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MEDADOM Reviews 62,018

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TrustScore 5 out of 5

4.8

Physician Referral Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the quick response times. Many people appreciate the helpfulness and kindness of the staff, noting their ability to provide clear and reassuring assistance. The overall user experience is frequently described as excellent, with many finding the process smooth and straightforward. However, some customers also noted that while the service was generally good, the waiting times could occasionally be too long. A few other people also felt that the product, while effective, sometimes lacked a personal touch due to the remote nature of the consultations.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency and speed,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the doctors and pharmacists... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the system to be simple,... See more

Response time

Clients share positive opinions on response time. Many reviewers were pleasantly surprised by the quick... See more

Product

Consumers find the product to be ambiguous. Some customers experienced issues with payment methods, such as... See more

Based on these reviews

Rated 5 out of 5 stars

While on holiday in France, I used the Medadom app from my phone at home — so convenient! The consultation rates were the same as back home and very reasonable. I was connected quickly to a lady docto... See more

Rated 5 out of 5 stars

David helped me set up the interview with kindness, clarity and humour. Dr Clotilde, at the end of a night shift was still able to diagnose with reassurance and clarity and move between french and... See more

Rated 5 out of 5 stars

I am not a french national who came to France last year. Therefore, im not at ease with French language for the moment. Despite the language difficulties the person who attend to me did a great job!!... See more

Rated 5 out of 5 stars

Super service at my local pharmacy. Made contact with a Dr to prescribe treatment that hour. Reassuring to know i can talk to a Dr without taking up extra time at my local surgery. Easy system to use... See more

Company details

  1. Physician Referral Service

Written by the company

Medadom | Un médecin en visio, avec prescription d'ordonnance valable en pharmacie. Remboursable par l'Assurance Maladie

Contact info

4.8

Excellent

TrustScore 5 out of 5

62K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very efficient

Very efficient. Dr was quick and friendly. Very good for when you cat get an appointment with your own dr.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

The experience was brilliant

The experience was brilliant. It is the first time using this service and it went very smoothly. As a non French speaking person it easy to follow. The doctor was also friendly and kind and understood exactly what i needed.

3 March 2026
Unprompted review

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