Great experience! My order arrived quickly and was packaged really well. Everything was secure and in perfect condition. I’m very happy with my purchase and would definitely order again. Highly recomm... See more
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Initially, I had to call about my order and found out it was back ordered. After I asked to speak to a supervisor concerning my concerns, I was able to speak to Amy G. She went above and beyond to acc... See more
I've ordered three times so far, and I haven't had any issues. I'm also in California, a distance away from their business. My orders were: an oximeter, hand sanitizer, and I'm now waiting for the thi... See more
Our hand sanitizer arrived. It had a horrible odor when i unscrewed the lid. I dipped the tip of my little finger into the gel and almost immediately felt a burning sensation in my mouth and tongue.... See more
Company details
Written by the company
With one of the largest catalogs of medical, surgical, and diagnostic supplies available online, Medex Supply can provide your facility with all the medical equipment necessary to ensure a healthy, safe, and sterile environment. Our extensive selection, low prices, fast shipping, and friendly, knowledgeable customer service makes Medex Supply a #1 favorite with universities, hospitals, doctors, nurses, schools, laboratories, government agencies, and more.
Contact info
61 Willit Street , 07055, Passaic, United States
- 1-888-433-2300
- customerservice@medexsupply.com
- www.medexsupply.com
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Hasn’t replied to negative reviews
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Easy and quick
Very fast shipping. I received my order in about one day. The site was easy to navigate. The prices were great too!
VERY FRUSTRATING!
VERY FRUSTRATING!! I waited for 10days to give me a tracking number for my order and still nothing!! Then it end up being cancelled!! Now i havent gotten my Refund back!! DONT ORDER HERE!!
The tray looks like it goes over the top
The picture looks like it goes over the top of the walker but the closing mechanisms get in the way. I need to return it.
Never Shipped Never Refunded
Never shipped my order. Never provided tracking nor an eta on tracking. Didn't refund when asked. Had to dispute the charge. Unreliable business.
Terrible customer service
What a horrible company
What a horrible company. Ordered Dec 3, today is Dec 23. They have not shipped.
Called them today, as they charged my card on Dec 4th. I expect them only to charge me when the item ships. THey now say they cant ship one as it is discontinued, they say I will be refunded in 5 days.
I wonder of the positive reviews are fake reviews.
Great product fast shipping
Just got the alex orthopedic cushion and it is fabulous.
Fran Morris
I’m so thankful for the BetterBack
I’m so thankful for the BetterBack. I fell and fractured a vertebrae and have not been able to sit, this seat does make me a bit more comfortable, I’m so thankful!
I ordered 4 nebulizer masks changed for…
I ordered 4 nebulizer masks changed for 4 received only 1. Have tried by email and phone to get this resolved and NO communication from company. When supplies are ordered they are needed. Answer the customer put your head in the sand.
Quick delivery
Phsio-Control AED replacement battery & Pads
Received exactly what we ordered in a timely manor.
Photos of product is misleading
Photos of product is misleading. Very Slow email response time
I've ordered medical device - they never mentioned import duties
I've ordered medical device, paid taxes and shipping.
After Fedex left package they send me via mail Invoice for Duties/taxes.
Medex never showed on final page when i was purchasing this device that it's going to be imported and that taxes/duties will need to be paid!!!
Fedex also is doing business inappropriately, if seller is not marking who's going to pay for duties they automatically transfer duties to buyer. If I knew there are duties that cost almost as device it self i would have never accepted the package, but no, Fedex first left a package (not only left but gave it to my wife in person WITHOUT saying anything about duties!!!) and then sent duties/taxes invoice via mail. Sent message to Medex but they never replied back. Called Fedex and they gave me email to dispute it. Will see what happens. Trying to call Medex now.
convenient and fast
Use the service to obtain insulin syringe for my diabetic dog; very convenient and fast.
Reliable Supplier
Fast fulfillment and shipping. Order always accurate and well packaged. Can't comment on customer service because I've had zero issues and no need to reach out. Very reliable supplier.
Easy ordering process of necessary…
Easy ordering process of necessary medicals received in quick time! I will keep ordering from them.10 Stars for service.
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