The customer service are good to approach via email And they are willing to help,when you have issues I can recommend them
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I knew what my symptoms were presenting as and what treatment was needed, so ordered the medication required paid via PayPal and it was delivered to my door. No queues at doctors surgery or chemist. E... See more
I’ve paid for the product and now am being asked questions about my living conditions, which I think isn’t suitable. How I am living shouldn’t matter. I’m walking around affecting my fertility, I’v... See more
Company replied
Brilliant service, easy to use website, and fast arrival of my prescription. Very happy, hopefully I’ll be able to order another couple of boxes, so I can use the medication properly. ( my order has... See more
Company details
Information provided by various external sources
Medicines2u.com is an online pharmacy aiming to provide world class service and satisfaction to all of our customers. We are part of a well established and experienced pharmacy called Yakub Chemist Limited who has been successfully running for over 20 years. Medicines2u.com offers a variety of treatments to suit the needs of our customers. As our online pharmacy can appreciate that many customers would rather purchase online, we have a team of dedicated staff to ensure that our customers have an easy and pleasant shopping experience. Our experienced team thrive to provide the best customer service and ensure that all products are of high quality and promptly delivered to your doorstep whether it be at home or work. We constantly thrive to improve our services here at Medicines2u.com therefore we have launched a Doctor Consultation service. This provides not only convenience but confidentiality to a patient. Simply submit a form that is provided on the website in which an experienced UK registered doctor will prescribe you the treatment requested. We also have a team of in-house pharmacists to provide any advice needed.
Contact info
United States
- www.medicines2u.com
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100% reliable,very quick decision after…
100% reliable ,very quick decision after all health questions,next day delivery 👍
Customer service is terrible
Customer service is terrible. Had to chase after my order hadn't arrived after a week.
Then received the wrong item, but no help from them at all. Would stay well away from this website.
Happy with the service
Happy with the service. Although delivery was slower than expected, that was due to the supply issues and increase in orders pre price increase. would recommend supplier
Extremely amazing service
Extremely amazing service, with incredible people to guide you through. Quick and efficient.
Ordered an item that was in stock…
Ordered an item that was in stock online to wait for 4 days before they say they don't have the stock in there warehouse
joke think before buying this is why so many people use amazon as they are trust worthy
Don’t take the order
Order placed 23rd May, not arrived in stated timescale, chased and item had been out of stock. Sent 2days later. Wrong items arrived. Contacted again, requested photos, sent, then need to have items back before refunding. This is 21 days later. Will return.
Will raise dispute through card provider as spent so much time trying to resolve.
There was a problem with delivery but was soon rectified. Good service
There was a problem with delivery but once the company was notified the item came within a couple of days. Good service.
Ordering and service is good
Ordering and service is good. Delivery was not as expected. Parcel was left in letterbox at top of drive without signing. The letterbox serves several properties. I was waiting in for the delivery but found parcel at the end of the day.
Far too long on delivery 9 days
Review of order
Ordered for the first time and my order was lost at first but after contacting them they swiftly sent out a replacement that I received a couple of days later
Fast delivery good service
Items cancelled
User friendly and orders processed quickly
Such an easy straightforward system to use and order delivered very carefully packed and on time
Thank you
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