Medex Supply Reviews 

107
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Great experience! My order arrived quickly and was packaged really well. Everything was secure and in perfect condition. I’m very happy with my purchase and would definitely order again. Highly recomm... See more

Rated 5 out of 5 stars

Initially, I had to call about my order and found out it was back ordered. After I asked to speak to a supervisor concerning my concerns, I was able to speak to Amy G. She went above and beyond to acc... See more

Rated 3 out of 5 stars

I've ordered three times so far, and I haven't had any issues. I'm also in California, a distance away from their business. My orders were: an oximeter, hand sanitizer, and I'm now waiting for the thi... See more

Rated 1 out of 5 stars

Our hand sanitizer arrived. It had a horrible odor when i unscrewed the lid. I dipped the tip of my little finger into the gel and almost immediately felt a burning sensation in my mouth and tongue.... See more

Company details

  1. Health & Medical

Written by the company

With one of the largest catalogs of medical, surgical, and diagnostic supplies available online, Medex Supply can provide your facility with all the medical equipment necessary to ensure a healthy, safe, and sterile environment. Our extensive selection, low prices, fast shipping, and friendly, knowledgeable customer service makes Medex Supply a #1 favorite with universities, hospitals, doctors, nurses, schools, laboratories, government agencies, and more.


Contact info

3.4

Average

TrustScore 3.5 out of 5

107 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(107)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and quick

Very fast shipping. I received my order in about one day. The site was easy to navigate. The prices were great too!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

VERY FRUSTRATING!

VERY FRUSTRATING!! I waited for 10days to give me a tracking number for my order and still nothing!! Then it end up being cancelled!! Now i havent gotten my Refund back!! DONT ORDER HERE!!

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Never Shipped Never Refunded

Never shipped my order. Never provided tracking nor an eta on tracking. Didn't refund when asked. Had to dispute the charge. Unreliable business.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

What a horrible company

What a horrible company. Ordered Dec 3, today is Dec 23. They have not shipped.

Called them today, as they charged my card on Dec 4th. I expect them only to charge me when the item ships. THey now say they cant ship one as it is discontinued, they say I will be refunded in 5 days.

I wonder of the positive reviews are fake reviews.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 4 nebulizer masks changed for…

I ordered 4 nebulizer masks changed for 4 received only 1. Have tried by email and phone to get this resolved and NO communication from company. When supplies are ordered they are needed. Answer the customer put your head in the sand.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

I've ordered medical device - they never mentioned import duties

I've ordered medical device, paid taxes and shipping.
After Fedex left package they send me via mail Invoice for Duties/taxes.
Medex never showed on final page when i was purchasing this device that it's going to be imported and that taxes/duties will need to be paid!!!
Fedex also is doing business inappropriately, if seller is not marking who's going to pay for duties they automatically transfer duties to buyer. If I knew there are duties that cost almost as device it self i would have never accepted the package, but no, Fedex first left a package (not only left but gave it to my wife in person WITHOUT saying anything about duties!!!) and then sent duties/taxes invoice via mail. Sent message to Medex but they never replied back. Called Fedex and they gave me email to dispute it. Will see what happens. Trying to call Medex now.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Supplier

Fast fulfillment and shipping. Order always accurate and well packaged. Can't comment on customer service because I've had zero issues and no need to reach out. Very reliable supplier.

20 May 2024
Unprompted review

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