Meest China Reviews 110

The parcel is coming from China and should have arrived in Ukraine a long time ago. It reached Germany very quickly, but then got stuck there — the tracking status hasn’t been updated for the second week already.

When I contact support, they say: “the container is already in Ukraine.” I write again a few days later — same answer: “the container is already in Ukraine.”

Terrible service, terrible customer support. If there were an option to choose the delivery company when placing an order, I would never choose this carrier.

For comparison, Ukrposhta and Nova Poshta have already delivered parcels that were ordered around the same dates as this one.

If you have the option to avoid this postal service — avoid it.

I had never heard of MEEST until, during the past month, they have proved incompetent and inflexible, causing me to waste hours - even several whole days - awaiting a parcel that was in the end deposited at a (to me) inaccessible depôt 44 km from my home, in a town I had never heard of. They sent no alert on projected days of delivery; their trace-screen was confusing and sometimes lacked vital details; and those delivering never rang my doorbell. One out of two deliveries (same order) arrived successfully when, by a stroke of luck, I just happened to notice an anonymous missed call and managed to call back before the delivery man had driven away.
The expected delivery delay was supposed to be 3-7 days but, a month after placing the order, I am almost back at square 1.
The one plus point was that (once my supplier had provided me with a reliable direct link) MEEST's Customer Services team always replied to my emails within two days.

A have a lot of problems with this company, its too long, too expensive, and incompetent

Frustrating company to work with, they don’t respond to their emails or WhatsApp. My advice, stay faaaaar away as possible from this company.

Complete disaster. Use Nova Poshta instead. It’s more expensive, but your package will arrive several times faster, and customs clearance will take 1–2 days instead of Meest’s 15 🤡.

We ordered a Dyson from Korea, and my bf specifically said not to open the parcel for inspection at the local warehouse.
It finally arrived today... a month and a half after being paid for 🤡.
The seal was broken. The additional packaging he selected and paid for was missing.

When he asked why the seal was broken, they said they had checked the contents at the local warehouse under some kind of cameras to make sure everything was included.

That’s like opening an iPhone to “check” if the charger is inside 🤡 What a joke.
And who's doing this check? The same people who forgot the extra packaging?

The box ended up dented and torn.
There’s also a greasy stain on the Dyson case—the one they opened—and it doesn’t come off.
To make things worse, now we can’t even be sure if it’s the original item anymore. For all we know, they could’ve swapped it out for a fake one under their magical “camera supervision” 🤡🤡🤡🤡

MIST China is absolute trash. I really regret convincing my bf to order through them instead of Nova Poshta, especially since I had a great experience with Meest America where nothing was opened.

This service is horrendous. Instructions aren't clear, one day using one delivery address is fine, the next it is not. You will get no support whatsoever. Avoid this company at all costs.

A service that you won't like.
I have arranged the papers on Meest web site for a drop off of 2 boxes at Meest Agency on Van Horne Avenue in Montreal. I arrived with 2 well-packaged boxes and the responsible said they do not accept any papers from the web site, they should print their own papers and of course they charge higher rates and for non-existent services ((like packaging) because "they are an agency and should make money" (the exact wording of the responsible). I have paid but I never ever recommend deal with this company. They are practicing deceiving politics. Dot.

Since 2022, I have ordered exactly 40 packages, and I am currently waiting for 4 more (3 by air and 1 by ship). The package coming by ship has been stuck in one place for 3 weeks since September 18. They advertise the average delivery time on their website every week, but during the 40 deliveries I’ve received, I’ve never received a package earlier than that average delivery time. It is absolutely not the actual delivery time; they are lying for promotional purposes. Recently, they started providing estimated arrival dates, but those dates are just estimates and never arrive on time (Even the date suddenly starts getting extended by a week to 10 days). Instead of adding useless and meaningless features like that, wouldn’t it be better to focus on improving delivery speed and the attitude of customer service staff first? When I inquire about the package delay, I receive responses that are worse than automated replies, such as ‘The expected delivery date is 00.’ Of course, it will not arrive on that date. The app frequently becomes unresponsive, making it difficult to check tracking numbers or update information. I pay $16 for 1kg to my area, and after searching for other companies, I found many that charge only $8 to $9 for 1kg. I regret that I’ve been paying more for a service that offers neither better delivery times nor good customer service. I recommend using other companies and do not recommend this one! I hope you won’t make the foolish mistake of spending thousands of dollars on a bad company like I did.

This information is for Meest in general, I picked their service through parcelmonkey, and boy was this a huge mistake, I pay for Air Service, and it goes by land from California, to New Jersey, it arrives at their warehouse, but for the past 18 days, we don't know where this package is, they changed the tracking number, then when i call, they said, 2 more weeks, 2 more weeks, i shipped it for air service to arrive in 15 days, It was a halloween decoration, it's suppose to be at my friend's house in early october, NOT early november. Shame on this company for poor service.

This is the most disgusting service ever. They not only do not solve problems, but also carefully hide them from those services where the goods were purchased. I bought a monitor on the Rozetka website, and they have it in their warehouse, but they are not going to deliver it. And even for fun, they offer to pick it up myself if I really need it.
If you want to use the courier services of these clowns, my advice to you is don't do it. You will not receive the goods, spend a lot of money and will be deceived by their operators.

Latest 5 star reviews bought and boosted. Be careful.