mengotticouture.com 

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Rated 5 out of 5 stars

I was a bit worried at first because the delivery took longer than expected, which made me a little suspicious. However, as soon as I reached out, customer service got back to me literally immediately... See more

Company replied

Rated 1 out of 5 stars

Hi I ordered my favorite Chanel product was so excited that Menotti had it available. I made two orders, actually. ...then sadly received an email that the product was no longer available .... they... See more

Company replied

Rated 3 out of 5 stars

I'm very pleased with my order. The sunglasses have a strong build while still feeling light enough for everyday use. The perfume was packed carefully with plenty of protection, and the entire shoppin... See more

Rated 3 out of 5 stars

Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the f... See more


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(139)

83 reviews in the last 12 months

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Rated 3 out of 5 stars

My order arrived in perfect condition…

My order arrived in perfect condition and exceeded my expectations. The packaging was neat and protective, especially for the perfume, which showed great attention to detail. The eyewear feels stylish, sturdy, and comfortable for long use. Delivery was quick, and the whole shopping experience felt professional and trustworthy.

28 April 2026
Unprompted review
Rated 3 out of 5 stars

I had a fantastic experience from start…

I had a fantastic experience from start to finish. The sunglasses feel durable without being heavy, making them comfortable to wear throughout the day. The perfume was packaged securely with excellent protection, and the delivery arrived exactly when expected. Everything about the order felt organized and reliable.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!! DO NOT BUY HERE

I am writing to report a fraudulent experience I had with Mengotti Couture.

I purchased a pair of sunglasses for nearly €1,000, but I did not receive an order confirmation. It took a week of follow-up before they provided a receipt. Despite claiming the item was in stock, they delayed providing a tracking number for two weeks. When I finally received a DHL tracking number, it remained stuck on "waiting for collection" for over three weeks.

The customer service interactions were unprofessional and used fabricated, copy-pasted responses. Additionally, I discovered that the sunglasses manufacturer does not list Mengotti Couture as an authorized retailer, suggesting the products may be counterfeit or non-existent.

I have since flagged this as a fraudulent transaction with my bank and received a full refund. I strongly advise others to avoid this business, as claims to be based in London but it's actually Lebanese!

UPDATE:
Their reply is also a lie. Not only did they identify my order, but they also called (I didn't answer) and emailed me immediately, stating the item was ready for shipment and asking me to remove my review. SCAMMERS!

24 April 2026
Unprompted review
mengotticouture.com logo

Reply from mengotticouture.com

We are currently unable to identify your order. Our customer support team is available through both Live Chat and WhatsApp on our website, and we invite you to contact us directly so we can investigate the matter properly.

We would also like to clarify that all of our business locations and company information are clearly mentioned on our homepage, Contact Us section, and Terms & Conditions pages.

Best Regards
Mengotti Team

Rated 3 out of 5 stars

I’m satisfied with how everything…

I’m satisfied with how everything turned out. The eyewear feels sturdy but still comfortable for long wear, and the perfume packaging was done carefully to avoid any damage. Shipping was fast and reliable, and my order reached me safely without any issues. Overall, a very professional and convenient experience.

29 April 2026
Unprompted review
Rated 3 out of 5 stars

Everything went better than expected

Everything went better than expected. The fragrance came well-protected, which showed good attention to detail during shipping. The glasses are also great quality—strong yet comfortable for everyday use. My order arrived quickly without any delays, making the entire experience simple and stress-free.

27 April 2026
Unprompted review
Rated 3 out of 5 stars

From the moment I placed my order

From the moment I placed my order, everything went seamlessly. The fragrance was dispatched quickly, and the delivery reached me right on schedule without any issues along the way. The entire process was efficient and well-managed, making it a truly convenient and satisfying experience overall.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

They are scamming everyone!!! Watch out!

They are scamming everyone; after placing an order, I received the notification that it was unavailable. I was supposed to receive a refund of the total amount, but I still haven't received it. They are stringing me along and are now hiding behind the war. It involves an amount of over 100 euros. This has been going on since February 2026. I have engaged ICS cards for further investigation and to recover my money. They are crooks, don't order here.

20 February 2026
Unprompted review
Rated 3 out of 5 stars

I ordered a fragrance and was really…

I ordered a fragrance and was really pleased with how smoothly everything went from start to finish. The shipping was prompt, and the package arrived right on time without any issues. The perfume was carefully packed with extra protection, which was reassuring given how delicate it is. Overall, it was a seamless shopping experience with great attention to detail and product quality.

5 March 2026
Unprompted review
Rated 3 out of 5 stars

From ordering to delivery

From ordering to delivery, the whole process was easy and stress-free. The tracking updates were clear, and I got my package right on time. The glasses are good quality and feel nice to wear. Overall, a reliable shopping experience.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

I ordered a pair of sunglasses recently…

I ordered a pair of sunglasses recently and was pleasantly surprised by how quickly they arrived. The tracking information was updated consistently, which made it easy to follow the delivery. The package even showed up a little earlier than the expected delivery date, which was a nice bonus.

6 January 2026
Unprompted review
Rated 3 out of 5 stars

Mengotti has become my favorite place…

Mengotti has become my favorite place for perfumes. The fragrance I received was authentic, came with neat packaging, and the customer support was very friendly.

5 January 2026
Unprompted review
mengotticouture.com logo

Reply from mengotticouture.com

Dear Henry,

Thank you for your wonderful review. We're delighted to hear that Mengotti has become your favorite place for perfumes and that you were happy with the authenticity, packaging, and our customer support.

We truly appreciate your support.

Best regards.
Mengotti Team

Rated 3 out of 5 stars

I ordered a fragrance and the delivery…

I ordered a fragrance and the delivery process was smooth from start to finish. The package arrived right on time without any delays, which made the experience even better. Very satisfied with the service. 😊

7 January 2026
Unprompted review
mengotticouture.com logo

Reply from mengotticouture.com

Dear Edward,

Thank you for your kind review. We're glad to hear your fragrance arrived on time and that the delivery process was smooth. Your satisfaction means a lot to us, and we appreciate your support.

Best regards.
Mengotti Team

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