Shopping with MelodyJane is simply put, a wonderful easy way of spending hours shopping for miniatures. The web site is easy to follow with wonderfully clear photos of their stock. From start to finis... See more
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With over 20 years of experience, we are proud to be suppliers of miniatures from all over the world, we strive to give an exceptional shopping experience and work tirelessly to pick, pack, and ship your orders to you promptly.
Reward ClubThe Reward Club is for all members, past, present, and future. If you register for an account with us at Melody Jane, you'll instantly be in the club and you can start earning points immediately.
5 Points for every £1 you spend!28-day Returns
We understand that sometimes things can change. That's why we're happy to offer a hassle-free return policy for all online orders. If for any reason you're not completely satisfied with your purchase, you can return the items to us within 28 days.Bryn Road, LL22 9HN, Towyn, United Kingdom
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As I live in Australia I am always happy with the timeframe of my deliveries.
The shop has good quality products and I can usually find what I am looking for.

Reply from Melody Jane Dolls Houses
I didn’t receive what I thought I had ordered. I was looking for a disc battery operated ceiling light however I got one that had wires, prongs and requires some sort of power pack to operate.
It would be nice if amateur doll house aficionados could purchase items that are easier to use and don’t require wiring etc…

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses
The items were mailed very quickly, and were beautiful.Absolutely exquisite.You have many great items but what puts me off buying more is the delivery company that you use to send them to USA.They are very slow.One month on 1st order and 18 days on the second.Other firms take 5-7 days.

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses
Nearly fully done with completing my shop projects.
Melody Jane has been so helpful and the stock has been so varied I have been able to get all I need.

Reply from Melody Jane Dolls Houses
This is my second purchase from Melody Jane. Very happy with the dolls house figure and the delivery.

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses
I was disappointed in the paper. It arrived bent and folded. Despite saying please don’t bend on the the envelope it was folded in half and bent up. It should have been reinforced, it was a normal flimsy envelope and had no cardboard to deter folding. **Please note there was a flimsy piece of card board inside but not strong enough to prevent folding. The envelope had been folded as it and the papers inside had a crease. I am happy so send you a photo of the envelope to prove the point. I can assure you I wouldn’t make it up as I have better things to do with my time. Point is you could do with stronger card in your bigger envelopes. Take the advice or pretend it isn’t true… it’s your company.

Reply from Melody Jane Dolls Houses
Happy with the products. Look like they will fill the room nicely. Good delivery time.

Reply from Melody Jane Dolls Houses
I ordered some kitchen furniture for my new dollhouse.The furniture is lovely quality and arrived quickly with no damage as it was well packaged

Reply from Melody Jane Dolls Houses

Reply from Melody Jane Dolls Houses
Accurate workmanship and precise details in the miniatures.
Shipping times could be improved.

Reply from Melody Jane Dolls Houses
Great delivery very well packaged. Too many nice things to choose.

Reply from Melody Jane Dolls Houses
The quality of the merchandise is very good. Customer service and shipping was also good

Reply from Melody Jane Dolls Houses
I got what I wanted at a reasonable price and in good time. So very happy 😊

Reply from Melody Jane Dolls Houses
So well packed and delivered by reputable courier. Town square miniatures are wonderful quality, not always found through other suppliers. The bed set was well made and felt substantial. The points system is a good bonus too.

Reply from Melody Jane Dolls Houses
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