MEDION.dk Reviews 

Excellent for a SDR radio reciever, receiving VLF transmissions, due to its's low EM noise.
For digital radio receivers less is more - and affordable too ;)
Linux Mint Cinnamon replaced WIN xx OS (of course).

PC crashes every hour

They seem very nice they are hard to get a hold of, but otherwise nice enough. However, I sent my computer for repairs 6 weeks ago....
They still haven't even looked at it yet..
That is obviously not okay.

I think people needs to be advised NOT to use Lenovo/MEDION service. I had a problem with my screen - the thin blue line on the screen otherwise the computer was in really good shape, not even scratched. I send it with their own service (UPS) and afterwards the German service center sends me the pictures of my completely smashed laptop - keyboard and screen, claiming that they received like this. I can't prove anything, but that kind of damaging cannot come from falling down, it is like it was bend in the middle with some kind of pliers or smth. And of course, they deny everything, I can't do anything in this situation, the laptop Is completely damaged, but if someone thinks to use this service, please don't, learn from others mistakes.

I bought two wake-up light clock radios from Medion. Both failed within months. The second has been sent back for repair three times. Each time, the company resists taking the product back - accusing you of breaking or dropping the product. Nevertheless, they replaced the product each time. And each time, the next one lasted a few months before failing again. The last time I asked for a refund. Six weeks after the request and sending the product back again, I have heard nothing.

Did not provide us with a correct invoice for our company. Even after repeated emails and paypal dispute. 'invoices cannot be changed'. No service at all.

Service Lenovo/Medion
In September of last year I turned in my faulty Lenovo laptop. A week after I send it I received a reply from Medion saying that they would process my case as soon as possible. At this point, it was all looking rather promising.
However, after about a month and a half without any news from Medion I contacted them in order to get some progress on my case. Firstly, they informed me that they were having trouble retreiving the part needed to fix my computer. However, after a total of approximately three months they told me that they would be unable to fix my computer and that they would send me a replacement unit. Unfortunately, this proces to be a lot more difficult than first anticipated.
Firstly, they told me that they were unable to find a replacement unit and that they wanted me reimburse me for my old unit. However, for them to do this, they needed the serial number for my old unit. Unfortunately, this was (as I had already explained several times) printed on the back of the unit that I had sent to them.
This went back and forth for a while with Medion being very unclear as to whether I should expect a refund or a new unit.
After countless mails and several unanswered calls I finally - AFTER 8 MONTHS - (not 8 days or 8 weeks .. No no, it actually took them 8 months) received my new unit.
I do suspect that the only reason why they got their s**t together was that I (after many months) finally got in touch with a competent employee who managed to speed up my case.

Never in my life have I experienced customer service on a level as low as this. For any future reference, I will do my utmost to avoid any contact with Medion.

I sent my Lenovo Yoga 700 14 inch laptop with a cooling problem - the fan was working non-stop. According to the document they have changed the fans and it was supposed to be OK (ref. nr 0399831712). Then just a couple of hours after I got it the new fan produced some noises, like it was hitting something. I called Lenovo DK (they are excellent) and the laptop went again in the workshop (after 2 days of usage, no more than 3-4 hours). Today I got it after it's second visit in Medion (ref.nr. 0399861755) and according to the document the fan was changed again and guess what - nothing changed. The same noise, but this time as bonus I got several scratches from a screwdriver and some other tools, which is unacceptable and I will call Lenovo tomorrow and discuss it with them. I really want to hear the answer of Medion.

The product was fast delivered, cheap, well packed and works as expected. Nothing to complain about

Super service og super telefon

Items sent to international customer should be in their language og english. Double check that the item is compatable

From Copenhagen, Denmark.
I am a private user of computer.
During the last ten years, I have been using materials from Medion.
I am fully satisfied and will keep on using MEDION products.
Best wishes

No cow on the ice

We have purchased some screens and laptops for our company based in Copenhagen. One of the screens after only two months of usage stopped working. We have reached Medion early December, and explained the issue and told them that we are a company so we cannot wait for ages until they propose a solution and restore the defective screen. Until today the problem has not been resolved and the defective screen is still here gathering some dust.

would recommend to anyone.

Post til døren.
Plug and play.

Fin service, men lang vente tid i telefonkø

Super service

medion simply the best