Online shopping works well. Prices are competitive. What I dislike is a misleading info on website. The goods I was buying were tagged as available on site bit it took 20 days to recieve it because... See more
Company replied
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See what reviewers are saying
I ordered a case for my new phone Sony Xperia 10 VI. It's excellent. It protects the phone well, even the screen partially, due to the raised edges. It looks beautiful and it's comfortable for holdi... See more
I'm waiting on my order for more two weeks. I have paid everything and never received the information about status of the order. I'm giving 3 stars because of the first time when I ordered a laptop ba... See more
Company replied
It’s my second buy and that’s the proff I’m satisfied with your servuces. Easy to put order, good guidance at payment and delivery services. Delivery on time. I will buy on your site again Vesna
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Computer and Accessories Store
- Gift Shop
- Hi-fi shop
- Photo Shop
Written by the company
Willkommen bei MeinTrendyHandy, Onlinehandel wo Sie das neueste Handyzubehör, gute Preise, sicheres Einkaufen und hervorragenden Kundenservice genießen. Wir verfügen über Zubehör für die meist populären Apple, Android, Blackberry und Windows Phone Smartphones, Tablets, sowie PCs, Laptops und Digitalkameras.
Contact info
Lindencorso, 5. Etage, Unter den Linden 21 , 10117, Berlin, Germany
- +49 30 83 795 306
- info@meintrendyhandy.de
- www.meintrendyhandy.de
3.7
Average
10K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
functions as promised
11 December 2025
Unprompted review
Email scam
Hi,
Did you know that your support email address being used to send scam emails? I mean I hope someone else is using your address and it's not you doing the scamming...
I got an email today from the above mentioned address (support at your domain, because I am not allowed to use email addresses in reviews) telling me that my Netflix account is on hold and that I should update my payment method.
Obviously I did not do anything but I am very curious to find out what are you going to do about this.
12 March 2025
Unprompted review
Reply from MeinTrendyHandy
Dear Andrei,
Thank you for bringing this to our attention.
We take security and customer trust very seriously.
Please be assured that our company does not send fraudulent emails, and we are actively investigating this matter.
Unfortunately, email spoofing is a common tactic used by scammers to impersonate legitimate businesses.
We strongly recommend not clicking on any links or providing any personal information in such emails.
If possible, please forward the suspicious email to our official support team at support@meintrendyhandy.de so we can further investigate and take necessary action.
Your security is important to us, and we truly appreciate your vigilance in reporting this.
If you have any further concerns, please do not hesitate to reach out.
Best regards,
MyTrendyPhone.
fast delivery and quality product
fast delivery and quality product. Thank you!
8 March 2025
Unprompted review
Perfect phone case
I ordered a case for my new phone Sony Xperia 10 VI. It's excellent. It protects the phone well, even the screen partially, due to the raised edges. It looks beautiful and it's comfortable for holding (not slippery).
I am also satisfied with the price and with the shipping.
21 January 2025
Unprompted review
Professional Service one A
I was suprised the top Service the Qualität von the Artikel. Ich will diese weiter geben to my friends circle.
ThNk you Team
22 November 2024
Unprompted review
I ordered a phone cover on feb 4
I ordered a phone cover on feb 4. Receoved confirmation and tracking link for shipment via DHL on feb 5. Package have been pending from a warehouse in Hamburg since feb 7. The customer support want to have signed declarations send back in paper form to help find the package. For me it seems like a pure scam. They know exactly how to fight off a chargeback from the creditcard company.
update 27. March
I now got a refund. It seems like they are having a big increase in customers and that they have been struggling to follow up on orders. I hope they will be able to improve their logistic operation to avoid having more disappointment customers.
4 February 2024
Unprompted review
Reply from MeinTrendyHandy
Es tut uns sehr leid für Ihr Unannehmlichkeiten. Jemand aus unserem Team wird sich mit Ihnen in Verbindung setzen, um den Schaden zu beheben.
MTP
Reply from MeinTrendyHandy
Es freut uns sehr, dass wir Ihre Erwartungen erfüllen konnten. Wir wünschen Ihnen einen schönen Tag!
MTP :)
Waiting for my order more than 2 and a half weeks
I'm waiting on my order for more two weeks. I have paid everything and never received the information about status of the order. I'm giving 3 stars because of the first time when I ordered a laptop bag, and everything went smoothly. At that time I haven't paid for the order before it arrived, a now when I already paid, nobody reached out to inform me what is the status.
22 February 2023
Reply from MeinTrendyHandy
Hello,
We sincerely apologize for any inconvenience we may have caused you.
Our customer service is available 24/7, every day of the week, including weekends, via chat, email, or telephone. Please contact us so we can find a satisfactory solution to the issue that occurred.
Thank you for your cooperation.
Missleading website
I reached out to their customer support (via chat) in order to confirm if the articles I wish to order are available. The support ensured me that they are. Their website indicated that the shipping should be done in a few days, but, unfortunately, I had to wait over 20 days for my shipment to arrive. When confronted by the support staff, they claimed that the website information was not correct, as they are still working on it. To be clear, the information on the website claimed that the product is ready to be shipped and it will arrive in 5-7 days by DExpress. When I asked for a refund, they rejected it and claimed it was not possible since the article was sent from Germany. I never agreed to that, and the customer support offered misinformation. The whole conversation is in Serbian, and you can reach out to me if you wish for a transcript.
22 January 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
I haven't got my product
I haven't got my product. I purchased a cover glass for my phone on 7. February. Still, I haven't received it. I didn't receive any information about the status of the shipment. I just received mail to rate my experience.
19 February 2023
Reply from MeinTrendyHandy
Dear,
We sincerely apologize for any inconvenience we may have caused you.
Our customer service is available 24/7, every day of the week, including weekends, via chat, email, or telephone.
Please contact us so we can find a satisfactory solution to the issue that occurred.
Thank you for your cooperation.
product as good as expected
18 February 2023
Reply from MeinTrendyHandy
Dear Manuela,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone UK
A good experience
It’s my second buy and that’s the proff I’m satisfied with your servuces. Easy to put order, good guidance at payment and delivery services.
Delivery on time.
I will buy on your site again
Vesna
17 February 2023
Reply from MeinTrendyHandy
Dear Vesna,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
Goods to my satisfaction
Goods to my satisfaction. Made of good quality materials. Arrived on time and in very good condition. Well done.
5 January 2023
Reply from MeinTrendyHandy
Dear Anthony,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
Too slow shipping
Too slow shipping, Not Original part, for invoice need too much documents from me!
17 February 2023
Reply from MeinTrendyHandy
Hello,
We sincerely apologize for any inconvenience we may have caused you.
Our customer service is available 24/7, every day of the week, including weekends, via chat, email, or telephone.
Please contact us so we can find a satisfactory solution to the issue that occurred.
Thank you for your cooperation.
MyTrendyPhone
Never again. Waste of time and much more!
Ordered for my new phone and received nothing. Asked several times whats about the delivery. Always excuses.
Then they did not want to refund. They asked me several times to sign a paper and send them (an oath). By german and austrian law its illegal that a company ask that and hold back a refund.
This company is shady.
4 December 2022
Reply from MeinTrendyHandy
Hello,
We sincerely apologize for any inconvenience we may have caused you.
Our customer service is available 24/7, every day of the week, including weekends, via chat, email, or telephone.
Please contact us so we can find a satisfactory solution to the issue that occurred.
Thank you for your cooperation.
MyTrendyPhone
Reply from MeinTrendyHandy
Dear Miroslav,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Easy order and fast delivery
4 January 2023
Reply from MeinTrendyHandy
Dear Edgars,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Good job!!!!
17 February 2023
Reply from MeinTrendyHandy
Dear Milan,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Thanks for Christmas present for my nephew
I found here good and very useful Christmas present for my nephew.
17 February 2023
Reply from MeinTrendyHandy
Dear Jiří,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
I don’t like waiting time for the…
I don’t like waiting time for the delivery of products.
17 February 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
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