned out. The eyewear feels sturdy but still comfortable for long wear, and the perfume packaging was done carefully to avoid any damage. Shipping was fast and reliable, and my order reached me safely without any issues. Overall, a very professional and convenient experience.
Everything went better than expected. The fragrance came well-protected, which showed good attention to detail during shipping. The glasses are also great quality—strong yet comfortable for everyday use. My order arrived quickly without any delays, making the entire experience simple and stress-free.
From the moment I placed my order, everything went seamlessly. The fragrance was dispatched quickly, and the delivery reached me right on schedule without any issues along the way. The entire process was efficient and well-managed, making it a truly convenient and satisfying experience overall.
Mengotti clearly puts a lot of effort into quality. My order was handled carefully, and everything arrived exactly as expected.
They are scamming everyone; after placing an order, I received the notification that it was unavailable. I was supposed to receive a refund of the total amount, but I still haven't received it. They are stringing me along and are now hiding behind the war. It involves an amount of over 100 euros. This has been going on since February 2026. I have engaged ICS cards for further investigation and to recover my money. They are crooks, don't order here.
Smooth process overall. The delivery didn’t take long, everything was well packed, and customer service was easy to reach and helpful.
I ordered a fragrance and was really pleased with how smoothly everything went from start to finish. The shipping was prompt, and the package arrived right on time without any issues. The perfume was carefully packed with extra protection, which was reassuring given how delicate it is. Overall, it was a seamless shopping experience with great attention to detail and product quality.
I’m very pleased with my purchase from Mengotti. The product quality is excellent, and the packaging looked clean and professional. Delivery was quick, and everything arrived safely. I would definitely recommend giving them a try.
From ordering to delivery, the whole process was easy and stress-free. The tracking updates were clear, and I got my package right on time. The glasses are good quality and feel nice to wear. Overall, a reliable shopping experience.
Mengotti really knows how to deliver quality. My order was handled with care, and everything arrived just as shown.
I’m extremely satisfied with my purchase. The packaging looked elegant, and the product itself was clearly genuine.
I’m genuinely pleased with the quality of the glasses. The frame feels sturdy and well-made, yet it’s light enough to stay comfortable even after wearing it for extended periods. It’s a great balance between durability and everyday comfort.
I ordered a pair of sunglasses recently and was pleasantly surprised by how quickly they arrived. The tracking information was updated consistently, which made it easy to follow the delivery. The package even showed up a little earlier than the expected delivery date, which was a nice bonus.
Mengotti has become my favorite place for perfumes. The fragrance I received was authentic, came with neat packaging, and the customer support was very friendly.

Reply from mengotticouture.com
I ordered a fragrance and the delivery process was smooth from start to finish. The package arrived right on time without any delays, which made the experience even better. Very satisfied with the service. 😊

Reply from mengotticouture.com
This was a truly satisfying purchase. The item looked premium, arrived safely, and the delivery updates kept me informed the whole time. It’s rare to find such consistency and care in online shopping.
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