The ordering process was relatively straightforward after submitting all information requested. A short wait until medication received. I am now on day 5 of taking Wegovy along with careful eating a... See more
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MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.
MedExpress - Online Doctor & Pharmacy
Written by the company
- Lowest Price Guarantee
- We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
- Genuine Medication
- All medication at MedExpress is sourced from regulated wholesalers in the UK.
- Fully Regulated
- MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.
Contact info
Unit H, Ashbourne Drive, CV31 3SS, Leamington Spa, United Kingdom
- 02081230508
- hello@medexpress.co.uk
- www.medexpress.co.uk
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Go Elsewhere. Apparently there are policy changes
I have been a customer with MedExpress for 18 months and purchasing Mounjaro. The process to order is really easy and any issues have been rectified. I know they are in the higher price range but I was able to use the price match policy every month. I have used this policy EVERY MONTH for 18 months.
However, my 2 stars is coming from my experience and today I have placed my last order with MedExpress.
I have always took advantage of the (what was) very fairly decent price match policy. You could price match with a £40 cap. Specifically since I have been on the highest dose I have been price matching with a pharmacy that sells it for much cheaper which meant £40 got applied to my account every month. Today I have ordered and have been informed that I can no longer price match every month that I can only do it every other month. There has been no communication to the policy changes.
Why would I now pay £270 one month and then £310 the next when I can just get it from the pharmacy that I price match with for £266 every month? It is now worth the hassle of changing over for what is significant price difference. What a way to make your customers feel valued. I’m honestly disgusted by the way things have been handled today and I will be spreading the word as I’m sure there will be thousands of customers relying on this policy to be able to afford their medications.
Knowledgeable staff
Knowledgeable staff , assess first don’t just release
Down side you have to pay full before you even get the consultation
5 stars!
Easy platform to navigate, lots of helpful information readily available throughout the website and a good chat function for queries.
It's the second week
It's the second week, but it doesn't help me. Maybe I need a bigger dose )))
Prompt service.
The consultation was not easy..
The consultation was not easy... But now started everything is good... Thanks
Everything ok
Everything was perfect
So good it work
I had to contact med express regarding…
I had to contact med express regarding my referral credit,as it had not automatically been applied. They sorted it very quickly and resolved the issue after I sent evidence of my friends purchase.
Effortless ordering
Effortless ordering. Quick and easy assessment. Delivery next day as requested.
Great service and Delivery prompt.
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