Medicetics Reviews 

143
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is a wonderful clinic and I would never go anywhere else for anything to do with my appearance. This clinic is staffed with brilliant, kind and above all deeply expert team members. Most importan... See more

Rated 5 out of 5 stars

I cannot praise the team at Medicetics highly enough. The Front of House are always efficient and welcoming. Dr V is exceptionally talented, she listens, understands and genuinely cares about you,... See more

Rated 5 out of 5 stars

Fantastic quality and range of treatments. I've been coming to Medicetics for many years now and they have transformed my skin. Joanna is great for hydra-facials and IPL, and Dr Mullen for those very... See more

Company replied

Rated 5 out of 5 stars

I have been coming to Medicetics for about 5 years and have had amazing practitioners and results every time. As a 50 year old fashion stylist I like to look fresh and relaxed without looking overdone... See more

Company details

  1. Skin Care Clinic

Written by the company

Medicetics was founded in 2007 by Dr. Vicky Dondos and Mr. Geoffrey Mullan. The clinic currently employs 2 full-time Doctors and 4-part time Doctors along with 2 full-time aestheticians as well as 5 other support staff. We currently provide around 5000 treatments a year in our main clinic and have treated well over 25,000 patients since we first opened.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

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Rated 5 out of 5 stars

Dr Mullen and his team are just A* all…

Dr Mullen and his team are just A* all the way.
Front of house are always welcoming & professional and Dr Mullen LISTENS to what the patient wants and never fails to deliver.

26 April 2022
Unprompted review
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Reply from Medicetics

Thank you for taking the time to review us Jane, we are over the moon with your comments. You are always welcome and we will be delighted when we see you at your next visit!

Rated 5 out of 5 stars

Cosmelan with Joanna

This is my 2nd treatment at the clinic, this time I had the Cosmelan pigmentation treatment with Joanna. She has been brilliant explaining the procedure step by step and answering my questions confidently! The treatment is for reducing pigmentation on my face (I have age spots & freckles), it was painless! I prepared my skin for 2 weeks before and then had the peel treatment in the clinic. I had to leave the face peel/mask on for 8 hours then wash off as instructed. I returned to see Joanna 2 days later for a follow up where she assessed my face, gave me another product to use and asked me if I had any concerns. As Joanna had already explained the steps of the treatment clearly and what to expect I did not have any concerns! My skin is now peeling as Joanna said it would and I'm so excited to see the results. I'm booked in for another review at 4 weeks. I would also like to give a positive mention about Indre and Nicky (front of house) as they're very friendly and put me at ease! To be honest I have experienced all the staff at Medicetics to be very professional, happy to see me when I visit and extremely helpful.

11 April 2022
Unprompted review
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Reply from Medicetics

Thank you Donna for your 5* review and letting us know how you have enjoyed your experiences with us so far. We are very excited to see the results of your Cosmelan treatment in a couple of weeks as you have reacted very well already. You chose a fantastic treatment! Continue to use the aftercare products Joanna sent you home with to give the treatment the best chance of results. Thank you for taking the time to review us, the team are delighted and look forward to seeing you in May!

Rated 5 out of 5 stars

Dr Vicky Dondos is fabulous

Dr Vicky Dondos is fabulous. She's so kind and listens to her patients attentively and always gives great advice. She's the perfect doctor for natural enhancements that make you look like yourself but better.

21 March 2022
Unprompted review
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Reply from Medicetics

Dianne, your 5* review means a lot to us, thank you! Dr Dondos is delighted with your feedback and very pleased you mentioned her natural approach that encourages you to feel good about yourself. We look forward to seeing you in the clinic again.

Rated 4 out of 5 stars

Treatment at Medicetics Clinic.

I have been visiting Medicetics for nearly a year. During this period I have regularly been seen by Dr. Amy HERMON-TAYLOR - who is a wonderful dermatologist - and can honestly say that I'm very satisfied with the Staff's professionalism as well as their helpful and friendly service. I definitely recommend treatment at Medicetics clinic.

20 March 2022
Unprompted review
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Reply from Medicetics

Thank you for your review Natalia! Your loyalty to us and Dr Hermon-Taylor is very important and appreciated. We are always happy to see you in the clinic, answer any questions and ensure you have a great experience with us. See you soon!

Rated 5 out of 5 stars

I have been seeing Dr Mullen for many…

I have been seeing Dr Mullen for many years I find him a very professional and skilled doctor.
As a person he has a very calm,kind and warm manner making you feel extremely comfortable I wouldn't go to anyone else.

8 March 2022
Unprompted review
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Reply from Medicetics

We are over the moon with your review Debbie, thank you so much for taking the time to give us 5*'s! Dr Mullan is delighted and looks forward to your next visit. We hope to look after you for many more years to come.

Rated 5 out of 5 stars

Joanna and Dr Geoff are exemplary

Joanna and Dr Geoff are exemplary. If you want to be treated with care, and to feel so comfortable that you trust recommendations unconditionally, then go to Medicetics. My skin has never looked better, and I’m a tough customer!

22 February 2022
Unprompted review
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Reply from Medicetics

Karen, we are over the moon at your review, thank you so much. It is always a pleasure to see you in the Clinic to which both Dr Mullan and Joanna enjoy treating you and look forward to your visits, as do the whole team. Keep up the good work with your skincare!

Rated 5 out of 5 stars

Cut above the rest

My first visit to Medicetics for Botox,
was greeted by the lovely polite receptionists who
made me feel very welcome and comfortable.
The doctor explained very clearly and professionally
the procedure and put my mind at ease. I am delighted with the results.
Would recommend 100%. Great team.
Thanks Medicetics

10 February 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Thank you for taking the time to review us Della. We were pleased to meet you and guide you through your treatment with us at Medicetics. We are looking forward to seeing you for your follow up appointment and wish to continue looking after you during your visits.

Rated 5 out of 5 stars

Top class

Thank so much for always looking after me! I’m Geoff’s patient since 2017! I always feel so welcome there - it became my second home, thanks for that!

4 February 2022
Unprompted review
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Reply from Medicetics

Thank you for taking the time to review us Jane. It is wonderful to read that you have had such great experiences when visiting us. It is always a pleasure to see you at Medicetics and we hope to see you for many more years to come.

Rated 5 out of 5 stars

Excellent treatment and service

I saw Dr Sepideh for under eye tear trough treatment. She was fantastic. Explained everything very well and I felt in very safe hands. Minimal pain and discomfort and there is still a little swelling a few days later which I'm told is normal and will go down. The results are instant despite the small amount of swelling and I'm really happy. I did lots of research into this treatment and I read Dr Vicky Dondos' book (brilliant btw) and I'm really pleased I came to Medicetics. If I need anything else I won't hesitate in coming back and I'd recommend the clinic to anyone wanting natural looking tweakments. Thank you Dr Sepideh!

31 January 2022
Unprompted review
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Reply from Medicetics

Thank you for your 5* review and for letting us know how Dr Sepideh Shahidi and the team have looked after you. We agree that The Positive Ageing Plan by Dr Vicky Dondos is a brilliant read, with a wealth of valuable information and thank you for taking your time to research and choose Medicetics for your treatments. We are here to help you with anything you need and wish to continue looking after you during your visits! Thank you once again.

Rated 5 out of 5 stars

Professional place and they’ve done…

Professional place and they’ve done good injectibles here as well as skin treatments. Doctors are great and listened to what you want. Happy with the results. Plus the front of house were very welcoming and made me feel comfortable

29 January 2022
Unprompted review
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Reply from Medicetics

Thank you for taking the time to review us. Hearing that the whole team have provided a fantastic experience for you is wonderful and just how we wish you to feel. We are pleased you are happy with your treatments and the natural results we deliver. See you on your next visit.

Rated 5 out of 5 stars

Always great

My experience here as always been incredibly good. Clear and well explained advice followed by effective, targeted treatments. No hard sell and a very friendly team.

27 January 2022
Unprompted review
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Reply from Medicetics

Hello Laura, thank you for your 5* review we are delighted at your positive experiences with us, it is always a pleasure to see you! The team look forward to your next visit.

Rated 2 out of 5 stars

The doctors are let down by very rude…

The doctors are let down by very rude and supercilious receptionists

26 January 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Thank you for your review. We are very sorry to learn that you have had a negative experience at Medicetics and would welcome the opportunity to discuss this with you further. Please do contact me directly on chloe@medicetics.com so that we can better understand why you feel this way. We always take our patient feedback very seriously and hope to hear from you at your earliest convenience so that we can action accordingly.
Chloe, Medicetics Clinic Manager

Rated 5 out of 5 stars

Dr Mullan

I have been having treatments with Dr Mullan for more than six years. His advice regarding how much/what to do is invaluable. He is a steady hand and has always made me look fresh rather than “done”. I have and would recommend Dr Mullan, without hesitation, to friends and family.

26 January 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Thank you for taking the time to write us a review. We are delighted to hear that you have been treated by Dr Mullan for 6 years with such positive experiences. We pass your feedback onto Dr Mullan. Thank you also for recommending the clinic to your friends and family. We look forward to seeing you again soon.

Rated 5 out of 5 stars

IPL Treatment

I visited Medicetics today and saw the amazing Joanna for an IPL treatment. She had warned me that the treatment was uncomfortable but she made me feel at ease the whole time. I can see that my pigment has got darker already and I can't wait for it all to flake off so I can see how much lighter it is underneath. Thanks Joanna!

25 January 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Hi Shantelle, thank you so much for taking the time to review your treatment with Joanna. IPL is such a popular treatment at the moment, perfect for these cold winter months! We are very excited to see your results. Make sure you apply SPF daily and protect the skin with antioxidants. Thank you and see you next time.

Rated 5 out of 5 stars

In my opinion the best clinic in…

In my opinion the best clinic in London. Extremely professional. Would recommend wholeheartedly.

18 January 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Hi Samira,
Thank you so much for your positive feedback, so lovely to read! We are looking forward to your next visit.

Rated 5 out of 5 stars

The staff at Medicetics are so lovely…

The staff at Medicetics are so lovely and caring :) I have been a customer for 4 years and have never looked back. Joanna is really knowledgeable and always puts you at ease :) thank you!

10 January 2022
Unprompted review
Medicetics logo

Reply from Medicetics

Thanks so much for sharing your feedback Rabia! We have enjoyed treating you over those years and wish to continue treating you for many more years. The team are delighted to see you during your visits. Thank you

Rated 5 out of 5 stars

Medicetics is a pleasure to visit

Medicetics is a pleasure to visit. Highly professional and friendly staff in a lovely setting. I would recommend this medispa to anyone seeking the best in advanced aesthetics.

22 December 2021
Unprompted review
Medicetics logo

Reply from Medicetics

Thank you Zoe, we are delighted to read such a positive review about our team, clinic and treatments. We hope to see you soon!

Rated 5 out of 5 stars

Fantastic Visit

I really enjoy my visit here. Helpful and friendly staff and they always give great advice. I have been coming here for about 4 years.

2 December 2021
Unprompted review
Medicetics logo

Reply from Medicetics

Thank you Tamsin for leaving us a review. Feedback like yours is valued by every team member here and it gives us the motivation to continue doing what we do best! Looking forward to seeing you at your next visit.

Rated 5 out of 5 stars

I have been coming to Medicetics for…

I have been coming to Medicetics for about 5 years and have had amazing practitioners and results every time. As a 50 year old fashion stylist I like to look fresh and relaxed without looking overdone. I have light Botox every 6 months and have also had micro needling, Obagi home treatments, and led therapy. People often think I look younger than I am and I thank Medecetics for that !

27 October 2021
Unprompted review

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